<div dir="ltr"><div><div><div><div><div><div><div><div><div><div><div><div><div>Hi All,<br><br></div>In the
past we have tested the NetApp VSC plugin that was available for beta
testing on the forum of NetApp which seems to be vanished.<br><br></div><div>While
doing some tests on an Ovirt installation I saw that the certificate of
the VSC module was incorrect and I invested this further and came to
this place again:<br>
<br><a href="http://captainkvm.com/2014/02/vsc-for-rhev-is-ga-today/" target="_blank">http://captainkvm.com/2014/02/vsc-for-rhev-is-ga-today/</a><br>
<br></div><div>So I did what was asked for, created an account and tried to download this free software, which was also mentioned here:<br><br><a href="http://lists.ovirt.org/pipermail/users/2013-June/015021.html" target="_blank">http://lists.ovirt.org/pipermail/users/2013-June/015021.html</a><br>
<br></div><div>And no free download possible, it's just a NetApp Point
of Sales Hoax it seems as I asked on the CaptainKVM blog (which is
actually a sales person from NetApp or so following his email in the
maillinglist but writes as a representative of Redhat it seems.<br>
<br></div><div>So I asked on the blog of CaptainKVM:<br><br>"Hi,<div>
<p>Is it possible that I cannot download it as it’s activated following my account ?"</p><p>And the repsone came:</p><p>"<br></p><div><p>Hello Yamakasi,</p>
<p>I am very happy to see that you’ve commented on my blog. I was
forwarded the email where you expressed your frustration with NetApp
over “pulling” the free VSC plugin. </p>
<p>We have not pulled the plugin. It is still available and it is still
free for customers. The communities site that we used to offer the beta
program for testing happened to be the most convenient place to host the
beta. The GA release is available at <a href="http://support.netapp.com" target="_blank">support.netapp.com</a> with all of the
other fully supported software from NetApp, including both free and
paid software. </p>
<p>If you have 1 supported system associated with your login and 20
unsupported systems, there is nothing stopping you from downloading the
plugin and using it with any of your systems, even the unsupported ones.
The reason we had to be so strict about the officially supported
versions of ONTAP is the QA resources it takes to do it properly. We
take QA very seriously at NetApp. Each minor release (8.1.1, 8.2.0, etc)
requires it’s own test. We simply don’t have the resources to go back
and test 7.3.1 and such. It may work with the older releases, it might
not.</p>
<p>Again, if you have a supported NetApp system associated with your login, you can download the VSC for RHEV software.</p>
<p>thanks again for reaching out, and I hope this helped. If you need
further clarification, reply to me here and I will reach out to you via
email.</p>
<p>Captain KVM</p>
"</div></div></div><div><br></div><div>Now this is strange as I wrote
this email to the lists and some people got it forwared but it never
arrived at the list, so I just make this write up a little buit more
detailed as you can read.<br>
<br></div><div>My response to Captain KVM's response is the following that is still under moderation it seems:<br><br>"Hi Jon,<br>Thank you for your reply, I’m not satisfied with this.<br>As
people, as I do, test oVirt against system using Ontap Simulator a
customer can give you the Simulator but cannot give you SN/s where you
can register with or the needed information to get a customer account.
The same for evaluation. You as tester don’t own the system and the
Simulator is just a test devide that cannot make any damage so is great
for testing.<br>
What you say about QA is really out of range in this issue. oVirt is
upstream to RHEV and you want to tackle things there first, RHEV-M is
just finetuning where RedHat can add support on their small changes so
they can support it.<br>
So if you want to have a POS as NetApp this software should be free for download so people can actually test upfront.<br>Waht
you say “If you have 1 supported system associated with your login and
20 unsupported systems” is 100% against the policy of NetApp so it’s
just a vague reason not to release it to the public where you actually
say to your customers… hey protect our property by doing something we
say that’s illegal on a Discommesed system.<br>
If you want to have a decent tested system, let oVirt users test it. At
the other side, they already helped you guys out on the forum and with
emails, irc, so on to get this small piece of software right… they also
dind’t charge you for that.<br>
It’s bad in the name for NetApp so I hope you guys het it right again!<br>Cheers,<br>Matt"<br></div><div><br><br><br></div><div>The original email to the mailinglist:<br></div><div><br>
</div>On older systems it's quite nice to test this out, you don't need a
support contract on systems you cannot upgrade over OnTap 7.x as it's
not that supported anymore.<br><br></div>What I have seen is that people
got the experience that the VSC Certificate that was generated for
VSC4RHEVbeta2 has ended on 22-02-14 16:00 and their release of the
stable version was on 27-02-14 <a href="http://captainkvm.com/2014/02/vsc-for-rhev-is-ga-today/" target="_blank">http://captainkvm.com/2014/02/vsc-for-rhev-is-ga-today/</a><br>
<br></div><div>How come ??<br></div><div><br></div>It's nice of NetApp
that they actually use people to test their software, also on Ovirt, to
the public and pull it back when they have it stable and say "thank
you", it's really ridiculous and rude!<br>
<br></div><div>People who have older NetApp without support contracts
because it's not worth it, as NetApp forces you to upgrade to system
with at least OnTap 8.x, have an issue on this. Even people that use
Evaluation software on OnTap and do release checks on oVirt, the
upstream to RHEV-M cannot download it anymore.<br>
</div><div><br></div>I think this is a direct message from NetApp to
say, MOVE to GlusterFS and leave us... I think people will more and more
with such kind of rude behaviours!<br><br></div>It's time to put more testing into GlusterFS and don't help NetApp out with their pre-sales!<br>
<br></div>I say Hooray GlusterFS, spread out the word!<br><br></div>Regards,<br><br></div>Matt<br><br><br><br></div>So
it seems that the oVirt community is used by other companies. The oVirt
community puts lots of effort in bugtracing and have the guts to run
large systems on softtware that RedHat sales in the end after
upstreaming to RHEV (thanks RedHat for this nice and piece of software
and the devs in the IRC channel and mailing lists!)<br>
<br></div>It's not done in my opinion that NetApp takes advantage of
this. oVirt users are the first ones that want to try it out and we
finally get this situation. <br><br></div>Call it frustration if you want, I would call it bad faith.<br>
<br></div>Bummer.</div>