<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;
        mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
span.E-mailStijl17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;
        mso-fareast-language:EN-US;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="NL" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span lang="EN-GB">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">One of our VM&#8217;s is behaving strangely.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">We are using oVirt Engine 3.5.4.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">The host where the VM is located is F20 with virt-preview repository installed.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">When trying to start the VM, the following error message is visible:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&#8220;down with error. Exit message: internal error: early end of file from monitor: possible problem:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">2015-10-20T00:06:08.134352Z qemu-system-x86_64: -drive file=/rhev/data-center/124ae76f-8acb-412e-91cc-dff9f6ec665d/7be6092d-fce1-45b5-a383-3ead3cdfe457/images/bb5d12ce-1845-42c8-8a6c-abbb73999f5d/941ba152-9bc7-4aaa-8dfa-f1b9f7c3281b,if=none,id=drive-virtio-disk0,format=qcow2,serial=bb5d12ce-1845-42c8-8a6c-abbb73999f5d,cache=none,werror=stop,rerror=stop,aio=threads:
 could not open disk image /rhev/data-center/124ae76f-8acb-412e-91cc-dff9f6ec665d/7be6092d-fce1-45b5-a383-3ead3cdfe457/images/bb5d12ce-1845-42c8-8a6c-abbb73999f5d/941ba152-9bc7-4aaa-8dfa-f1b9f7c3281b: Could not open backing file: Could not open backing file:
 Could not open backing file: Could not open backing file: Could not open backing file: Could not open backing file: Could not open backing file: Could not open backing file: Could not open backing file: Could not open backing file: Could not open backing file:
 Could not open backing file: Could not open backing file: Could not open backing file.&#8221;<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">After investigating this issue, we found out that the VM had 25 disk snapshots attached.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">We tried to remove 2 of them, which succeeded, but due to the time it would take to remove them all, we figured it would also be possible to just export the vm to the exportdisk and reimport it again.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Unfortunately now the attached screenshot is happening.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Each of the &#8216;finalizing&#8217; subtasks corresponds with a &#8216;Failed to export Vm xxxx to xxxx&#8217; message within the event log.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Is there a possibility&nbsp; to stop this task?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">The vdsClient on the host gives the following info about the task:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">5c2763ce-21b7-4669-b66d-5f5ea075be4a :<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; verb = moveImage<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; code = 0<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; state = finished<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; tag = spm<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; result =<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; message = 1 jobs completed successfully<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; id = 5c2763ce-21b7-4669-b66d-5f5ea075be4a<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;line-height:12.75pt"><span lang="EN-GB" style="mso-fareast-language:NL">Met vriendelijke groet,<br>
<br>
<b><span style="color:#84C41B">Roel de Rooy</span></b><br>
</span><span lang="EN-GB" style="font-size:9.0pt;color:#212735;mso-fareast-language:NL">System Engineer</span><span lang="EN-GB" style="mso-fareast-language:NL"><br>
<br>
</span><a href="https://www.motto.nl/" target="_blank"><span style="color:blue;mso-fareast-language:NL;text-decoration:none"><img border="0" width="188" height="45" id="_x0000_i1030" src="https://www.motto.nl/sig_images/logo.png" alt="https://www.motto.nl/sig_images/logo.png"></span></a><span lang="EN-GB" style="mso-fareast-language:NL"><br>
<br>
</span><span lang="EN-GB" style="font-size:9.0pt;color:#212735;mso-fareast-language:NL">&#43;31 (0)6 8162 4002</span><span lang="EN-GB" style="mso-fareast-language:NL"><br>
<a href="mailto:rderooy@motto.nl"><span style="font-size:9.0pt;color:blue">rderooy@motto.nl</span></a><o:p></o:p></span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" style="border:none;border-top:solid #D9D9D9 1.0pt">
<tbody>
<tr>
<td width="450" style="width:337.5pt;border:none;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-GB" style="font-size:9.0pt;mso-fareast-language:NL"><br>
<b><span style="color:#212735">Motto Communications</span></b><br>
<a href="https://www.motto.nl" target="_blank"><span style="color:blue">www.motto.nl</span></a><br>
<br>
</span><a href="https://goo.gl/maps/PqlrB" target="_blank"><span style="font-size:9.0pt;color:blue;mso-fareast-language:NL;text-decoration:none"><img border="0" width="14" height="9" id="_x0000_i1029" src="https://www.motto.nl/sig_images/nl_flag.png" alt="https://www.motto.nl/sig_images/nl_flag.png"></span></a><span lang="EN-GB" style="font-size:9.0pt;color:white;mso-fareast-language:NL">.</span><b><span lang="EN-GB" style="font-size:9.0pt;color:#212735;mso-fareast-language:NL">HEAD
 OFFICE</span></b><span lang="EN-GB" style="font-size:9.0pt;color:#909090;mso-fareast-language:NL"> &#8226; Zandbergweg 1 &#8226; 6361 HM &#8226; Nuth &#8226; &#43;31 (0)45 404 0490</span><span lang="EN-GB" style="font-size:9.0pt;mso-fareast-language:NL"><br>
</span><a href="https://goo.gl/maps/drgxY" target="_blank"><span style="font-size:9.0pt;color:blue;mso-fareast-language:NL;text-decoration:none"><img border="0" width="14" height="9" id="_x0000_i1028" src="https://www.motto.nl/sig_images/nl_flag.png" alt="https://www.motto.nl/sig_images/nl_flag.png"></span></a><span lang="EN-GB" style="font-size:9.0pt;color:white;mso-fareast-language:NL">.</span><b><span lang="EN-GB" style="font-size:9.0pt;color:#212735;mso-fareast-language:NL">SALES
 OFFICE</span></b><span lang="EN-GB" style="font-size:9.0pt;color:#909090;mso-fareast-language:NL"> &#8226; Hogehilweg 15 &#8226; 1101 CB &#8226; Amsterdam &#8226; &#43;31 (0)20 217 0707</span><span lang="EN-GB" style="font-size:9.0pt;mso-fareast-language:NL"><br>
<br>
</span><a href="https://www.linkedin.com/company/motto-voip-bv" target="_blank"><span style="font-size:9.0pt;color:blue;mso-fareast-language:NL;text-decoration:none"><img border="0" width="23" height="23" id="_x0000_i1027" src="https://www.motto.nl/sig_images/linkedin.png" alt="https://www.motto.nl/sig_images/linkedin.png"></span></a><span lang="EN-GB" style="font-size:9.0pt;color:white;mso-fareast-language:NL">.</span><span lang="EN-GB" style="font-size:9.0pt;mso-fareast-language:NL">
</span><a href="https://www.facebook.com/MottoCommunications" target="_blank"><span style="font-size:9.0pt;color:blue;mso-fareast-language:NL;text-decoration:none"><img border="0" width="23" height="23" id="_x0000_i1026" src="https://www.motto.nl/sig_images/facebook.png" alt="https://www.motto.nl/sig_images/facebook.png"></span></a><span lang="EN-GB" style="font-size:9.0pt;color:white;mso-fareast-language:NL">.</span><span lang="EN-GB" style="font-size:9.0pt;mso-fareast-language:NL">
</span><a href="https://www.twitter.com/motto_nl" target="_blank"><span style="font-size:9.0pt;color:blue;mso-fareast-language:NL;text-decoration:none"><img border="0" width="23" height="23" id="_x0000_i1025" src="https://www.motto.nl/sig_images/twitter.png" alt="https://www.motto.nl/sig_images/twitter.png"></span></a><span lang="EN-GB" style="font-size:9.0pt;mso-fareast-language:NL"><o:p></o:p></span></p>
</td>
</tr>
<tr>
<td width="450" style="width:337.5pt;border:none;border-top:solid #D9D9D9 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><span lang="EN-GB" style="font-size:9.0pt;color:#909090;mso-fareast-language:NL"><br>
De informatie opgenomen in dit bericht kan vertrouwelijk zijn en is uitsluitend bestemd voor de geadresseerde. Indien u dit bericht onterecht ontvangt, vragen wij u om de inhoud niet te gebruiken, een retourbericht te sturen naar de afzender om aan te geven
 dat het verkeerd geadresseerd is, en de inhoud vervolgens te vernietigen.<br>
<br>
The information taken in this message can be confidential and is only meant for the addressed. If you are not the rightful receiver of this message, we ask you, not to use the information in this message, inform the sender about the incorrectly delivered email
 and then destroy the contents of this email.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span lang="EN-GB"><o:p>&nbsp;</o:p></span></p>
</div>
</body>
</html>