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    <div class="moz-cite-prefix">Am 29.06.2016 um 14:35 schrieb Yedidyah
      Bar David:<br>
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cite="mid:CAHRwYXuT0ZoDKPdeMdzb82Q8SyOe2Z+n-k5fza8tAzRvNQv8jw@mail.gmail.com"
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          <div class="gmail_quote">On Wed, Jun 29, 2016 at 3:28 PM, Ralf
            Schenk <span dir="ltr">&lt;<a moz-do-not-send="true"
                href="mailto:rs@databay.de" target="_blank">rs@databay.de</a>&gt;</span>
            wrote:<br>
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                    <div>Am 29.06.2016 um 13:58 schrieb Yedidyah Bar
                      David:<br>
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                          <div class="gmail_quote">On Wed, Jun 29, 2016
                            at 12:50 PM, Ralf Schenk <span dir="ltr">&lt;<a
                                class="moz-txt-link-abbreviated"
                                href="mailto:rs@databay.de"><a class="moz-txt-link-abbreviated" href="mailto:rs@databay.de">rs@databay.de</a></a>&gt;</span>
                            wrote:<br>
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                                <p>Hello,</p>
                                <p>i upgraded hosted engine 3.6.6 to
                                  4.0. Now I can't access the Web-UI:</p>
                                <p>If I access the UI via <a
                                    class="moz-txt-link-freetext"
                                    href="https://engine-mciii.rxmgmt.databay.de"><a class="moz-txt-link-freetext" href="https://engine-mciii.rxmgmt.databay.de">https://engine-mciii.rxmgmt.databay.de</a></a>
                                  I get the Error-Page "The client is
                                  not authorized to request an
                                  authorization. It's required to access
                                  the system using FQDN."</p>
                                <p>I used the same FQDN during setup and
                                  even in the Upgrade Process this was
                                  used according to "Configuration
                                  Preview" below:</p>
                                <p>What can I do to get UI working ? Do
                                  I have a problem with case
                                  sensistivity ? (The triple-"I" in the
                                  FQDN) ?<br>
                                </p>
                                <p><br>
                                </p>
                                <p>          --== CONFIGURATION PREVIEW
                                  ==--<br>
                                  <br>
                                            Default SAN wipe after
                                  delete           : False<br>
                                            Firewall
                                  manager                        :
                                  firewalld<br>
                                            Update
                                  Firewall                         :
                                  False<br>
                                            Host
                                  FQDN                               : <a
                                    moz-do-not-send="true"
                                    href="http://engine-mcIII.rxmgmt.databay.de"
                                    target="_blank">engine-mcIII.rxmgmt.databay.de</a></p>
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                            <div><br>
                            </div>
                            <div>Since you input it with capital I's,
                              that's what the server expects.<br>
                            </div>
                            <div>Most likely your browser converts it to
                              lowercase.<br>
                              <br>
                            </div>
                            <div>For now, I suggest to cleanup and setup
                              again with lowercase letters only.<br>
                              <br>
                            </div>
                            <div>You might also open one or more bugs
                              about this:<br>
                              <br>
                            </div>
                            <div>1. engine-setup should require
                              lower-case letters only. Not sure about
                              that.<br>
                            </div>
                            <div>Perhaps it should at least warn.</div>
                            <div><br>
                            </div>
                            <div>2. The engine should convert to
                              lowercase before comparing, when deciding
                              if<br>
                            </div>
                            <div>the fqdn is correct.<br>
                              <br>
                            </div>
                            <div>For reference:<br>
                              <br>
                            </div>
                            <div>FQDNs _can_ be both lowercase and
                              uppercase (and mixed case), but are<br>
                            </div>
                            <div>case _insensitive_. Meaning, software
                              that has to decide if two names<br>
                            </div>
                            <div>are equal has to ignore case-only
                              differences.<br>
                              <br>
                            </div>
                            <div>However, it seems that when your
                              browser converts to lowercase, it's<br>
                            </div>
                            <div>doing the right thing. Didn't check
                              myself all the links in the<br>
                            </div>
                            <div>conclusion of [1], but that's what it
                              implies.<br>
                              <br>
                              [1] <a moz-do-not-send="true"
                                href="https://bugzilla.mozilla.org/show_bug.cgi?id=1059169"
                                target="_blank">https://bugzilla.mozilla.org/show_bug.cgi?id=1059169</a><br>
                              <br>
                            </div>
                            <div>Best,<br>
                              <br>
                            </div>
                            <br>
                          </div>
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                Hello,<br>
                <br>
                I know that FQDNs are cas insensitive. I only used the
                name because its a Roman Number 3 "III". It was only for
                better visibility/readability. <br>
                <br>
                Nevertheless the string-comparison in engine should be
                done case-insensitive. <br>
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            <div><br>
            </div>
            <div>Did you open a bug about that?<br>
              <br>
            </div>
            <br>
          </div>
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    <br>
    Hello,<br>
    <br>
    reported as: <a class="moz-txt-link-freetext" href="https://bugzilla.redhat.com/show_bug.cgi?id=1351217">https://bugzilla.redhat.com/show_bug.cgi?id=1351217</a><br>
    <br>
    Bye<br>
    <br>
    <div class="moz-signature">-- <br>
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                <b>Ralf Schenk</b><br>
                fon +49 (0) 24 05 / 40 83 70<br>
                fax +49 (0) 24 05 / 40 83 759<br>
                mail <a href="mailto:rs@databay.de"><font
                    color="#FF0000"><b>rs@databay.de</b></font></a><br>
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                <b>Databay AG</b><br>
                Jens-Otto-Krag-Straße 11<br>
                D-52146 Würselen<br>
                <a href="http://www.databay.de"><font color="#FF0000"><b>www.databay.de</b></font></a>
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                Sitz/Amtsgericht Aachen • HRB:8437 • USt-IdNr.: DE
                210844202<br>
                Vorstand: Ralf Schenk, Dipl.-Ing. Jens Conze, Aresch
                Yavari, Dipl.-Kfm. Philipp Hermanns<br>
                Aufsichtsratsvorsitzender: Wilhelm Dohmen </font> </td>
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