<div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">On Wed, Oct 12, 2016 at 6:41 PM, Susinthiran Sithamparanathan <span dir="ltr"><<a href="mailto:chesusin@gmail.com" target="_blank">chesusin@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>I see. <br>The logs in the root of <a href="https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8" target="_blank">https://my.owndrive.com/index.<wbr>php/s/3Dcyho9bqo7oZs8</a>.<br></div>Thanks for your time and looking forward to be able to use my VMs again :)<br><br></div><div class="gmail_extra"><div><div class="gmail-h5"><br><div class="gmail_quote">On Wed, Oct 12, 2016 at 12:13 PM, Simone Tiraboschi <span dir="ltr"><<a href="mailto:stirabos@redhat.com" target="_blank">stirabos@redhat.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="gmail-m_-2468267634468091483h5">On Wed, Oct 12, 2016 at 11:47 AM, Simone Tiraboschi <span dir="ltr"><<a href="mailto:stirabos@redhat.com" target="_blank">stirabos@redhat.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-">On Tue, Oct 11, 2016 at 10:19 PM, Susinthiran Sithamparanathan <span dir="ltr"><<a href="mailto:chesusin@gmail.com" target="_blank">chesusin@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-im">On Tue, Oct 11, 2016 at 9:42 AM, Simone Tiraboschi <span dir="ltr"><<a href="mailto:stirabos@redhat.com" target="_blank">stirabos@redhat.com</a>></span> wrote:<br><blockquote style="margin-top:0px;margin-bottom:0px" class="gmail_quote"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-m_-6476668278308309618gmail-"><div><br></div></span><div>No, the issue is definitively there but I was trying to identify the root cause.</div></div></div></div></blockquote></span></span><div>Yes, hopefully we'll pretty soon.<br></div><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-im"><blockquote style="margin-top:0px;margin-bottom:0px" class="gmail_quote"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-m_-6476668278308309618gmail-"><div> </div><blockquote style="margin-top:0px;margin-bottom:0px" class="gmail_quote"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><div><span></span></div><div dir="ltr"><span>I've uploaded engine-setup logs to </span><span><a href="https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8" target="_blank">https://my.owndrive.com/index.<wbr>php/s/3Dcyho9bqo7oZs8</a> in the folder engine-setup and you'll see many.</span></div></div></div></div></blockquote><div><br></div></span><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-"><div>You uploaded ovirt-hosted-engine-setup logs from the host while now we need engine-setup logs from the engine VM.</div></span></div></div></div></blockquote></span>You can find the logs under engine-vm <a href="https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8" target="_blank">https://my.owndrive.com/index.<wbr>php/s/3Dcyho9bqo7oZs8</a>. I've uploaded the other logs from the engine VM in case those could be useful in our debugging purpose.<div class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-yj6qo gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-ajU"><div id="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-:2k2" class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-ajR"><img class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-ajT"></div></div><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-HOEnZb"><font color="#888888"><div class="gmail_extra"><br></div></font></span></div></blockquote><div><br></div></span><div>Thanks,</div><div>I found the issue in your <a href="https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8/download?path=%2Fengine-vm%2Fsetup&files=ovirt-engine-setup-20160908144513-wfbxna.log" target="_blank">https://my.owndrive.com/i<wbr>ndex.php/s/3Dcyho9bqo7oZs8/dow<wbr>nload?path=%2Fengine-vm%2Fsetu<wbr>p&files=ovirt-engine-setup-201<wbr>60908144513-wfbxna.log</a></div><div><br></div><div>due to this:</div><div><br></div><div><div>2016-09-08 14:45:14 DEBUG otopi.context context._executeMethod:142 method exception</div><div>Traceback (most recent call last):</div><div> File "/usr/lib/python2.7/site-packa<wbr>ges/otopi/context.py", line 132, in _executeMethod</div><div> method['method']()</div><div> File "/usr/share/ovirt-engine/setup<wbr>/bin/../plugins/ovirt-engine-s<wbr>etup/ovirt-engine/core/adverti<wbr>se_dwh.py", line 65, in _init</div><div> if os.path.isdir(self._engine_man<wbr>ual):</div><div> File "/usr/lib64/python2.7/genericp<wbr>ath.py", line 41, in isdir</div><div> st = os.stat(s)</div><div>TypeError: coercing to Unicode: need string or buffer, NoneType found</div><div>2016-09-08 14:45:14 ERROR otopi.context context._executeMethod:151 Failed to execute stage 'Initializing': coercing to Unicode: need string or buffer, NoneType found</div><div>2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:760 ENVIRONMENT DUMP - BEGIN</div><div>2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:770 ENV BASE/error=bool:'True'</div><div>2016-09-08 14:45:14 DEBUG otopi.context context.dumpEnvironment:770 ENV BASE/exceptionInfo=list:'[(<ty<wbr>pe 'exceptions.TypeError'>, TypeError('coercing to Unicode: need string or buffer, NoneType found',), <traceback object at 0x181edd0>)]'</div></div><div><br></div><div>engine-setup didn't completed during the upgrade process and you ended with a not working engine.</div><div>I'll try to understand why it happened.</div></div></div></div></blockquote><div><br></div></div></div>Can you please share /usr/share/ovirt-engine/servic<wbr>es/ovirt-engine/ovirt-engine.<wbr>conf from that engine VM?</div></div></div></blockquote></div></div></div></div></blockquote><div><br></div><div>Is this file copied to [1]? The file in [1] is empty - has a size of zero. Perhaps your engine vm suffered some serious corruption? Perhaps due to storage/network/power problems? Please check/post the output of:<br><br>rpm -V ovirt-engine-backend</div><div><br>[1] <a href="https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8/download?path=%2Fengine-vm&files=ovirt-engine.conf">https://my.owndrive.com/index.php/s/3Dcyho9bqo7oZs8/download?path=%2Fengine-vm&files=ovirt-engine.conf</a><br></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="gmail_extra"><div><div class="gmail-h5"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><span><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-"><div dir="ltr"><span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-HOEnZb"><font color="#888888"><div class="gmail_extra"><div class="gmail_quote"><br></div><br><br clear="all"><br>-- <br><div class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail_signature"><div dir="ltr"><br>Susinthiran Sithamparanathan (who forgot to send to the list + <span class="gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-vN gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-bfK gmail-m_-2468267634468091483m_2125902445783965182gmail-m_1954779468350106000gmail-m_6483730711896157299gmail-a3p">Yedidyah hence this email)<br></span></div></div>
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