<div dir="ltr"><div><div>Sure here you go:<br><br></div><img src="cid:ii_158d0be121ecdbe5" alt="Inline images 1" width="442" height="287"><br></div>Close the dialogs and the dashboard fades in, Virtual Machines tab doesn't (or I get fed up of closing dialogs before it does)<br><br><img src="cid:ii_158d0bf19e598ddc" alt="Inline images 2" width="442" height="287"><br></div><div class="gmail_extra"><br><div class="gmail_quote">On 5 December 2016 at 20:11, Alexander Wels <span dir="ltr"><<a href="mailto:awels@redhat.com" target="_blank">awels@redhat.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">On Monday, December 5, 2016 7:11:52 PM EST Maton, Brett wrote:<br>
> Yup those are the logs from the hosted engine,<br>
><br>
> ui.log is still empty, all very very odd...<br>
><br>
<br>
</span>Can you send me a screenshot of what you are seeing? As it makes no sense that<br>
the UI.log is empty, since the exception handler tries to write to the backend<br>
UI log.<br>
<div class="HOEnZb"><div class="h5"><br>
> On 5 December 2016 at 18:12, Alexander Wels <<a href="mailto:awels@redhat.com">awels@redhat.com</a>> wrote:<br>
> > On Monday, December 5, 2016 5:41:59 PM EST Maton, Brett wrote:<br>
> > > Logs are here<br>
> > > <<a href="https://www.sendtransfer.com/download.php?id=" rel="noreferrer" target="_blank">https://www.sendtransfer.com/<wbr>download.php?id=</a><br>
> ><br>
> > 7a4ccbeab673dfda8aa0c38676063b<br>
> ><br>
> > > 7a&email=11138><br>
> ><br>
> > Are you sure those are the correct logs? The UI.log is empty and the other<br>
> > logs don't have much of anything in them.<br>
> ><br>
> > > On 5 December 2016 at 16:57, Alexander Wels <<a href="mailto:awels@redhat.com">awels@redhat.com</a>> wrote:<br>
> > > > On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:<br>
> > > > > Hi,<br>
> > > > ><br>
> > > > > I tried restarting the browser and clearing the cache but I still<br>
> ><br>
> > have<br>
> ><br>
> > > > > the same problem.<br>
> > > > ><br>
> > > > > Symbol maps it is then....<br>
> > > ><br>
> > > > To install the symbol maps do the following on the ENGINE:<br>
> > > ><br>
> > > > 1. yum install ovirt-engine-webadmin-portal-<wbr>debuginfo<br>
> > > > 2. restart engine<br>
> > > > 3. Reproduce the problem.<br>
> > > > 4. Send me the UI.log from the engine machine.<br>
> > > ><br>
> > > > > On 5 December 2016 at 16:00, Alexander Wels <<a href="mailto:awels@redhat.com">awels@redhat.com</a>><br>
> ><br>
> > wrote:<br>
> > > > > > On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:<br>
> > > > > > > Hi Oved,<br>
> > > > > > ><br>
> > > > > > > I've upload the logs here<br>
> > > > > > ><br>
> > > > > > > <<a href="https://www.sendtransfer.com/download.php?id=" rel="noreferrer" target="_blank">https://www.sendtransfer.com/<wbr>download.php?id=</a><br>
> > > > > ><br>
> > > > > > bd24f303b23c2cd393676f0da5c323<br>
> > > > > ><br>
> > > > > > > d8&email=10263><br>
> > > > > > ><br>
> > > > > > > On 4 December 2016 at 12:25, Oved Ourfali <<a href="mailto:oourfali@redhat.com">oourfali@redhat.com</a>><br>
> > > ><br>
> > > > wrote:<br>
> > > > > > > > Please attach complete logs.<br>
> > > > > > > > Engine, server and ui logs.<br>
> > > > > > > ><br>
> > > > > > > > Thanks,<br>
> > > > > > > > Oved<br>
> > > > > > > ><br>
> > > > > > > > On Dec 4, 2016 13:45, "Maton, Brett" <<a href="mailto:matonb@ltresources.co.uk">matonb@ltresources.co.uk</a><br>
> > > ><br>
> > > > wrote:<br>
> > > > > > > >> Since I upgraded to 4.0.6-3 I've been having problems with<br>
> ><br>
> > the UI<br>
> ><br>
> > > > > > > >> When I login the dash board presents a bunch of Operation<br>
> > > > > > > >> Canceled<br>
> > > > > > > >> dialogs,<br>
> > > > > > > >><br>
> > > > > > > >><br>
> > > > > > > >> ! Operation canceled<br>
> > > > > > > >><br>
> > > > > > > >> Error while executing query: null<br>
> > > > > > > >><br>
> > > > > > > >><br>
> > > > > > > >><br>
> > > > > > > >> ! Operation canceled<br>
> > > > > > > >><br>
> > > > > > > >> Error while executing action: A Request to the Server failed:<br>
> > > > > > > >> java.lang.reflect.<wbr>InvocationTargetException<br>
> > > > > > > >><br>
> > > > > > > >><br>
> > > > > > > >> The only error I see in engine.log is<br>
> > > > > > > >><br>
> > > > > > > >> 2016-12-04 11:34:07,945 INFO [org.ovirt.engine.docs.utils.s<br>
> > > > > > > >> ervlet.<wbr>ContextSensitiveHelpMappingSer<wbr>vlet] (default task-1)<br>
> ><br>
> > []<br>
> ><br>
> > > > > > > >> Context-sensitive help is not installed. Manual directory<br>
> ><br>
> > doesn't<br>
> ><br>
> > > > > > exist:<br>
> > > > > > > >> /usr/share/ovirt-engine/manual<br>
> > > > > > > >><br>
> > > > > > > >> Eventually after closing the error dialogs the dash board is<br>
> > > > > ><br>
> > > > > > displayed.<br>
> > > > > ><br>
> > > > > > > >> Most of the UI tabs then work normally, however 'Virtual<br>
> > > > > > > >> Machines'<br>
> > > > > > > >> tab<br>
> > > > > > > >> doesn't display any information, just the progress 'dots' on<br>
> ><br>
> > the<br>
> ><br>
> > > > > > > >> first<br>
> > > > > > > >> line, it then cycles through the null query error dialogs.<br>
> > > > > > > >><br>
> > > > > > > >> This error also appeared in the log while I was writing this:<br>
> > > > > > > >><br>
> > > > > > > >> 2016-12-04 11:40:09,276 INFO<br>
> > > > > > > >> [org.ovirt.engine.core.bll.<wbr>EngineBackupAwarenessManager]<br>
> > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check started.<br>
> > > > > > > >> 2016-12-04 11:40:09,278 INFO<br>
> > > > > > > >> [org.ovirt.engine.core.bll.<wbr>EngineBackupAwarenessManager]<br>
> > > > > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check completed.<br>
> > > > > > > >> 2016-12-04 11:40:09,772 INFO<br>
> > > > > > > >> [org.ovirt.engine.core.bll.<wbr>storage.ovfstore.<wbr>OvfDataUpdater]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [2701e060] Attempting to update<br>
> > > > > ><br>
> > > > > > VMs/Templates<br>
> > > > > ><br>
> > > > > > > >> Ovf. 2016-12-04 11:40:09,774 INFO<br>
> ><br>
> > [org.ovirt.engine.core.bll.sto<br>
> ><br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Before acquiring and<br>
> > > > > > > >> wait<br>
> > > ><br>
> > > > lock<br>
> > > ><br>
> > > > > > > >> 'EngineLock:{exclusiveLocks='[<wbr>57fc8739-0039-00c7-0322-<br>
> > > > > ><br>
> > > > > > 0000000001e5=<OVF_U<br>
> > > > > ><br>
> > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_<wbr>LOCKED>]',<br>
> ><br>
> > sharedLocks='null'}'<br>
> ><br>
> > > > > > > >> 2016-12-04 11:40:09,774 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to<br>
> ><br>
> > object<br>
> ><br>
> > > > > > > >> 'EngineLock:{exclusiveLocks='[<wbr>57fc8739-0039-00c7-0322-<br>
> > > > > ><br>
> > > > > > 0000000001e5=<OVF_U<br>
> > > > > ><br>
> > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_<wbr>LOCKED>]',<br>
> ><br>
> > sharedLocks='null'}'<br>
> ><br>
> > > > > > > >> 2016-12-04 11:40:09,775 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Running command:<br>
> > > > > > > >> ProcessOvfUpdateForStoragePool<wbr>Command internal: true.<br>
> ><br>
> > Entities<br>
> ><br>
> > > > > > affected<br>
> > > > > ><br>
> > > > > > > >> : ID: 57fc8739-0039-00c7-0322-<wbr>0000000001e5 Type: StoragePool<br>
> > > > > > > >><br>
> > > > > > > >> 2016-12-04 11:40:09,781 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update VM<br>
> ><br>
> > OVFs<br>
> ><br>
> > > > in<br>
> > > ><br>
> > > > > > Data<br>
> > > > > ><br>
> > > > > > > >> Center 'Default'<br>
> > > > > > > >> 2016-12-04 11:40:09,788 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated VM<br>
> ><br>
> > OVFs<br>
> ><br>
> > > > in<br>
> > > ><br>
> > > > > > Data<br>
> > > > > ><br>
> > > > > > > >> Center 'Default'<br>
> > > > > > > >> 2016-12-04 11:40:09,789 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update<br>
> > > > > > > >> template<br>
> > > > > ><br>
> > > > > > OVFs<br>
> > > > > ><br>
> > > > > > > >> in<br>
> > > > > > > >> Data Center 'Default'<br>
> > > > > > > >> 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated<br>
> > > ><br>
> > > > templates<br>
> > > ><br>
> > > > > > OVFs<br>
> > > > > ><br>
> > > > > > > >> in<br>
> > > > > > > >> Data Center 'Default'<br>
> > > > > > > >> 2016-12-04 11:40:09,790 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to remove<br>
> > > > > > > >> unneeded<br>
> > > > > > > >> template/vm OVFs in Data Center 'Default'<br>
> > > > > > > >> 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully removed<br>
> > > > > > > >> unneeded<br>
> > > > > > > >> template/vm OVFs in Data Center 'Default'<br>
> > > > > > > >> 2016-12-04 11:40:09,793 INFO [org.ovirt.engine.core.bll.sto<br>
> > > > > > > >> rage.ovfstore.<wbr>ProcessOvfUpdateForStoragePool<wbr>Command]<br>
> > > > > > > >> (DefaultQuartzScheduler3) [5358e209] Lock freed to object<br>
> > > > > > > >> 'EngineLock:{exclusiveLocks='[<wbr>57fc8739-0039-00c7-0322-<br>
> > > > > ><br>
> > > > > > 0000000001e5=<OVF_U<br>
> > > > > ><br>
> > > > > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_<wbr>LOCKED>]',<br>
> ><br>
> > sharedLocks='null'}'<br>
> ><br>
> > > > > > > >> If I restart the ovirt-engine process, the UI works for a<br>
> ><br>
> > while<br>
> ><br>
> > > > > > > >> before<br>
> > > > > > > >> the Operation Canceled dialogs start appearing again.<br>
> > > > > > > >><br>
> > > > > > > >> Any suggestions ?<br>
> > > > > ><br>
> > > > > > Looking at your logs, the UI permutation running in your browser<br>
> > > ><br>
> > > > doesn't<br>
> > > ><br>
> > > > > > match<br>
> > > > > > any on the server. Simply reloading your browser should fix the<br>
> > > ><br>
> > > > problem. I<br>
> > > ><br>
> > > > > > do<br>
> > > > > > see a bunch of exceptions in your UI log, but unfortunately no<br>
> > > ><br>
> > > > symbolMaps<br>
> > > ><br>
> > > > > > are<br>
> > > > > > installed. We can work on installing those if simply reloading<br>
> ><br>
> > doesn't<br>
> ><br>
> > > > > > solve<br>
> > > > > > your problem.<br>
> > > > > ><br>
> > > > > > > >> ______________________________<wbr>_________________<br>
> > > > > > > >> Users mailing list<br>
> > > > > > > >> <a href="mailto:Users@ovirt.org">Users@ovirt.org</a><br>
> > > > > > > >> <a href="http://lists.ovirt.org/mailman/listinfo/users" rel="noreferrer" target="_blank">http://lists.ovirt.org/<wbr>mailman/listinfo/users</a><br>
<br>
<br>
</div></div></blockquote></div><br></div>