<div dir="ltr"><div><div>I have copied the engine.log file below:<br><span style="color:rgb(153,153,153)"><span style="background-color:rgb(238,238,238)"><br></span>2017-01-05 16:35:00,820 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler6) [] Domain 'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual report<br>2017-01-05 16:35:00,821 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler6) [] Domain '2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an actual report<br>2017-01-05 16:35:15,942 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler8) [47ff0909] Domain 'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual report<br>2017-01-05 16:35:15,942 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler8) [47ff0909] Domain '2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an actual report<br>2017-01-05 16:35:31,758 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler10) [] Domain 'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual report<br>2017-01-05 16:35:31,759 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler10) [] Domain '2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an actual report<br>2017-01-05 16:35:46,938 INFO [org.ovirt.engine.extension.aaa.jdbc.core.Tasks] (default task-90) [] (house keeping) deleting failed logins prior to 2016-12-29 11:05:46Z.<br>2017-01-05 16:35:46,947 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler5) [] Domain 'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual report<br>2017-01-05 16:35:46,947 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler5) [] Domain '2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an actual report<br>2017-01-05 16:35:47,022 INFO [org.ovirt.engine.extension.aaa.jdbc.core.Tasks] (default task-90) [] (house keeping) deleting failed logins prior to 2016-12-29 11:05:47Z.<br>2017-01-05 16:35:49,315 INFO [org.ovirt.engine.core.sso.utils.AuthenticationUtils] (default task-90) [] User user1@internal successfully logged in with scopes: ovirt-app-admin ovirt-app-api ovirt-app-portal ovirt-ext=auth:sequence-priority=~ ovirt-ext=revoke:revoke-all ovirt-ext=token-info:authz-search ovirt-ext=token-info:public-authz-search ovirt-ext=token-info:validate ovirt-ext=token:password-access<br>2017-01-05 16:35:49,561 INFO [org.ovirt.engine.core.bll.aaa.CreateUserSessionCommand] (default task-92) [5dc1a4fc] Running command: CreateUserSessionCommand internal: false.<br>2017-01-05 16:35:50,937 INFO [org.ovirt.engine.docs.utils.servlet.ContextSensitiveHelpMappingServlet] (default task-101) [] Context-sensitive help is not installed. Manual directory doesn't exist: /usr/share/ovirt-engine/manual<br>2017-01-05 16:35:54,302 INFO [org.ovirt.engine.core.bll.VmLogonCommand] (default task-121) [29e83352] Running command: VmLogonCommand internal: false. Entities affected : ID: 99b499b1-86a6-4e98-bdb1-5344933e2599 Type: VMAction group CONNECT_TO_VM with role type USER<br>2017-01-05 16:35:54,354 INFO [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default task-121) [29e83352] START, VmLogonVDSCommand(HostName = win10-host, VmLogonVDSCommandParameters:{runAsync='true', hostId='118d80be-a7e0-48fe-a740-107153076090', vmId='99b499b1-86a6-4e98-bdb1-5344933e2599', domain='internal-authz', password='***', userName='user1@internal-authz'}), log id: 24f3041c<br>2017-01-05 16:35:55,360 ERROR [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default task-121) [29e83352] Failed in 'VmLogonVDS' method<br>2017-01-05 16:35:55,368 ERROR [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (default task-121) [29e83352] Correlation ID: null, Call Stack: null, Custom Event ID: -1, Message: VDSM win10-host command failed: Guest agent non-responsive<br>2017-01-05 16:35:55,368 INFO [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default task-121) [29e83352] Command 'org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand' return value 'StatusOnlyReturnForXmlRpc [status=StatusForXmlRpc [code=19, message=Guest agent non-responsive]]'<br>2017-01-05 16:35:55,368 INFO [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default task-121) [29e83352] HostName = win10-host<br>2017-01-05 16:35:55,368 ERROR [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default task-121) [29e83352] Command 'VmLogonVDSCommand(HostName = win10-host, VmLogonVDSCommandParameters:{runAsync='true', hostId='118d80be-a7e0-48fe-a740-107153076090', vmId='99b499b1-86a6-4e98-bdb1-5344933e2599', domain='internal-authz', password='***', userName='user1@internal-authz'})' execution failed: VDSGenericException: VDSErrorException: Failed to VmLogonVDS, error = Guest agent non-responsive, code = 19<br>2017-01-05 16:35:55,368 INFO [org.ovirt.engine.core.vdsbroker.vdsbroker.VmLogonVDSCommand] (default task-121) [29e83352] FINISH, VmLogonVDSCommand, log id: 24f3041c<br>2017-01-05 16:35:55,369 ERROR [org.ovirt.engine.core.bll.VmLogonCommand] (default task-121) [29e83352] Unable to execute VmLogon with message EngineException: org.ovirt.engine.core.vdsbroker.vdsbroker.VDSErrorException: VDSGenericException: VDSErrorException: Failed to VmLogonVDS, error = Guest agent non-responsive, code = 19 (Failed with error nonresp and code 19)<br>2017-01-05 16:35:55,376 ERROR [org.ovirt.engine.core.bll.VmLogonCommand] (default task-121) [29e83352] Transaction rolled-back for command 'org.ovirt.engine.core.bll.VmLogonCommand'.<br>2017-01-05 16:36:02,070 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler3) [] Domain 'f04c189e-c3a8-414d-822a-5846488773b3:iso-win10host' report isn't an actual report<br>2017-01-05 16:36:02,070 WARN [org.ovirt.engine.core.vdsbroker.irsbroker.IrsProxyData] (DefaultQuartzScheduler3) [] Domain '2f039ab5-6f76-4461-bb19-5a0272ce5520:vmdata-hostwin10' report isn't an actual report</span><br><br></div>The log from server.log file is as follows:<br><br><span style="color:rgb(153,153,153)">2017-01-05 16:35:51,813 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped sending the field org.ovirt.engine.core.common.migration.MigrationPolicy.config because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:51,814 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped sending the field org.ovirt.engine.core.common.migration.ConvergenceConfig.convergenceItems because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:51,814 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped sending the field org.ovirt.engine.core.common.migration.ConvergenceConfig.initialItems because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:51,814 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped sending the field org.ovirt.engine.core.common.migration.ConvergenceConfig.lastItems because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:51,815 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped sending the field org.ovirt.engine.core.common.migration.ConvergenceItemWithStallingLimit.convergenceItem because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:51,815 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-106) Skipped sending the field org.ovirt.engine.core.common.migration.ConvergenceItem.params because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:55,403 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-121) Skipped sending the field org.ovirt.engine.core.common.errors.EngineFault.privateDetails because it's unused in the client. It should either be changed to transient or removed.<br>2017-01-05 16:35:55,404 WARNING [com.google.gwt.rpc.server.WebModePayloadSink] (default task-121) Skipped sending the field org.ovirt.engine.core.common.errors.EngineFault.privateSessionID because it's unused in the client. It should either be changed to transient or removed.</span><br><br></div>Thank You<br><br><div class="gmail_signature">Shalabh Goel</div><br><br><div><div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jan 4, 2017 at 9:56 PM, Alexander Wels <span dir="ltr"><<a href="mailto:awels@redhat.com" target="_blank">awels@redhat.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><span class="gmail-">On Wednesday, January 4, 2017 5:25:56 PM EST Shalabh Goel wrote:<br>
> Hi,<br>
><br>
> I have created two VMs on a node. Then I created a user and gave permission<br>
> to the user for both as UserRole from the web console. Now when I login as<br>
> the user to the user portal, I can see both the VMs. But when I click<br>
> connect or double-click on a particular VM, I get an error message "Error<br>
> while executing action VmLogon: Internal Engine Error".<br>
><br>
<br>
</span>Can you provide us with the engine logs. The engine is giving an internal<br>
server error which is bad and shouldn't happen, but obviously it did and its<br>
highly likely there is a stack trace in the logs that will give us some idea<br>
what is going on.<br>
<div class="gmail-HOEnZb"><div class="gmail-h5"><br>
> The ovirt engine and node version is 4.0.<br>
><br>
> Please help<br>
><br>
> Thank You<br>
><br>
> Shalabh Goel<br>
<br>
<br>
</div></div></blockquote></div><br><br clear="all"><br><br></div></div></div></div>