<div dir="ltr"><div>Hi Stephano,<br><br></div>From the log I see that the image cannot be found. This would indicate that you have an issue on your host connected to the storage provider:<br><div style="font-size:12.8px"> </div><div style="font-size:12.8px">OneImageInfoReturnForXmlRpc
 [mStatus=StatusForXmlRpc [mCode=254, mMessage=Image path does not exist
 or cannot be accessed/created: (u&#39;/rhev/data-center/mnt/block<wbr>SD/6a386652-629d-4045-835b-<wbr>21d2f5c104aa/images/c5fb9190-<wbr>d059-4d9b-af23-07618ff660ce&#39;,)<wbr>]]<br><br></div><div style="font-size:12.8px">Please provide the following:<br></div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">1. Provide the exact scenario you performed in the Update of the disk<br></div><div style="font-size:12.8px"><br>2. Can you please check to see that the storage domain on which the disk resides is up and running,<br></div><div style="font-size:12.8px"><br>3. If not then check whether the storage on the host is visible through the host<br><br></div><div style="font-size:12.8px">4. If all the above is working then please submit a bug through bugzilla and provide the engine, server and vdsm logs.<br><br><br></div><div style="font-size:12.8px">Regards,<br><br><br></div><div style="font-size:12.8px">Kevin<br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 2, 2017 at 11:10 PM, Stefano Bovina <span dir="ltr">&lt;<a href="mailto:bovy89@gmail.com" target="_blank">bovy89@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div style="font-size:12.8px">Hi, while trying to update a VM disk, a failure was returned (forcing me to add a new disk)</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Any advice on how to resolve this error?</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Thanks</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">Installation info:</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">ovirt-release35-006-1.noarch</div><div style="font-size:12.8px">libgovirt-0.3.3-1.el7_2.1.x86_<wbr>64</div><div style="font-size:12.8px">vdsm-4.16.30-0.el7.centos.x86_<wbr>64</div><div style="font-size:12.8px">vdsm-xmlrpc-4.16.30-0.el7.cent<wbr>os.noarch</div><div style="font-size:12.8px">vdsm-yajsonrpc-4.16.30-0.el7.c<wbr>entos.noarch</div><div style="font-size:12.8px">vdsm-jsonrpc-4.16.30-0.el7.cen<wbr>tos.noarch</div><div style="font-size:12.8px">vdsm-python-zombiereaper-4.16.<wbr>30-0.el7.centos.noarch</div><div style="font-size:12.8px">vdsm-python-4.16.30-0.el7.cent<wbr>os.noarch</div><div style="font-size:12.8px">vdsm-cli-4.16.30-0.el7.centos.<wbr>noarch</div><div style="font-size:12.8px">qemu-kvm-ev-2.3.0-29.1.el7.x86<wbr>_64</div><div style="font-size:12.8px">qemu-kvm-common-ev-2.3.0-29.1.<wbr>el7.x86_64</div><div style="font-size:12.8px">qemu-kvm-tools-ev-2.3.0-29.1.e<wbr>l7.x86_64</div><div style="font-size:12.8px">libvirt-client-1.2.17-13.el7_2<wbr>.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-driver-storage-<wbr>1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-python-1.2.17-2.el7.x8<wbr>6_64</div><div style="font-size:12.8px">libvirt-daemon-driver-nwfilter<wbr>-1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-driver-nodedev-<wbr>1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-lock-sanlock-1.2.17-13<wbr>.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-glib-0.1.9-1.el7.x86_6<wbr>4</div><div style="font-size:12.8px">libvirt-daemon-driver-network-<wbr>1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-driver-lxc-1.2.<wbr>17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-driver-interfac<wbr>e-1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-1.2.17-13.el7_2.3.x86_<wbr>64</div><div style="font-size:12.8px">libvirt-daemon-1.2.17-13.el7_2<wbr>.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-config-network-<wbr>1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-driver-secret-1<wbr>.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-config-nwfilter<wbr>-1.2.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-kvm-1.2.17-13.e<wbr>l7_2.3.x86_64</div><div style="font-size:12.8px">libvirt-daemon-driver-qemu-1.2<wbr>.17-13.el7_2.3.x86_64</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">-------- engine.log</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">2017-05-02 09:48:26,505 INFO  [org.ovirt.engine.core.bll.Up<wbr>dateVmDiskCommand] (ajp--127.0.0.1-8702-6) [c3d7125] Lock Acquired to object EngineLock [exclusiveLocks= key: 25c0bcc0-0d3d-4ddc-b103-24ed2a<wbr>c5aa05 value: VM_DISK_BOOT</div><div style="font-size:12.8px">key: c5fb9190-d059-4d9b-af23-07618f<wbr>f660ce value: DISK</div><div style="font-size:12.8px">, sharedLocks= key: 25c0bcc0-0d3d-4ddc-b103-24ed2a<wbr>c5aa05 value: VM</div><div style="font-size:12.8px">]</div><div style="font-size:12.8px">2017-05-02 09:48:26,515 INFO  [org.ovirt.engine.core.bll.Up<wbr>dateVmDiskCommand] (ajp--127.0.0.1-8702-6) [c3d7125] Running command: UpdateVmDiskCommand internal: false. Entities affected :  ID: c5fb9190-d059-4d9b-af23-07618f<wbr>f660ce Type: DiskAction group EDIT_DISK_PROPERTIES with role type USER</div><div style="font-size:12.8px">2017-05-02 09:48:26,562 INFO  [org.ovirt.engine.core.bll.Ex<wbr>tendImageSizeCommand] (ajp--127.0.0.1-8702-6) [ae718d8] Running command: ExtendImageSizeCommand internal: true. Entities affected :  ID: c5fb9190-d059-4d9b-af23-07618f<wbr>f660ce Type: DiskAction group EDIT_DISK_PROPERTIES with role type USER</div><div style="font-size:12.8px">2017-05-02 09:48:26,565 INFO  [org.ovirt.engine.core.vdsbro<wbr>ker.irsbroker.ExtendImageSizeV<wbr>DSCommand] (ajp--127.0.0.1-8702-6) [ae718d8] START, ExtendImageSizeVDSCommand( storagePoolId = 715d1ba2-eabe-48db-9aea-c28c30<wbr>359808, ignoreFailoverLimit = false), log id: 52aac743</div><div style="font-size:12.8px">2017-05-02 09:48:26,604 INFO  [org.ovirt.engine.core.vdsbro<wbr>ker.irsbroker.ExtendImageSizeV<wbr>DSCommand] (ajp--127.0.0.1-8702-6) [ae718d8] FINISH, ExtendImageSizeVDSCommand, log id: 52aac743</div><div style="font-size:12.8px">2017-05-02 09:48:26,650 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.CommandAsyncTask] (ajp--127.0.0.1-8702-6) [ae718d8] CommandAsyncTask::Adding CommandMultiAsyncTasks object for command cb7958d9-6eae-44a9-891a-7fe088<wbr>a79df8</div><div style="font-size:12.8px">2017-05-02 09:48:26,651 INFO  [<a href="http://org.ovirt.engine.core.bll.Co">org.ovirt.engine.core.bll.Co</a><wbr>mmandMultiAsyncTasks] (ajp--127.0.0.1-8702-6) [ae718d8] CommandMultiAsyncTasks::Attach<wbr>Task: Attaching task 769a4b18-182b-4048-bb34-a276a5<wbr>5ccbff to command cb7958d9-6eae-44a9-891a-7fe088<wbr>a79df8.</div><div style="font-size:12.8px">2017-05-02 09:48:26,661 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.AsyncTaskManager] (ajp--127.0.0.1-8702-6) [ae718d8] Adding task 769a4b18-182b-4048-bb34-a276a5<wbr>5ccbff (Parent Command UpdateVmDisk, Parameters Type org.ovirt.engine.core.common.a<wbr>synctasks.AsyncTaskParameters)<wbr>, polling hasn&#39;t started yet..</div><div style="font-size:12.8px">2017-05-02 09:48:26,673 INFO  [org.ovirt.engine.core.dal.db<wbr>broker.auditloghandling.AuditL<wbr>ogDirector] (ajp--127.0.0.1-8702-6) [ae718d8] Correlation ID: c3d7125, Call Stack: null, Custom Event ID: -1, Message: VM sysinfo-73 sysinfo-73_Disk3 disk was updated by admin@internal.</div><div style="font-size:12.8px">2017-05-02 09:48:26,674 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.SPMAsyncTask] (ajp--127.0.0.1-8702-6) [ae718d8] BaseAsyncTask::startPollingTas<wbr>k: Starting to poll task 769a4b18-182b-4048-bb34-a276a5<wbr>5ccbff.</div><div style="font-size:12.8px">2017-05-02 09:48:28,430 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.AsyncTaskManager] (DefaultQuartzScheduler_Worker<wbr>-48) [36cd2f7] Polling and updating Async Tasks: 1 tasks, 1 tasks to poll now</div><div style="font-size:12.8px">2017-05-02 09:48:28,435 ERROR [org.ovirt.engine.core.vdsbrok<wbr>er.vdsbroker.HSMGetAllTasksSta<wbr>tusesVDSCommand] (DefaultQuartzScheduler_Worker<wbr>-48) [36cd2f7] Failed in HSMGetAllTasksStatusesVDS method</div><div style="font-size:12.8px">2017-05-02 09:48:28,436 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.SPMAsyncTask] (DefaultQuartzScheduler_Worker<wbr>-48) [36cd2f7] SPMAsyncTask::PollTask: Polling task 769a4b18-182b-4048-bb34-a276a5<wbr>5ccbff (Parent Command UpdateVmDisk, Parameters Type org.ovirt.engine.core.common.a<wbr>synctasks.AsyncTaskParameters) returned status finished, result &#39;cleanSuccess&#39;.</div><div style="font-size:12.8px">2017-05-02 09:48:28,446 ERROR [org.ovirt.engine.core.bll.tas<wbr>ks.SPMAsyncTask] (DefaultQuartzScheduler_Worker<wbr>-48) [36cd2f7] BaseAsyncTask::logEndTaskFailu<wbr>re: Task 769a4b18-182b-4048-bb34-a276a5<wbr>5ccbff (Parent Command UpdateVmDisk, Parameters Type org.ovirt.engine.core.common.a<wbr>synctasks.AsyncTaskParameters) ended with failure:</div><div style="font-size:12.8px">-- Result: cleanSuccess</div><div style="font-size:12.8px">-- Message: VDSGenericException: VDSErrorException: Failed to HSMGetAllTasksStatusesVDS, error = Could not acquire resource. Probably resource factory threw an exception.: (), code = 100,</div><div style="font-size:12.8px">-- Exception: VDSGenericException: VDSErrorException: Failed to HSMGetAllTasksStatusesVDS, error = Could not acquire resource. Probably resource factory threw an exception.: (), code = 100</div><div style="font-size:12.8px">2017-05-02 09:48:28,448 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.CommandAsyncTask] (DefaultQuartzScheduler_Worker<wbr>-48) [36cd2f7] CommandAsyncTask::endActionIfN<wbr>ecessary: Al</div><div style="font-size:12.8px">l tasks of command cb7958d9-6eae-44a9-891a-7fe088<wbr>a79df8 has ended -&gt; executing endAction</div><div style="font-size:12.8px">2017-05-02 09:48:28,449 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.CommandAsyncTask] (DefaultQuartzScheduler_Worker<wbr>-48) [36cd2f7] CommandAsyncTask::endAction: Ending action</div><div style="font-size:12.8px"> for 1 tasks (command ID: cb7958d9-6eae-44a9-891a-7fe088<wbr>a79df8): calling endAction .</div><div style="font-size:12.8px">2017-05-02 09:48:28,450 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.CommandAsyncTask] (org.ovirt.thread.pool-8-threa<wbr>d-6) [36cd2f7] CommandAsyncTask::endCommandAc<wbr>tion [within</div><div style="font-size:12.8px"> thread] context: Attempting to endAction UpdateVmDisk, executionIndex: 0</div><div style="font-size:12.8px">2017-05-02 09:48:28,501 ERROR [org.ovirt.engine.core.bll.Upd<wbr>ateVmDiskCommand] (org.ovirt.thread.pool-8-threa<wbr>d-6) [c3d7125] Ending command with failure: org.ovirt.engine</div><div style="font-size:12.8px">.core.bll.UpdateVmDiskCommand</div><div style="font-size:12.8px">2017-05-02 09:48:28,502 ERROR [org.ovirt.engine.core.bll.Ext<wbr>endImageSizeCommand] (org.ovirt.thread.pool-8-threa<wbr>d-6) Ending command with failure: org.ovirt.engine.core.b</div><div style="font-size:12.8px">ll.ExtendImageSizeCommand</div><div style="font-size:12.8px">2017-05-02 09:48:28,504 INFO  [org.ovirt.engine.core.vdsbro<wbr>ker.irsbroker.GetImageInfoVDSC<wbr>ommand] (org.ovirt.thread.pool-8-threa<wbr>d-6) START, GetImageInfoVDSCommand( stora</div><div style="font-size:12.8px">gePoolId = 715d1ba2-eabe-48db-9aea-c28c30<wbr>359808, ignoreFailoverLimit = false, storageDomainId = 6a386652-629d-4045-835b-21d2f5<wbr>c104aa, imageGroupId = c5fb9190-d059-4d9b-</div><div style="font-size:12.8px">af23-07618ff660ce, imageId = 562f5b50-1d1a-457c-8b5f-cd8020<wbr>611550), log id: 674a2581</div><div style="font-size:12.8px">2017-05-02 09:48:28,511 ERROR [org.ovirt.engine.core.vdsbrok<wbr>er.irsbroker.GetImageInfoVDSCo<wbr>mmand] (org.ovirt.thread.pool-8-threa<wbr>d-6) IrsBroker::getImageInfo::Faile<wbr>d gett</div><div style="font-size:12.8px">ing image info imageId = 562f5b50-1d1a-457c-8b5f-cd8020<wbr>611550 does not exist on domainName = VM01 , domainId = 6a386652-629d-4045-835b-21d2f5<wbr>c104aa,  error code: ImagePathError, message: Image path does not exist or cannot be accessed/created: (u&#39;/rhev/data-center/mnt/block<wbr>SD/6a386652-629d-4045-835b-<wbr>21d2f5c104aa/images/c5fb9190-<wbr>d059-4d9b-af23-07618ff660ce&#39;,)</div><div style="font-size:12.8px">2017-05-02 09:48:28,512 INFO  [org.ovirt.engine.core.vdsbro<wbr>ker.irsbroker.GetImageInfoVDSC<wbr>ommand] (org.ovirt.thread.pool-8-threa<wbr>d-6) Command org.ovirt.engine.core.vdsbroke<wbr>r.irsbroker.GetImageInfoVDSCom<wbr>mand return value </div><div style="font-size:12.8px"> </div><div style="font-size:12.8px">OneImageInfoReturnForXmlRpc [mStatus=StatusForXmlRpc [mCode=254, mMessage=Image path does not exist or cannot be accessed/created: (u&#39;/rhev/data-center/mnt/block<wbr>SD/6a386652-629d-4045-835b-<wbr>21d2f5c104aa/images/c5fb9190-<wbr>d059-4d9b-af23-07618ff660ce&#39;,)<wbr>]]</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">2017-05-02 09:48:28,512 INFO  [org.ovirt.engine.core.vdsbro<wbr>ker.irsbroker.GetImageInfoVDSC<wbr>ommand] (org.ovirt.thread.pool-8-threa<wbr>d-6) FINISH, GetImageInfoVDSCommand, log id: 674a2581</div><div style="font-size:12.8px">2017-05-02 09:48:28,533 ERROR [org.ovirt.engine.core.dal.dbb<wbr>roker.auditloghandling.AuditLo<wbr>gDirector] (org.ovirt.thread.pool-8-threa<wbr>d-6) Correlation ID: null, Call Stack: null, Custom Event ID: -1, Message: Failed to extend size of the disk &#39;sysinfo-73_Disk3&#39; to 20 GB, User: admin@internal.</div><div style="font-size:12.8px">2017-05-02 09:48:28,534 INFO  [org.ovirt.engine.core.bll.Up<wbr>dateVmDiskCommand] (org.ovirt.thread.pool-8-threa<wbr>d-6) Lock freed to object EngineLock [exclusiveLocks= key: 25c0bcc0-0d3d-4ddc-b103-24ed2a<wbr>c5aa05 value: VM_DISK_BOOT</div><div style="font-size:12.8px">key: c5fb9190-d059-4d9b-af23-07618f<wbr>f660ce value: DISK</div><div style="font-size:12.8px">, sharedLocks= key: 25c0bcc0-0d3d-4ddc-b103-24ed2a<wbr>c5aa05 value: VM</div><div style="font-size:12.8px">]</div><div style="font-size:12.8px">2017-05-02 09:48:28,541 INFO  [org.ovirt.engine.core.dal.db<wbr>broker.auditloghandling.AuditL<wbr>ogDirector] (org.ovirt.thread.pool-8-threa<wbr>d-6) Correlation ID: c3d7125, Call Stack: null, Custom Event ID: -1, Message: VM sysinfo-73 sysinfo-73_Disk3 disk was updated by admin@internal.</div><div style="font-size:12.8px">2017-05-02 09:48:28,541 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.CommandAsyncTask] (org.ovirt.thread.pool-8-threa<wbr>d-6) CommandAsyncTask::HandleEndAct<wbr>ionResult [within thread]: endAction for action type UpdateVmDisk completed, handling the result.</div><div style="font-size:12.8px">2017-05-02 09:48:28,541 INFO  [org.ovirt.engine.core.bll.ta<wbr>sks.CommandAsyncTask] (org.ovirt.thread.pool-8-threa<wbr>d-6) CommandAsyncTask::HandleEndAct<wbr>ionResult [within thread]: endAction for action type UpdateVmDisk succeeded, clearing tasks.</div></div>
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