<div dir="ltr"><br><div class="gmail_extra"><br><div class="gmail_quote">On Tue, May 30, 2017 at 6:32 PM, Rizwan Qureshi <span dir="ltr"><<a href="mailto:rqureshi@connexin.co.uk" target="_blank">rqureshi@connexin.co.uk</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div class="gmail-m_-5644438589979440804WordSection1">
<p class="MsoNormal">Hello Ovirt Users,<u></u><u></u></p>
<p class="MsoNormal">I am new to ovirt. </p></div></div></blockquote><div><br></div><div>Hi, welcome ot oVirt community!</div><div><br></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div lang="EN-US"><div class="gmail-m_-5644438589979440804WordSection1"><p class="MsoNormal">Just trying to fix the issue with the engine which seems to be down and hence all our VMs which we are very much dependent upon are not working. </p></div></div></blockquote><div><br></div><div>Other VMs shouldn't be affected by an unavailability of the engine, they should keep going if already started.</div><div><br></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div lang="EN-US"><div class="gmail-m_-5644438589979440804WordSection1"><p class="MsoNormal">Tried googling the log snippet but to no avail. Hoping to get some help
from you guys.<u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span lang="EN-GB">I am completely blank and don’t know whats wrong with it.<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">We have 3 Dell servers. One for Engine and the other two for nodes. Please see the log snippet from the engine server agent.log. Please let me know if more information is needed to debug the issue.</p></div></div></blockquote><div><br></div><div>So you have only 1 host dedicated to running hosted engine?</div><div><br></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div lang="EN-US"><div class="gmail-m_-5644438589979440804WordSection1"><p class="MsoNormal"><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:51,649::hosted_engine::<wbr>612::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>vdsm) Initializing VDSM<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:53,820::hosted_engine::<wbr>639::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>storage_images) Connecting the storage<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:53,821::storage_server::<wbr>219::ovirt_hosted_engine_ha.<wbr>lib.storage_server.<wbr>StorageServer::(connect_<wbr>storage_server) Connecting storage server<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,134::storage_server::<wbr>226::ovirt_hosted_engine_ha.<wbr>lib.storage_server.<wbr>StorageServer::(connect_<wbr>storage_server) Connecting storage server<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,142::storage_server::<wbr>233::ovirt_hosted_engine_ha.<wbr>lib.storage_server.<wbr>StorageServer::(connect_<wbr>storage_server) Refreshing the storage domain<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,258::hosted_engine::<wbr>666::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>storage_images) Preparing images<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,258::image::126::<wbr>ovirt_hosted_engine_ha.lib.<wbr>image.Image::(prepare_images) Preparing images<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:00,637::hosted_engine::<wbr>669::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>storage_images) Reloading vm.conf from the shared storage domain<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:00,638::config::206::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine.<wbr>config::(refresh_local_conf_<wbr>file) Trying to get a fresher copy of vm configuration from the OVF_STORE<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:02,838::ovf_store::103::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-<wbr>8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-<wbr>a33f-e68e21ae3733<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:02,977::ovf_store::103::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-<wbr>b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-<wbr>9d4a-e01f22023e73<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,032::ovf_store::112::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(<wbr>getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,033::ovf_store::119::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(<wbr>getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.<wbr>le1.uk.cxn-network.net:_oVirt/<wbr>4f9e46d7-594e-473c-b0c5-<wbr>1770c5773a2e/images/4ef3bd37-<wbr>e48d-44a8-b906-5353de1a32cc/<wbr>d63b9f36-c5f1-4ddc-9d4a-<wbr>e01f22023e73<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,044::config::226::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine.<wbr>config::(refresh_local_conf_<wbr>file) Found an OVF for HE VM, trying to convert<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,046::config::231::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine.<wbr>config::(refresh_local_conf_<wbr>file) Got vm.conf from OVF_STORE<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,082::states::672::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine::(<wbr>score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:38 2017<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine::<wbr>461::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(start_<wbr>monitoring) Current state EngineUnexpectedlyDown (score: 0)<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine::<wbr>466::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(start_<wbr>monitoring) Best remote host <a href="http://vmhost2.le1.uk.cxn-network.net" target="_blank">vmhost2.le1.uk.cxn-network.net</a> (id: 2, score: 0)<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:13,135::hosted_engine::<wbr>612::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>vdsm) Initializing VDSM<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:15,305::hosted_engine::<wbr>639::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>storage_images) Connecting the storage<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:15,306::storage_server::<wbr>219::ovirt_hosted_engine_ha.<wbr>lib.storage_server.<wbr>StorageServer::(connect_<wbr>storage_server) Connecting storage server<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,618::storage_server::<wbr>226::ovirt_hosted_engine_ha.<wbr>lib.storage_server.<wbr>StorageServer::(connect_<wbr>storage_server) Connecting storage server<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,626::storage_server::<wbr>233::ovirt_hosted_engine_ha.<wbr>lib.storage_server.<wbr>StorageServer::(connect_<wbr>storage_server) Refreshing the storage domain<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,742::hosted_engine::<wbr>666::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>storage_images) Preparing images<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,742::image::126::<wbr>ovirt_hosted_engine_ha.lib.<wbr>image.Image::(prepare_images) Preparing images<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:22,140::hosted_engine::<wbr>669::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(_initialize_<wbr>storage_images) Reloading vm.conf from the shared storage domain<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:22,140::config::206::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine.<wbr>config::(refresh_local_conf_<wbr>file) Trying to get a fresher copy of vm configuration from the OVF_STORE<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,333::ovf_store::103::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-<wbr>8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-<wbr>a33f-e68e21ae3733<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,472::ovf_store::103::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-<wbr>b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-<wbr>9d4a-e01f22023e73<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,519::ovf_store::112::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(<wbr>getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,520::ovf_store::119::<wbr>ovirt_hosted_engine_ha.lib.<wbr>ovf.ovf_store.OVFStore::(<wbr>getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.<wbr>le1.uk.cxn-network.net:_oVirt/<wbr>4f9e46d7-594e-473c-b0c5-<wbr>1770c5773a2e/images/4ef3bd37-<wbr>e48d-44a8-b906-5353de1a32cc/<wbr>d63b9f36-c5f1-4ddc-9d4a-<wbr>e01f22023e73<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,531::config::226::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine.<wbr>config::(refresh_local_conf_<wbr>file) Found an OVF for HE VM, trying to convert<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,533::config::231::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine.<wbr>config::(refresh_local_conf_<wbr>file) Got vm.conf from OVF_STORE<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,568::states::672::<wbr>ovirt_hosted_engine_ha.agent.<wbr>hosted_engine.HostedEngine::(<wbr>score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:39 2017<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine::<wbr>461::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(start_<wbr>monitoring) Current state EngineUnexpectedlyDown (score: 0)<u></u><u></u></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine::<wbr>466::ovirt_hosted_engine_ha.<wbr>agent.hosted_engine.<wbr>HostedEngine::(start_<wbr>monitoring) Best remote host <a href="http://vmhost2.le1.uk.cxn-network.net" target="_blank">vmhost2.le1.uk.cxn-network.net</a> (id: 2, score: 0)</p></div></div></blockquote><div><br></div><div><br></div><div>Looks like hosted engine has been turned off at Tue May 30 17:18:38 2017 without moving to maintenance before doing it.</div><div>Above logs are timed 2017-05-30 17:22:24, so 4 minutes after the shutdown.</div><div>The agent should have already restarted it in a few minutes after above logs.</div><div>Next time, if you need to urgently bring it up again you can use:</div><div><pre class="gmail-highlight gmail-plaintext" style="box-sizing:border-box;overflow:auto;font-family:Menlo,Monaco,Consolas,"Courier New",monospace;font-size:11pt;padding:8pt;margin-top:0px;margin-bottom:8.5pt;line-height:1.42857;word-break:break-all;word-wrap:break-word;color:rgb(51,51,51);background-color:rgb(245,245,245);border:1px solid rgb(204,204,204);border-radius:4px"><code style="box-sizing:border-box;font-family:Menlo,Monaco,Consolas,"Courier New",monospace;font-size:inherit;padding:0px;color:inherit;background-color:transparent;border-radius:0px;white-space:pre-wrap">hosted-engine ---vm-start</code></pre></div><div>as described in <a href="http://www.ovirt.org/documentation/self-hosted/chap-Troubleshooting/">http://www.ovirt.org/documentation/self-hosted/chap-Troubleshooting/</a></div><div><br></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div lang="EN-US"><div class="gmail-m_-5644438589979440804WordSection1"><p class="MsoNormal"><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB">--<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Best Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Rizwan Qureshi<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">VoIP Admin<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Ph: 01482xxxxxxx<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
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