<div dir="auto">You could try passing through a USB Keyboard and mouse if you have spare USB ports and see if those repond.<div dir="auto"><br></div><div dir="auto">You should be able to view the VNC/Spice Viewer and use the USB Keyboard/mouse to control it.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Nov 9, 2017 7:10 PM, "Foo, Steven" <<a href="mailto:Steven.Foo@idt.com">Steven.Foo@idt.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Yes, I install the guest tools and USB as well.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">spice-guest-tools-latest<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">UsbDk_1.0.19_x64<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I also tried to change the following<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Graphics Protocol: VNC<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Video Type: QXL<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I only open the console from the ovirt administrative portal (console.vv) and the window open up.
<u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:#1f497d">Best Regards</span></b><span lang="EN-US" style="color:#1f497d"><br>
<b>Steven Foo<br>
<br>
</b></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Michal Skrivanek [mailto:<a href="mailto:michal.skrivanek@redhat.com" target="_blank">michal.skrivanek@<wbr>redhat.com</a>]
<br>
<b>Sent:</b> Thursday, 9 November, 2017 9:46 PM<br>
<b>To:</b> Foo, Steven <<a href="mailto:Steven.Foo@idt.com" target="_blank">Steven.Foo@idt.com</a>><br>
<b>Cc:</b> <a href="mailto:users@ovirt.org" target="_blank">users@ovirt.org</a><br>
<b>Subject:</b> Re: [ovirt-users] ovirt viewer mouse not working<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">On 9 Nov 2017, at 09:45, Foo, Steven <<a href="mailto:Steven.Foo@idt.com" target="_blank">Steven.Foo@idt.com</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hi,<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We are testing the KVM for first time.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">RHEV-M Host: Version 4.1.6.2-1.el7.centos<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">RHEV-H Node: ovirt-node-ng-installer-ovirt-<wbr>4.<a href="tel:(201)%20710-2306" value="+12017102306" target="_blank">1-2017102306</a><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Noteboook<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">OS: Windows 10<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Broswer: Chrome / Firefox<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Viewer: virt-viewer-x64-6.0<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">After installing the above and setup DC, Domain Storage/ISO, Host and install a test linux centos 7 VM.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Installation goes find. It was able to boot up after install.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We face the issue where by the console screen mouse just get hang and keyboard is not responding.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Our setting for console is as below:<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Graphics Protocol: SPICE<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Video Type: QXL<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We tried other setting as well, however the console mouse and keyboard is not working.<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">and did you install guest tools?<u></u><u></u></p>
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<p class="MsoNormal">does it work differently when you use VNC? Or different client (Linux), or different version of virt-viewer<u></u><u></u></p>
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<p class="MsoNormal"><br>
<br>
<u></u><u></u></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Any idea?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="color:#1f497d">Best Regards</span></b><span lang="EN-US" style="color:#1f497d"><br>
<b>Steven Foo<br>
<br>
<br>
</b></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">______________________________<wbr>_________________<br>
Users mailing list<br>
</span><a href="mailto:Users@ovirt.org" target="_blank"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#954f72">Users@ovirt.org</span></a><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif"><br>
</span><a href="http://lists.ovirt.org/mailman/listinfo/users" target="_blank"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#954f72">http://lists.ovirt.org/<wbr>mailman/listinfo/users</span></a><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<br>______________________________<wbr>_________________<br>
Users mailing list<br>
<a href="mailto:Users@ovirt.org">Users@ovirt.org</a><br>
<a href="http://lists.ovirt.org/mailman/listinfo/users" rel="noreferrer" target="_blank">http://lists.ovirt.org/<wbr>mailman/listinfo/users</a><br>
<br></blockquote></div></div>