<div dir="ltr"><div>Please attach the full engine log (at least from the moment you attempted the to delete).<br></div>Do you have access to the host the VM is running on? The vdsm log is available at /var/log/vdsm/vdsm.log<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Nov 21, 2017 at 2:17 PM, Arthur Melo <span dir="ltr">&lt;<a href="mailto:arthur@afabrica.net" target="_blank">arthur@afabrica.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>engine.log</div><div>------------------</div><div>2017-11-21 10:15:02,536-02 ERROR [org.ovirt.engine.core.dal.<wbr>dbbroker.auditloghandling.<wbr>AuditLogDirector] (DefaultQuartzScheduler2) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] EVENT_ID: USER_REMOVE_SNAPSHOT_FINISHED_<wbr>FAILURE(357), Correlation ID: 70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d, Job ID: ec197072-7c38-42b6-9aef-<wbr>99635d4ee135, Call Stack: null, Custom ID: null, Custom Event ID: -1, Message: Failed to delete snapshot &#39;&lt;UNKNOWN&gt;&#39; for VM &#39;proxy03&#39;.</div><div>2017-11-21 10:15:02,537-02 ERROR [org.ovirt.engine.core.bll.<wbr>tasks.CommandCallbacksPoller] (DefaultQuartzScheduler2) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] Failed invoking callback end method &#39;onFailed&#39; for command &#39;a84519fe-6b23-4084-84a2-<wbr>b7964cbcde26&#39; with exception &#39;null&#39;, the callback is marked for end method retries</div><div>2017-11-21 10:15:12,551-02 ERROR [org.ovirt.engine.core.bll.<wbr>snapshots.<wbr>RemoveSnapshotCommand] (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] Ending command &#39;org.ovirt.engine.core.bll.<wbr>snapshots.<wbr>RemoveSnapshotCommand&#39; with failure.</div><div>2017-11-21 10:15:12,555-02 INFO  [org.ovirt.engine.core.utils.<wbr>transaction.<wbr>TransactionSupport] (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] transaction rolled back</div><div>2017-11-21 10:15:12,567-02 ERROR [org.ovirt.engine.core.dal.<wbr>dbbroker.auditloghandling.<wbr>AuditLogDirector] (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] EVENT_ID: USER_REMOVE_SNAPSHOT_FINISHED_<wbr>FAILURE(357), Correlation ID: 70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d, Job ID: ec197072-7c38-42b6-9aef-<wbr>99635d4ee135, Call Stack: null, Custom ID: null, Custom Event ID: -1, Message: Failed to delete snapshot &#39;&lt;UNKNOWN&gt;&#39; for VM &#39;proxy03&#39;.</div><div>2017-11-21 10:15:12,567-02 ERROR [org.ovirt.engine.core.bll.<wbr>tasks.CommandCallbacksPoller] (DefaultQuartzScheduler5) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] Failed invoking callback end method &#39;onFailed&#39; for command &#39;a84519fe-6b23-4084-84a2-<wbr>b7964cbcde26&#39; with exception &#39;null&#39;, the callback is marked for end method retries</div><div>2017-11-21 10:15:22,582-02 ERROR [org.ovirt.engine.core.bll.<wbr>snapshots.<wbr>RemoveSnapshotCommand] (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] Ending command &#39;org.ovirt.engine.core.bll.<wbr>snapshots.<wbr>RemoveSnapshotCommand&#39; with failure.</div><div>2017-11-21 10:15:22,585-02 INFO  [org.ovirt.engine.core.utils.<wbr>transaction.<wbr>TransactionSupport] (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] transaction rolled back</div><div>2017-11-21 10:15:22,599-02 ERROR [org.ovirt.engine.core.dal.<wbr>dbbroker.auditloghandling.<wbr>AuditLogDirector] (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] EVENT_ID: USER_REMOVE_SNAPSHOT_FINISHED_<wbr>FAILURE(357), Correlation ID: 70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d, Job ID: ec197072-7c38-42b6-9aef-<wbr>99635d4ee135, Call Stack: null, Custom ID: null, Custom Event ID: -1, Message: Failed to delete snapshot &#39;&lt;UNKNOWN&gt;&#39; for VM &#39;proxy03&#39;.</div><div>2017-11-21 10:15:22,600-02 ERROR [org.ovirt.engine.core.bll.<wbr>tasks.CommandCallbacksPoller] (DefaultQuartzScheduler10) [70cc2ffa-2414-4a00-9e24-<wbr>6b6378408a9d] Failed invoking callback end method &#39;onFailed&#39; for command &#39;a84519fe-6b23-4084-84a2-<wbr>b7964cbcde26&#39; with exception &#39;null&#39;, the callback is marked for end method retries</div><div>------------------</div><div><br></div><div>I don&#39;t have vdsm log. (I don&#39;t know why).</div></div><div class="gmail_extra"><span class=""><br clear="all"><div><div class="m_87714269769197470gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Atenciosamente,<br>Arthur Melo<br>Linux User #302250<br><br></div></div></div>
<br></span><div><div class="h5"><div class="gmail_quote">2017-11-21 10:14 GMT-02:00 Benny Zlotnik <span dir="ltr">&lt;<a href="mailto:bzlotnik@redhat.com" target="_blank">bzlotnik@redhat.com</a>&gt;</span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Please attach engine and vdsm logs<br></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="m_87714269769197470h5">On Tue, Nov 21, 2017 at 2:11 PM, Arthur Melo <span dir="ltr">&lt;<a href="mailto:arthur@afabrica.net" target="_blank">arthur@afabrica.net</a>&gt;</span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="m_87714269769197470h5"><div dir="ltr">Can someone help me with this error?<div><br></div><div><br></div><div>Failed to delete snapshot &#39;&lt;UNKNOWN&gt;&#39; for VM &#39;proxy03&#39;.</div><div><br></div><div><br></div><div><br clear="all"><div><div class="m_87714269769197470m_1194602540380064028m_3408560974843923183gmail_signature"><div dir="ltr">Atenciosamente,<br>Arthur Melo<br>Linux User #302250<br><br></div></div></div>
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