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<div class="moz-cite-prefix">On 02/20/2018 12:17 PM, Michal
Skrivanek wrote:<br class="">
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<div class="">On 19 Feb 2018, at 23:36, Jason Keltz <<a
href="mailto:jas@cse.yorku.ca" class=""
moz-do-not-send="true">jas@cse.yorku.ca</a>> wrote:</div>
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<p class="">Hi Michal,</p>
<p class="">On 2/15/2018 12:05 PM, Michal Skrivanek wrote:
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<pre class="" wrap="">On 15 Feb 2018, at 16:37, Jason Keltz <a class="moz-txt-link-rfc2396E" href="mailto:jas@cse.yorku.ca" moz-do-not-send="true"><jas@cse.yorku.ca></a> wrote:
On 02/15/2018 08:48 AM, <a class="moz-txt-link-abbreviated" href="mailto:nicolas@devels.es" moz-do-not-send="true">nicolas@devels.es</a> wrote:
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<pre class="" wrap="">Hi,
We upgraded one of our infrastructures to 4.2.0 recently and since then some of our machines have the "Console" button greyed-out in the Admin UI, like they were disabled.
I changed their compatibility to 4.2 but with no luck, as they're still disabled.
Is there a way to know why is that, and how to solve it?
I'm attaching a screenshot.
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<pre class="" wrap="">Hi Nicolas.
I had the same problem with most of my VMs after the upgrade from 4.1 to 4.2.
See bugzilla here: <a class="moz-txt-link-freetext" href="https://bugzilla.redhat.com/show_bug.cgi?id=1528868" moz-do-not-send="true">https://bugzilla.redhat.com/show_bug.cgi?id=1528868</a>
(which admittedly was a mesh of a bunch of different issues that occurred)
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<pre class="" wrap="">yeah, that’s not a good idea to mix more issues:)
Seems <a class="moz-txt-link-freetext" href="https://bugzilla.redhat.com/show_bug.cgi?id=1528868#c26" moz-do-not-send="true">https://bugzilla.redhat.com/show_bug.cgi?id=1528868#c26</a> is the last one relevant to the grayed out console problem in this email thread.
it’s also possible to check "VM Devices” subtab and list the graphical devices. If this is the same problem as from Nicolas then it would list cirrus and it would be great if you can confirm the conditionas are similar (i.e. originally a 3.6 VM)</pre>
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I believe it was originally a 3.6 VM. Is there anywhere I
can verify this info? If not, it would be helpful if oVirt
kept track of the version that created the VM for cases
just like this.<br class="">
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Hi,</div>
<div>well, we keep the date and who did that, but we can’t really
keep all the logs forever. Well, you can if you archive them
somewhere, but I guess that’s impractical for such a long
time:-D</div>
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I wasn't really thinking in terms of logs. I was thinking a
database field that tracks the ovirt version that created the VM.<br>
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VM Device subtab: (no Cirrus)</div>
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<div bgcolor="#FFFFFF" text="#000000" class=""> <span
id="cid:part1.802471EC.76DEFB09@cse.yorku.ca"><eadpakjggeififdb.png></span><br
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so this is a screenshot from VM where the button is grayed out
when you start it? </div>
<div>Hm..it doesn’t look wrong.</div>
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Yes. <br>
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<pre class="" wrap="">And then - if possible - describe some history of what happened. When was the VM created, when was cluster updated, when the system was upgraded and to what versions.
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All I know is that everything was working fine, then I
updated to 4.2, updated cluster version, and then most of
my consoles were not available. I can't remember if this
happened before the cluster upgrade or not. I suspect it
was most and not all VMs since some of them had been
created later than 3.6, and this was an older one. I
only have this one VM left in this state because I had
deleted the other VMs and recreated them one at a time...
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I will wait to see if you want me to try Vineet's solution
of making it headless,<br class="">
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<div>Thanks.</div>
<div>Can you get engine.log and vdsm log when you attempt to
start that VM ? just the relevant part is enough.</div>
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Sure.. I restarted the VM (called "rs").<br>
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engine.log:
<a class="moz-txt-link-freetext" href="http://www.eecs.yorku.ca/~jas/ovirt-debug/02202018/engine.log">http://www.eecs.yorku.ca/~jas/ovirt-debug/02202018/engine.log</a><br>
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vdsm log:
<a class="moz-txt-link-freetext" href="http://www.eecs.yorku.ca/~jas/ovirt-debug/02202018/vdsm.log">http://www.eecs.yorku.ca/~jas/ovirt-debug/02202018/vdsm.log</a><br>
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Jason.<br>
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