The vdsm and ovirt-imageio-daemon logs on the host selected for the upload can help to understand this issue.<div><br></div><div>Nir<br><br><div class="gmail_quote"><div dir="ltr">בתאריך יום ד׳, 21 בפבר׳ 2018, 7:10, מאת Idan Shaby ‏&lt;<a href="mailto:ishaby@redhat.com">ishaby@redhat.com</a>&gt;:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">On Tue, Feb 20, 2018 at 3:33 PM,  <span dir="ltr">&lt;<a href="mailto:spfma.tech@e.mail.fr" target="_blank">spfma.tech@e.mail.fr</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">Hi,<br></span></div>
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">Here are lines I have found for my last faulty try : </span></div>
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">ENGINE</span></div>
<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">2018-02-19 17:52:27,283+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.TransferImageStatusCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-3) [1320afb0] Running command: TransferImageStatusCommand internal: true. Entities affected :  ID: aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK with role type USER<br>2018-02-19 17:52:27,290+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.TransferImageStatusCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-3) [1320afb0] Lock freed to object &#39;EngineLock:{exclusiveLocks=&#39;&#39;, sharedLocks=&#39;[]&#39;}&#39;<br>2018-02-19 17:52:28,658+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.TransferImageStatusCommand] (default task-14) [32ba50ad-f7cd-4b7e-87b9-f7ad8a73a946] Running command: TransferImageStatusCommand internal: false. Entities affected :  ID: aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK with role type USER<br>2018-02-19 17:52:28,659+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.ImageTransferUpdater] (default task-14) [32ba50ad-f7cd-4b7e-87b9-f7ad8a73a946] Updating image transfer 1c55d561-45bf-4e57-b3b6-8fcbf3734a28 (image af5997c5-ae69-4677-9d86-30a978cf83a5) phase to Paused by System (message: &#39;Sent 405200MB&#39;)<br>2018-02-19 17:52:28,665+01 WARN  [org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector] (default task-14) [32ba50ad-f7cd-4b7e-87b9-f7ad8a73a946] EVENT_ID: UPLOAD_IMAGE_NETWORK_ERROR(1,038), Unable to upload image to disk af5997c5-ae69-4677-9d86-30a978cf83a5 due to a network error. Make sure ovirt-imageio-proxy service is installed and configured, and ovirt-engine&#39;s certificate is registered as a valid CA in the browser. The certificate can be fetched from https://&lt;engine_url&gt;/ovirt-engine/services/pki-resource?resource=ca-certificate&amp;format=X509-PEM-CA<br>2018-02-19 17:52:32,624+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.TransferImageStatusCommand] (default task-28) [0eba65e6-cca8-46ee-9038-fb29838ead47] Running command: TransferImageStatusCommand internal: false. Entities affected :  ID: aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK with role type USER<br>2018-02-19 17:52:36,679+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.TransferImageStatusCommand] (default task-16) [5d662615-a4e7-412b-8ecf-45be03c7e49f] Running command: TransferImageStatusCommand internal: false. Entities affected :  ID: aaa00000-0000-0000-0000-123456789aaa Type: SystemAction group CREATE_DISK with role type USER<br>2018-02-19 17:52:37,304+01 INFO  [org.ovirt.engine.core.bll.storage.disk.image.TransferDiskImageCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-40) [6f21de96-d3bd-4cf0-b922-394be7389d3b] Transfer was paused by system. Upload disk &#39;pfm-serv-pdc_Disk1&#39; (id &#39;00000000-0000-0000-0000-000000000000&#39;)</span></div>
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">PROXY</span></div>
<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">(Thread-4087) ERROR 2018-02-19 17:52:28,644 images:143:root:(make_imaged_request) Failed communicating with host: A Connection error occurred.<br>Traceback (most recent call last):<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/images.py&quot;, line 134, in make_imaged_request<br>    timeout=timeout, stream=stream)<br>  File &quot;/usr/lib/python2.7/site-packages/requests/sessions.py&quot;, line 576, in send<br>    r = adapter.send(request, **kwargs)<br>  File &quot;/usr/lib/python2.7/site-packages/requests/adapters.py&quot;, line 415, in send<br>    raise ConnectionError(err, request=request)<br>ConnectionError: (&#39;Connection aborted.&#39;, error(32, &#39;Broken pipe&#39;))<br>(Thread-4087) ERROR 2018-02-19 17:52:28,645 web:112:web:(log_error) ERROR [10.100.0.184] PUT /images/f64acb43-d153-485d-b441-9f5d42773a03: [503] Failed communicating with host: A Connection error occurred. (0.01s)<br>Traceback (most recent call last):<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_common/web.py&quot;, line 64, in __call__<br>    resp = self.dispatch(request)<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_common/web.py&quot;, line 91, in dispatch<br>    return method(*match.groups())<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/http_helper.py&quot;, line 104, in wrapper<br>    return func(self, *args)<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/http_helper.py&quot;, line 60, in wrapper<br>    ret = func(self, *args)<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/images.py&quot;, line 97, in put<br>    self.request.method, imaged_url, headers, body, stream)<br>  File &quot;/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/images.py&quot;, line 144, in make_imaged_request<br>    raise exc.HTTPServiceUnavailable(s)<br></span></div>
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">I saw new updates so I applied them to the whole cluster and the engine VM, and finally rebooted everything.</span></div>
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">My new try this morning was OK.</span></div>
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">Maybe one service just needed a restart ?</span></div></blockquote></div></div></div><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><div>I am not sure.<br></div><div>If it happens again, please attach the full logs so we can investigate and understand what happened there.<br></div></div></div></div><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div><span style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:#000000">Regards</span></div><div class="m_950620556464793229HOEnZb"><div class="m_950620556464793229h5">
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<p><br><br> Le 20-Feb-2018 06:54:49 +0100, <a href="mailto:ishaby@redhat.com" target="_blank">ishaby@redhat.com</a> a écrit:</p>
<div> </div>
<blockquote style="margin-left:0;padding-left:5px;border-left:2px solid navy">
<div dir="ltr">
<div>Hi,<br><br></div>
Can you please attach the engine, vdsm, daemon and proxy logs?<br>
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<div class="m_950620556464793229m_-82482866352323687gmail_signature">
<div dir="ltr">
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<div dir="ltr">
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<div dir="ltr">
<div><br>Regards,</div>
Idan</div>
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<br>
<div class="gmail_quote">On Mon, Feb 19, 2018 at 11:17 AM, <span dir="ltr">&lt;<a href="mailto:spfma.tech@e.mail.fr" rel="noreferrer noopener" target="_blank">spfma.tech@e.mail.fr</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div> </div>
<div>Hi,</div>
<div>I am trying to build a new vm based on a vhd image coming from a windows machine. I converted the image to raw, and I am now trying to import it in the engine.</div>
<div>After setting up the CA in my browser, the import process starts but stops after a while with &quot;paused by system&quot; status. I can resume it, but it pauses without transferring more.</div>
<div>The engine logs don&#39;t explain much, I see a line for the start and the next one for the pause.</div>
<div>My network seems to work correctly, and I have plenty of space in the storage domain.</div>
<div>What can cause the process to pause ?</div>
<div>Regards</div>
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