Hi Steve,

Thanks for the logs.

I can see that the installer tried to install the drivers\agents, installed balloon, qemufwcfg succesfully but couldn't find a device for the drivers:

netkvm: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\netkvm.inf_amd64_c316d81195f48726\netkvm.inf" on the Machine.

pvpanic: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\pvpanic.inf_amd64_e493cebce79d8b24\pvpanic.inf" on the Machine.

qemupciserial: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\qemupciserial.inf_amd64_eaede2016b3cdb88\qemupciserial.inf" on the Machine.

qxldod" No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\qxldod.inf_amd64_268918d1049a0130\qxldod.inf" on the Machine.

viorng: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\viorng.inf_amd64_e56fd31caf25cfdc\viorng.inf" on the Machine.

vioscsi: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\vioscsi.inf_amd64_e6dc8ad10aca370e\vioscsi.inf" on the Machine.

vioser: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\vioser.inf_amd64_ec2c73376757f2f6\vioser.inf" on the Machine.

viostor: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\viostor.inf_amd64_f8d533b832f6ca6a\viostor.inf" on the Machine.

First of all, I will open a bug to add better error messages to help debug does issues.

Second, it is weird for me that you are able to install the drivers manually with the INF file, are you sure they got installed?

notice that the fact that you are able to right-click on an INF file, install it, and get "The operation completed successfully" message doesn't mean that the driver got installed.

So to follow up and debug that issue, because I can't reproduce on my env, can you do the following on a fresh windows VM with no drivers:

1. open up a powershell prompt and run:

driverquery.exe /V /FO list > list_no_drivers.txt

2. on the CD go to a driver that is not installed folder (make sure that it is not installed by mistake of the output of the previous command), like vioserial, find the correct folder, and install the driver, then run:

driverquery.exe /V /FO list > list_no_drivers2.txt

and check to see if the driver got installed.

3. get devcon.exe and run:

devcon.exe hwids * > hw_ids.txt

please send me the 3 files to have a look.

Adding virtio-win and @Vadim Rozenfeld , Do you know what can be the cause of the drivers not finding matching devices?

Thanks

On Thu, Oct 31, 2019 at 8:08 PM Steve Graham <sdg1972@gmail.com> wrote:

Gal, etc -

Attached are the install logs from install attempts on 2012R2 and Win10 instances. I had the same results with both. I'm able to dig through the folders and manually install each INF but the executable doesn't pan out and I don't get the guest agent, etc.

Thank you

Steve

On Thu, Oct 31, 2019 at 9:12 AM Gal Zaidman <gzaidman@redhat.com> wrote:
Hi Steve,

Thanks for the feedback, 2012r2 is supported and should work.
I tried it now on my own ovirt local installation and all went well.

Can you please try to run the installation from cmd\powershell and generate logs,
You can do so by running:
msiexec /i [PATH TO MSI] /L*V [PATH TO SAVE LOGS]
Here is a guide:
https://www.advancedinstaller.com/user-guide/qa-log.html

When you are done please send us the logs and I will try and figure it out

Good luck, and thanks for the feedback
Gal

On Wed, Oct 30, 2019 at 5:55 PM Steve Graham <sdg1972@gmail.com> wrote:
Good morning -

I gave 0.1.173 from the 0.1.173-2 folder a try and the installation is failing when trying to start the "virtio-win-guest-tools" service.

I tried multiple times and made sure I have administrative rights but can't get it to work. I rebooted and tried again and that didn't help.

The system is 2012 R2 fully patched.

Thank you for all your hard work!

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