On Wed, Jun 29, 2016 at 12:50 PM, Ralf Schenk <rs(a)data= bay.de> wrote:

Hello,

i upgraded hosted engine 3.6.6 to 4.0. Now I can't access the Web-UI:

If I access the UI via https://engine-mciii.rxmgmt.databay.d= e I get the Error-Page "The client is not authorized to request an authorization. It's required to access the system using FQDN."

I used the same FQDN during setup and even in the Upgrade Process this was used according to "Configuration Preview" below:

What can I do to get UI working ? Do I have a problem with case sensistivity ? (The triple-"I" in the FQDN) ?

=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 -= -=3D=3D CONFIGURATION PREVIEW =3D=3D--

=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 De= fault SAN wipe after delete=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0 : False
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Fi= rewall manager=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0 : firewalld
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Up= date Firewall=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0 : False
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 Ho= st FQDN=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0= =C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0 : engine-mcIII.rxmgmt.databay.de

Since you input it with capital I's, that's what the server expects.

Most likely your browser converts it to lowercase.

For now, I suggest to cleanup and setup again with lowercase letters only.

You might also open one or more bugs about this:

1. engine-setup should require lower-case letters only. Not sure about that.

Perhaps it should at least warn.

2. The engine should convert to lowercase before comparing, when deciding if

the fqdn is correct.

For reference:

FQDNs _can_ be both lowercase and uppercase (and mixed case), but are

case _insensitive_. Meaning, software that has to decide if two names

are equal has to ignore case-only differences.

However, it seems that when your browser converts to lowercase, it's

doing the right thing. Didn't check myself all the links in the

conclusion of [1], but that's what it implies.

[1] https://bugzilla.mozilla.org/show_bug.cgi?id=3D1059169

Best,


Ralf Schenk fon +49 (0) 24 05 / 40 83 70 fax +49 (0) 24 05 / 40 83 759 mail rs(a)databay.de	=C2=A0	Databay AG Jens-Otto-Krag-Stra=C3=9Fe 11 D-52146 W=C3=BCrselen <= b>www.databay.de
Sitz/Amtsgericht Aachen =E2=80=A2 HRB:8437 =E2=80=A2 USt-Id= Nr.: DE 210844202 Vorstand: Ralf Schenk, Dipl.-Ing. Jens Conze, Aresch Yavari, Dipl.-Kfm. Philipp Hermanns Aufsichtsratsvorsitzender: Wilhelm Dohmen