Hi there,

My oVirt engine is failing to create a template from a Centos 7 VM, the /var/log/vdsm/vdsm.log is as follows:

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2020-01-20 19:39:07,332+1100 ERROR (virt/875f8036) [root] Job u'875f8036-e28a-4741-b3a3-046cc711d252' failed (jobs:221)

Traceback (most recent call last):

  File "/usr/lib/python2.7/site-packages/vdsm/jobs.py", line 157, in run

    self._run()

  File "/usr/lib/python2.7/site-packages/vdsm/virt/jobs/seal.py", line 74, in _run

    virtsysprep.sysprep(vol_paths)

  File "/usr/lib/python2.7/site-packages/vdsm/virtsysprep.py", line 39, in sysprep

    commands.run(cmd)

  File "/usr/lib/python2.7/site-packages/vdsm/common/commands.py", line 110, in run

    raise cmdutils.Error(args, p.returncode, out, err)

Error: Command ['/usr/bin/virt-sysprep', '-a', u'/rhev/data-center/mnt/xxxxx.xxxxx.net:_storage_host__storage/eb8ba7f9-27d5-44c0-a744-9027be39a756/images/3ac44e69-ae82-4d79-8b58-0f3ef4cf60db/f4631212-4b1e-4c65-b19b-47215e9aca55'] failed with rc=1 out='[   0.0] Examining the guest ...\n' err="libvirt: XML-RPC error : Cannot create user runtime directory '//.cache/libvirt': Permission denied\nvirt-sysprep: error: libguestfs error: could not connect to libvirt (URI = \nqemu:///session): Cannot create user runtime directory '//.cache/libvirt': \nPermission denied [code=38 int1=13]\n\nIf reporting bugs, run virt-sysprep with debugging enabled and include the \ncomplete output:\n\n  virt-sysprep -v -x [...]\n"

The template saves fine if I do not have ‘Seal Template’ selected.