On Thu, May 4, 2017 at 12:23 PM, Derek Atkins <derek@ihtfp.com> wrote:

Dan,

On Thu, May 4, 2017 12:07 pm, Dan Yasny wrote:
> On Thu, May 4, 2017 at 11:47 AM, Derek Atkins <derek@ihtfp.com> wrote:
>
>> Okay, I'll bite. Which button is that?
>>
>> I'm in the Virtual Machines tab on the admin portal; I select the hung
>> VM
>> from my list and I see the following items at the top of the page:
>> "New VM", "Import", "Edit", "Remove", "Clone VM", "Run Once", "<Run>",
>> "<Suspend>", "<Shutdown>", "<Reboot>", "<Console>", "Migrate", "Cancel
>> Migration", "Cancel Conversion", and then the right arrow to "Make
>> Template", "Export", "Create Snapshot", "Change CD", "Assign Tags", and
>> "Guide Me".
>>
>> Please, kind sir, which one is the "power off" instead of "shutdown"?
>>
>>
> While I do not appreciate your tone of conversation, I'll oblige, assuming
> you haven't had your morning coffee yet. Right click the VM, the option is
> right there. See the screenshot attached

Aha, so there is a hidden context menu with additional options.. THAT was
the key. Thank you. I was unaware of a right-click context menu for VMs
(or indeed anywhere in the webui). Is this documented somewhere?

I haven't seen it documented, oVirt/RHEV always had a full blown GUI, which allowed for rightclicks, I normally try a rightclick in every UI that is new to me. I suppose the fact that it's a web UI might have caused you to believe a rightclick is irrelevant, and if that's the case, for product maturity's sake, I'd suggest you post a bug in bugzilla to explicitly document the possibility of rightclicking.

As for my tone, don't you think I had looked for a "power off" button?
Your first reply was, while 100% correct, completely useless is helping.
Of course I wanted power off; I couldn't find it. THIS message, thank
you, provided what I needed.

Maybe I'm old fashioned (or just plain out old), but I usually hold myself back, no matter how annoyed I am, from taking such tones with people whom I do not know and who are, moreover, trying to help me. But that's just me, I'm not your father to teach you how to behave.

> Just so you are aware, power off pulls the plug out of the VM, it kills it
> outright, so the effect will be just as if you've lost power to it. It is
> generally healthier to solve the shutdown problem.

I am very aware, thank you. I've been running VMs since, oh, 1993. My
last system was a vmware-based solution which I had in production for
about a decade. (It had a "power off" button in plain sight, by the way).

There is limited space "in plain sight", this is why there is the right click menu available with all the options. Which buttons should be present outside that menu is arguable, if you think "power off" should be there, please open a BZ and provide your reasons.

I spent an hour trying various ways to gracefully shut the system down
before I emailed, but the VM was completely wedged, not responding to
keyboard or mouse events. I tried soft reboot and soft shutdown to no
avail. I tried sending Ctl-Alt-Del, to no avail... Power Off is, of
course, a last resort, but I couldn't find the option (until you pointed
me to the right-click context menu, so again, thank you). I'll note that
even a google for "ovirt power off guest" does not provide the hint about
the right-click context menu.

> Here's a hint, this isn't about Windows 10, but might hit close the mark
> nonetheless:
> https://serverfault.com/questions/844188/shut-down-windows-server-2012r2-kvm-vm/845521#845521

I can look into this, but I don't think it would help this situation; like
I said, the machine was completely wedged. Also, the machine auto-logs-in
so there is always a "user", so again, probably not applicable to my
situation.

Thanks Again!!

-derek

>
>> -derek
>>
>> On Thu, May 4, 2017 11:38 am, Dan Yasny wrote:
>> > Have you tried "power off" instead of "shutdown"?
>> >
>> > On May 4, 2017 11:36 AM, "Derek Atkins" <derek@ihtfp.com> wrote:
>> >
>> >> Hi,
>> >>
>> >> I'm running ovirt-4.0.6 on EL7.3.
>> >>
>> >> I've got a stuck VM (Windows 10) that I'm trying to restart.
>> >> Unfortunately it's "up" enough that ovirt is trying to perform a
>> >> soft-shutdown, but it's not up enough to complete the task. If I
>> login
>> >> to the ovirt admin portal as the admin, select shutdown, I see the
>> >> following engine log messages before I get an event "Shutdown of VM
>> >> <vm-name> failed.":
>> >>
>> >> 2017-05-04 11:23:27,774 INFO [org.ovirt.engine.core.dal.
>> >> dbbroker.auditloghandling.AuditLogDirector]
>> >> (org.ovirt.thread.pool-6-thread-14)
>> >> [3f629ae6] Correlation ID: 3f629ae6, Job ID:
>> >> 1f5275cd-d2fe-44d5-a1cf-d1920e3f3378,
>> >> Call Stack: null, Custom Event ID: -1, Message: VM shutdown initiated
>> by
>> >> admin@internal-authz on VM win10-64 (Host: ovirt-0).
>> >> 2017-05-04 11:28:38,237 INFO
>> >> [org.ovirt.engine.core.vdsbroker.monitoring.VmAnalyzer]
>> >> (DefaultQuartzScheduler10) [4cf2f258] VM
>> >> 'c9830039-9bf9-4c6a-8eae-da9c24aad899'(win10-64)
>> >> moved from 'PoweringDown' --> 'Up'
>> >> 2017-05-04 11:28:38,287 WARN [org.ovirt.engine.core.dal.
>> >> dbbroker.auditloghandling.AuditLogDirector]
>> (DefaultQuartzScheduler10)
>> >> [4cf2f258] Correlation ID: null, Call Stack: null, Custom Event ID:
>> -1,
>> >> Message: Shutdown of VM win10-64 failed.
>> >>
>> >> So, how can I get out of this situation? How can I force-powerdown
>> this
>> >> VM so I can reboot it?
>> >>
>> >> Thanks,
>> >>
>> >> -derek
>> >>
>> >> --
>> >> Derek Atkins 617-623-3745
>> >> derek@ihtfp.com www.ihtfp.com
>> >> Computer and Internet Security Consultant
>> >> _______________________________________________
>> >> Users mailing list
>> >> Users@ovirt.org
>> >> http://lists.ovirt.org/mailman/listinfo/users
>> >>
>> >
>>
>>
>> --
>> Derek Atkins 617-623-3745
>> derek@ihtfp.com www.ihtfp.com
>> Computer and Internet Security Consultant
>>
>>
>

--
Derek Atkins 617-623-3745
derek@ihtfp.com www.ihtfp.com
Computer and Internet Security Consultant