Hi,

Could you provide full engine and vdsm logs? 

On Sat, Sep 2, 2017 at 4:23 PM, wai chun hung <waichunterry@gmail.com> wrote:

Dear all,

This is my first time to ask question in this place. Thank you for time to read my question first.

Yesterday, i wanted to delete the snapshot on oVirt Engine Web Administration. However, it took so long to delete a snapshot and it still in process.

Due to the "snapshot error", i cannot run the virtual machine as i shut it down before.

Is there anyone has some idea how to fix it?

The following information maybe useful for debugging .

On web administration: 

Removing Snapshot <the snapshot name> Sep 1, 2017 6:06:58 PM N/A <the snapshot id>

<green tick>Validating Sep 1, 2017 6:06:58 PM until Sep 1, 2017 6:06:58 PM

<In process> Executing Sep 1, 2017 6:06:58 PM N/A

 

On Engine log.

2017-09-02 20:57:10,700+08 INFO  [org.ovirt.engine.core.bll.ConcurrentChildCommandsExecutionCallback] (DefaultQuartzScheduler6) [70471886-a5cb-404c-80db-b8469092aa8e] Command 'RemoveSnapshot' (id: '78ee1e62-26ea-403d-b518-9e3d3be995c2') waiting on child command id: '5f2e8197-704f-453c-bea8-74186e5ca95c' type:'RemoveSnapshotSingleDiskLive' to complete

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