On 8 Feb 2019, at 12:15, femi adegoke <ovirt@fateknollogee.com> wrote:

For some weird reason, I don't see my original comments on the list.ovirt forum pages.
Here it is:

Back in June of 2018, I posted regarding Agentless backup solutions.
Greg Sheremeta replied & mentioned Trilio.

The rest of the story...well just read on...

These guys at Trilio have turned out to be a complete waste of time. (I could use some more colorful language)

After my post & reply from Greg Sheremeta, I followed up with Trilio.
A lot of promises/dates were made (by Trilio) as to when a beta would be made available for testing.
Needless to say, they never came through.
Finally in Dec 2018, they said we are ready for the demo, we will show you a working product.
The day came, Trilio said, sorry it's too close to Xmas, we will postpone the demo's till 2019.
In 2019, I continued to follow up & finally they set a date for another demo - Jan 29.
On Jan. 29, we get on the Webex, they said, sorry the demo just broke 10 mins prior to our call, so no demo.
They show me some screenshots & their OpenStack version & again promise to get me beta software in a few days.
I continue to follow up (via email)

Yesterday (Feb 6), I get an email from Thomas Lahive GM; Sales and Alliance Partners....(copied & pasted below):
"We started RHV betas and decided to prioritize current Trilio customers (those that purchased Triliovault for Openstack).  
If you would like to be part of the beta now then We can sign you up as a certified Trilio reseller which has a $7,500 Starter Fee. The $7,500 will be credited against your first customer order that is at least $7,500 so it will eventually cost you nothing. Many of our partners can apply the fee against revenue so it's a great tax incentive, but you can confirm with your finance department.   
Please Lmk how you would like to proceed.”

Seems you’ve hit sales people instead of a developer community, that’s usually a different experience.


Please remember, I have never seen a working demo of this product, never.

Is this typical behavior of RH partners?

I hope not.
But we as oVirt community project can’t really tell. As far as I can see they only claim to support certain OpenStack versions and whether they work on other support is something entirely on them.
Of course I’m hoping that they will eventually finish it and support oVirt/RHV to widen user’s choices, but we can’t really influence if and when that happens.

Also there is certain difference between community project and Red Hat products. A commercial company may decide to focus on supporting products rather than upstream projects (e.g.. AFAICT the existing trilio support for openstack means Red Hat OpenStack Platform product, not a ”xyz" upstream release) and so it is not too surprising to me they may work on different schedules, targets, etc.

Thanks,
michal


On Feb 7 2019, at 9:05 pm, Strahil <hunter86_bg@yahoo.com> wrote:
Hey Femi,

Just run away ... For me it seems, that they don't have that software ready for ovirt.

Best Regards,
Strahil Nikolov
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