Are you getting any errors in the engine log or /var/log/libvirt/qemu/<vm_name>.log?
I have Windows 10 and haven't experienced that. You can't shut it down in the UI? Even after you try to shut it down inside Windows?
I will assume you have the latest guest tools installed.

Eric Evans
Digital Data Services LLC.
304.660.9080


-----Original Message-----
From: kim.kargaard@noroff.no <kim.kargaard@noroff.no>
Sent: Thursday, April 16, 2020 8:23 AM
To: users@ovirt.org
Subject: [ovirt-users] VM's in status unknown

Hi,

We have a few Windows 10 VM's running on our ovirt 4.3, where when you shutdown the VM from within Windows, that VM does not shut down but gets a status of unknown in ovirt and one cannot do anything to the machines within the web gui. This seems to specfically be related to that Windows 10 template that we have created. Any ideas? Also, any ideas on how one can shut these machines down?

Thanks

Kim
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