Hi Ada,
here the error:

2019-03-19 14:08:25,833+0200 INFO  (jsonrpc/3) [jsonrpc.JsonRpcServer] RPC call Host.getStorageRepoStats succeeded in 0.00 seconds (__init__:312)
2019-03-19 14:08:25,839+0200 INFO  (vm/a492d2eb) [vdsm.api] FINISH prepareImage error=Volume does not exist: (u'81685d19-0060-4f5d-a4cd-c5efa24aecfe',) from=internal, task_id=dc8fbf34-8d7e-47a3-8e02-0a5e5cb90257 (api:52)
2019-03-19 14:08:25,839+0200 ERROR (vm/a492d2eb) [storage.TaskManager.Task] (Task='dc8fbf34-8d7e-47a3-8e02-0a5e5cb90257') Unexpected error (task:875)
Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/vdsm/storage/task.py", line 882, in _run
    return fn(*args, **kargs)
  File "<string>", line 2, in prepareImage
  File "/usr/lib/python2.7/site-packages/vdsm/common/api.py", line 50, in method
    ret = func(*args, **kwargs)
  File "/usr/lib/python2.7/site-packages/vdsm/storage/hsm.py", line 3199, in prepareImage
    legality = dom.produceVolume(imgUUID, volUUID).getLegality()
  File "/usr/lib/python2.7/site-packages/vdsm/storage/sd.py", line 822, in produceVolume
    volUUID)
  File "/usr/lib/python2.7/site-packages/vdsm/storage/volume.py", line 801, in __init__
    self._manifest = self.manifestClass(repoPath, sdUUID, imgUUID, volUUID)
  File "/usr/lib/python2.7/site-packages/vdsm/storage/fileVolume.py", line 71, in __init__
    volUUID)
  File "/usr/lib/python2.7/site-packages/vdsm/storage/volume.py", line 86, in __init__
    self.validate()
  File "/usr/lib/python2.7/site-packages/vdsm/storage/volume.py", line 112, in validate
    self.validateVolumePath()
  File "/usr/lib/python2.7/site-packages/vdsm/storage/fileVolume.py", line 131, in validateVolumePath
    raise se.VolumeDoesNotExist(self.volUUID)
VolumeDoesNotExist: Volume does not exist: (u'81685d19-0060-4f5d-a4cd-c5efa24aecfe',)
2019-03-19 14:08:25,840+0200 INFO  (vm/a492d2eb) [storage.TaskManager.Task] (Task='dc8fbf34-8d7e-47a3-8e02-0a5e5cb90257') aborting: Task is aborted: "Volume does not exist: (u'81685d19-0060-4f5d-a4cd-c5efa24aecfe',)" - code 201 (task:1181)
2019-03-19 14:08:25,840+0200 ERROR (vm/a492d2eb) [storage.Dispatcher] FINISH prepareImage error=Volume does not exist: (u'81685d19-0060-4f5d-a4cd-c5efa24aecfe',) (dispatcher:83)

I think it's still https://bugzilla.redhat.com/1666795

Can you please try updating vdsm to vdsm-4.30.10 since the bug is reported as solved in that version?




On Tue, Mar 19, 2019 at 12:30 PM ada per <adaper3@gmail.com> wrote:
an vdsm:





On Tue, Mar 19, 2019 at 1:24 PM ada per <adaper3@gmail.com> wrote:
Thank you! please see attached files:

On Tue, Mar 19, 2019 at 12:52 PM Simone Tiraboschi <stirabos@redhat.com> wrote:
Can you please check/attach also /var/log/ovirt-hosted-engine-ha/broker.log and /var/log/vdsm/vdsm.log ?

On Tue, Mar 19, 2019 at 11:36 AM ada per <adaper3@gmail.com> wrote:
Hello everyone,

For a strange reason the hosted engine went down and I cannot restart it.  I tried manually restarting it without any success can you please advice?

For all the nodes the engine status is the same as the one below.
--== Host nodex. (id: 6) status ==--
conf_on_shared_storage             : True
Status up-to-date                  : True
Hostname                           : nodex
Host ID                            : 6
Engine status                      : {"reason": "bad vm status", "health": "bad", "vm": "down_unexpected", "detail": "Down"}
Score                              : 3400
stopped                            : False
Local maintenance                  : False
crc32                              : 323a9f45
local_conf_timestamp               : 2648874
Host timestamp                     : 2648874
Extra metadata (valid at timestamp):
        metadata_parse_version=1
        metadata_feature_version=1
        timestamp=2648874 (Tue Mar 19 12:25:44 2019)
        host-id=6
        score=3400
        vm_conf_refresh_time=2648874 (Tue Mar 19 12:25:44 2019)
        conf_on_shared_storage=True
        maintenance=False
        state=GlobalMaintenance
        stopped=False

When I try the commands
root@node5# hosted-engine --vm-shutdown
I ge the response:
root@node5# Command VM.shutdown with args {'delay': '120', 'message': 'VM is shutting down!', 'vmID': 'a492d2eb-1dfd-470d-a141-3e55d2189275'} failed:(code=1, message=Virtual machine does not exist)

But when I run  : hosted-engine --vm-start
I get the response: VM exists and is down, cleaning up and restarting



Below you can see the # journalctl -u ovirt-ha-agent logs

Mar 14 12:04:42 node7. ovirt-ha-agent[4134]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Unhandled monitoring loop exception
                                                          Traceback (most recent call last):
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 430, in start_monitoring
                                                              self._monitoring_loop()
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 449, in _monitoring_loop
                                                              for old_state, state, delay in self.fsm:
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/lib/fsm/machine.py", line 127, in next
                                                              new_data = self.refresh(self._state.data)
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/state_machine.py", line 81, in refresh
                                                              stats.update(self.hosted_engine.collect_stats())
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 737, in collect_stats
                                                              all_stats = self._broker.get_stats_from_storage()
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/lib/brokerlink.py", line 143, in get_stats_from_storage
                                                              result = self._proxy.get_stats()
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1233, in __call__
                                                              return self.__send(self.__name, args)
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1591, in __request
                                                              verbose=self.__verbose
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1273, in request
                                                              return self.single_request(host, handler, request_body, verbose)
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1301, in single_request
                                                              self.send_content(h, request_body)
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1448, in send_content
                                                              connection.endheaders(request_body)
                                                            File "/usr/lib64/python2.7/httplib.py", line 1037, in endheaders
                                                              self._send_output(message_body)
                                                            File "/usr/lib64/python2.7/httplib.py", line 881, in _send_output
                                                              self.send(msg)
                                                            File "/usr/lib64/python2.7/httplib.py", line 843, in send
                                                              self.connect()
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/lib/unixrpc.py", line 52, in connect
                                                              self.sock.connect(base64.b16decode(self.host))
                                                            File "/usr/lib64/python2.7/socket.py", line 224, in meth
                                                              return getattr(self._sock,name)(*args)
                                                          error: [Errno 2] No such file or directory
Mar 14 12:04:42 node7. ovirt-ha-agent[4134]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.agent.Agent ERROR Traceback (most recent call last):
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/agent.py", line 131, in _run_agent
                                                              return action(he)
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/agent.py", line 55, in action_proper
                                                              return he.start_monitoring()
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 437, in start_monitoring
                                                              self.publish(stopped)
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 337, in publish
                                                              self._push_to_storage(blocks)
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 708, in _push_to_storage
                                                              self._broker.put_stats_on_storage(self.host_id, blocks)
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/lib/brokerlink.py", line 113, in put_stats_on_storage
                                                              self._proxy.put_stats(host_id, xmlrpclib.Binary(data))
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1233, in __call__
                                                              return self.__send(self.__name, args)
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1591, in __request
                                                              verbose=self.__verbose
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1273, in request
                                                              return self.single_request(host, handler, request_body, verbose)
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1301, in single_request
                                                              self.send_content(h, request_body)
                                                            File "/usr/lib64/python2.7/xmlrpclib.py", line 1448, in send_content
                                                              connection.endheaders(request_body)
                                                            File "/usr/lib64/python2.7/httplib.py", line 1037, in endheaders
                                                              self._send_output(message_body)
                                                            File "/usr/lib64/python2.7/httplib.py", line 881, in _send_output
                                                              self.send(msg)
                                                            File "/usr/lib64/python2.7/httplib.py", line 843, in send
                                                              self.connect()
                                                            File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/lib/unixrpc.py", line 52, in connect
                                                              self.sock.connect(base64.b16decode(self.host))
                                                            File "/usr/lib64/python2.7/socket.py", line 224, in meth
                                                              return getattr(self._sock,name)(*args)
                                                          error: [Errno 2] No such file or directory
Mar 14 12:04:42 node7. ovirt-ha-agent[4134]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.agent.Agent ERROR Trying to restart agent
Mar 14 12:04:42 node7. systemd[1]: ovirt-ha-agent.service: main process exited, code=exited, status=157/n/a
Mar 14 12:04:42 node7. systemd[1]: Unit ovirt-ha-agent.service entered failed state.
Mar 14 12:04:42 node7. systemd[1]: ovirt-ha-agent.service failed.
Mar 14 12:04:52 node7. systemd[1]: ovirt-ha-agent.service holdoff time over, scheduling restart.
Mar 14 12:04:52 node7. systemd[1]: Stopped oVirt Hosted Engine High Availability Monitoring Agent.
Mar 14 12:04:52 node7. systemd[1]: Started oVirt Hosted Engine High Availability Monitoring Agent.
Mar 14 12:04:52 node7. ovirt-ha-agent[31765]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Failed to start necessary monitors
Mar 14 12:04:52 node7. ovirt-ha-agent[31765]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.agent.Agent ERROR Traceback (most recent call last):
                                                             File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/agent.py", line 131, in _run_agent
                                                               return action(he)
                                                             File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/agent.py", line 55, in action_proper
                                                               return he.start_monitoring()
                                                             File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 413, in start_monitoring
                                                               self._initialize_broker()
                                                             File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/agent/hosted_engine.py", line 537, in _initialize_broker
                                                               m.get('options', {}))
                                                             File "/usr/lib/python2.7/site-packages/ovirt_hosted_engine_ha/lib/brokerlink.py", line 86, in start_monitor
                                                               ).format(t=type, o=options, e=e)
                                                           RequestError: brokerlink - failed to start monitor via ovirt-ha-broker: [Errno 2] No such file or directory, [monitor: 'ping', options: {'addr': '19
Mar 14 12:04:52 node7. ovirt-ha-agent[31765]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.agent.Agent ERROR Trying to restart agent
Mar 14 12:04:52 node7. systemd[1]: ovirt-ha-agent.service: main process exited, code=exited, status=157/n/a
Mar 14 12:04:52 node7. systemd[1]: Unit ovirt-ha-agent.service entered failed state.
Mar 14 12:04:52 node7. systemd[1]: ovirt-ha-agent.service failed.
Mar 14 12:05:02 node7. systemd[1]: ovirt-ha-agent.service holdoff time over, scheduling restart.
Mar 14 12:05:02 node7. systemd[1]: Stopped oVirt Hosted Engine High Availability Monitoring Agent.
Mar 14 12:05:02 node7. systemd[1]: Started oVirt Hosted Engine High Availability Monitoring Agent.
Mar 14 12:06:55 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Failed to stop engine vm with /usr/sbin/hosted-engine --vm-poweroff: Co
                                                           (code=1, message=Virtual machine does not exist: {'vmId': u'a492d2eb-1dfd-470d-a141-3e55d2189275'})
Mar 14 12:06:55 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Failed to stop engine VM: Command VM.destroy with args {'vmID': 'a492d2
                                                           (code=1, message=Virtual machine does not exist: {'vmId': u'a492d2eb-1dfd-470d-a141-3e55d2189275'})
Mar 15 14:28:16 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:28:36 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:29:00 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:29:22 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:29:44 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:30:06 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:30:28 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:30:50 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:31:12 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:31:33 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:31:56 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:32:18 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:32:40 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
Mar 15 14:33:02 node7. ovirt-ha-agent[31822]: ovirt-ha-agent ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine ERROR Engine VM stopped on localhost
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