On Thu, Apr 7, 2022 at 20:06, pasquale.borrelli--- via Users

<users@ovirt.org> wrote:

> Hi,
>
> we have 3 hosts and a self-hosted engine VM (ovirt version 4.4.).
> After rebooting all the hosts, we are unable to start the VM hosted-engine. In particular,
> the output of 'hosted-engine --vm-start' is as follows:
> "The hosted engine configuration has not been retrieved from shared storage yet,
> for more details please check sanlock status."
>
> We checked the sanlock, ovirt-ha-agent and broker status but all are "active
> (running)".
>
> Checking the log files, all share the common error "RuntimeError: Couldn't
> connect to VDSM within 60 second", returned in loop.
> In the vdsm.log we found this error:
> "
> 2022-04-05 16:20:11,786+0200 INFO  (periodic/0) [vdsm.api] START repoStats(domains=())
> from=internal, task_id=8541000f-e7fd-4b59-8ae6-522c87538688 (api:48)
> 2022-04-05 16:20:11,786+0200 INFO  (periodic/0) [vdsm.api] FINISH repoStats return={}
> from=internal, task_id=8541000f-e7fd-4b59-8ae6-522c87538688 (api:54)
> 2022-04-05 16:20:11,789+0200 WARN  (periodic/0) [root] Failed to retrieve Hosted Engine HA
> info, is Hosted Engine setup finished? (api:168)
> "
>
> We tried googling to resolve this issue but, unfortunately, unsuccessfully.
>
> Can someone help us to solve our critical issue?
>
> Bests,
> Pasquale


Is there anyone who can provide any suggestions?
Unfortunately we have several urgencies :(

Best regards,

Pasquale
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