Hi Patrick,

hope you are doing well

We identified the issue and it will be fixed in future version

However, there is two workarounds that you can do in order to fix the issue:

option 1- Change the existing VM's that is failing to default time-zone and try to do the process again

option 2- you can extend the time-zones list and add the time-zone that is missing
in order to do that you need to follow the instructions here and then add this time zone line:
America/Indianapolis=US Eastern Standard Time
then restart the engine


Thanks,
Saif

On Sun, Aug 29, 2021 at 9:02 PM Patrick Hibbs <hibbsncc1701@gmail.com> wrote:
Hello,

Unfortuately, I can't give you the exact information as oVirt doesn't display that information on the VM import window. It should just have been the default timezone or Eastern Standard Time (-5:00).

The VM is on a data storage domain that was detached from the old engine installation and then reattached to the current installation. As per: https://www.ovirt.org/documentation/administration_guide/index.html#Migrating_SD_between_DC_different_env 

Hence it's not an OVA file. I can access the raw storage partition, but I'm not sure how to open it to get to the actual metadata or which one it even is.

Thanks,
Patrick

On Sun, 2021-08-29 at 15:08 +0300, Saif Abu Saleh wrote:
Hi,

Can you please provide what time-zone the VM you are trying to Import has? 

if you are trying to import from the OVA you can get the time-zone by going to the host location where the exported OVA exists,
open it and check what is the value of the <TimeZone> tag


Thanks,
Saif

From: <hibbsncc1701@gmail.com>
Date: Fri, Aug 27, 2021 at 9:27 AM
Subject: [ovirt-users] How to re-import a VM with an invalid timezone?
To: <users@ovirt.org>


I've just finished my upgrade to oVirt 4.4.8.4, but I've got one previously working VM that I cannot reimport. (I did a fresh install instead of restoring an engine backup.) It's a Windows VM, and every attempt I make to import it causes the following error:

    Cannot import VM. Invalid time zone for given OS type.
    Attribute: vm.vmStatic

The interface doesn't give me the option to change the timezone before import. The most that I can get from the logs on either the engine host or SPM host is this:

2021-08-26 17:38:30,793-04 WARN  [org.ovirt.engine.core.bll.exportimport.ImportVmFromConfigurationCommand] (default task-35) [96d9f0ea-99be-477a-b1d1-3781ffbac041] Validation of action 'ImportVmFromConfiguration' failed for user admin@internal-authz. Reasons: VAR__ACTION__IMPORT,VAR__TYPE__VM,ACTION_TYPE_FAILED_INVALID_TIMEZONE,$groups [Ljava.lang.Class;@b263017,$message ACTION_TYPE_FAILED_INVALID_TIMEZONE,$payload [Ljava.lang.Class;@3b789cbf,ACTION_TYPE_FAILED_ATTRIBUTE_PATH,$path vm.vmStatic,$validatedValue org.ovirt.engine.core.common.businessentities.VmStatic@9f994c52

Does anyone know how to get a VM imported in this case?

Thanks.
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