For cleaning these "Tasks" entries (which are actually Jobs in the DB), you will need to use taskcleaner.sh.
The unlock_entity.sh is for removing locks on entities.

Before running the task cleaner, you need to be sure you actually don't have any tasks running in the SPM.

Regarding the snapshot creation on 'apex", can you provide the logs around the time of the operation?



On Mon, Nov 13, 2017 at 8:06 PM, Gianluca Cecchi <gianluca.cecchi@gmail.com> wrote:
On Mon, Nov 13, 2017 at 7:01 PM, Gianluca Cecchi <gianluca.cecchi@gmail.com> wrote:



I'd prefer to avoid direct manage of the rdbms...

As it happened on Friday, after running again the command

PGPASSWORD=... /usr/share/ovirt-engine/setup/dbutils/unlock_entity.sh -t all -u engine

now the gui after some time shows no active task

but the vm still shows as locked and in the event pane I only have the message
Snapshot '13-11-2017-16-30-Danilo' creation for VM 'apex' was initiated by user1@internal-authz.
but no message about its correct completion

This is my disks' subtab situation for the vm, where it seems all ok:

And this the snapshots' subtab where it seems all ok:

But the VM has the lock symbol in side of itself.
Any guidance appreciated, both to solve the problem and to understand if the snapshot is consistent, as a user should to changes to the VM with a chance to have to come back

Gianluca

I have just verified that if I run a new task (in my case has been the removal of the snaptest VM), suddenly I see from 0 to 3 tasks, with the deletion task completing with success, while the 2 stale tasks appearing again in the task pane where they disappeared
see here:


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