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Hi.
After renewing our certificate, our users cannot connect to their virtual machines using the VNC Console (browser) option.
They receive this error message:
Disconnected from Console. Cannot connect to websocket proxy server. Please check your websocket proxy certificate or ask your administrator for help. For further information please refer to the console manual.
Press the 'Connect' button to reconnect the console.
This is what is showing in the logs on the engine server:
sudo service ovirt-websocket-proxy status -l
Redirecting to /bin/systemctl status -l ovirt-websocket-proxy.service
● ovirt-websocket-proxy.service - oVirt Engine websockets proxy
Loaded: loaded (/usr/lib/systemd/system/ovirt-websocket-proxy.service; enabled; vendor preset: disabled)
Active: active (running) since Tue 2021-10-12 15:32:04 CEST; 1 day 3h ago
Main PID: 49597 (ovirt-websocket)
CGroup: /system.slice/ovirt-websocket-proxy.service
└─49597 /usr/bin/python /usr/share/ovirt-engine/services/ovirt-websocket-proxy/ovirt-websocket-proxy.py --systemd=notify start
Oct 13 18:27:51 enginedomain ovirt-websocket[52044]: 2021-10-13 18:27:51,338+0200 ovirt-websocket-proxy: INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:27:51 enginedomain ovirt-websocket-proxy.py[49597]: ovirt-websocket-proxy[52044] INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:31:54 enginedomain ovirt-websocket[53293]: 2021-10-13 18:31:54,516+0200 ovirt-websocket-proxy: INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:31:54 enginedomain ovirt-websocket-proxy.py[49597]: ovirt-websocket-proxy[53293] INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:31:59 enginedomain ovirt-websocket[53300]: 2021-10-13 18:31:59,270+0200 ovirt-websocket-proxy: INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:31:59 enginedomain ovirt-websocket-proxy.py[49597]: ovirt-websocket-proxy[53300] INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:32:00 enginedomain ovirt-websocket[53301]: 2021-10-13 18:32:00,028+0200 ovirt-websocket-proxy: INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:32:00 enginedomain ovirt-websocket-proxy.py[49597]: ovirt-websocket-proxy[53301] INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:34:45 enginedomain ovirt-websocket[53341]: 2021-10-13 18:34:45,099+0200 ovirt-websocket-proxy: INFO msg:887 handler exception: [Errno 13] Permission denied
Oct 13 18:34:45 enginedomain ovirt-websocket-proxy.py[49597]: ovirt-websocket-proxy[53341] INFO msg:887 handler exception: [Errno 13] Permission denied
Any suggestions on how we can fix this issue?
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