Hi,

What version are you using? We had a bug with creating a new template that has been fixed in 4.5.0.8 [1]. It appeared only if there was no other template except for the Blank template. Please try upgrading to that version.

Regards,

Lucia

1: https://github.com/oVirt/ovirt-engine/pull/360


On Wed, Jun 1, 2022 at 6:37 AM <mblecha@flagshipbio.com> wrote:
We have two oVirt environments configured, one for our Lab and one for Production.

In the Lab, we can create templates. Clicking OK results in the New Template dialog disappearing and the VM's disk becomes locked and template creation begins.

In the production environment, we cannot create templates. Clicking OK results in nothing, the dialog box remains. Nothing indicates missing/incorrect information.

Both environments are on hosted engines, and oVirt Engine version 4.5. I have monitored the logs in the production environment and nothing comes up when the OK button is clicked.

I have tested both environments in both Firefox and Chrome, and the behavior is also the same, our lab will progress, but production will simply not budge.
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