The most common problem is the CA of oVirt not trusted in the web browser of the client.
On Sun, Dec 12, 2021 at 0:00, Patrick Hibbs<hibbsncc1701@gmail.com> wrote:Hello,As oVirt unfortuately now requires VNC for the VM consoles,I've been attempting to get VNC mode working on my end user clients.The noVNC browser client works just fine, but for some reasonthe default download to remote-viewer fails on the same hosts.All the end-user gets is a quick flash of the remote-viewer window ontheir screen.Running remote-viewer in debug mode I get this:---log snip---$ remote-viewer -v --debug Downloads/console.vv(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.906: Opening displayto Downloads/console.vv(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.906: Guest (null) hasa vnc displayGuest (null) has a vnc display(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.952: Spice foreignmenu updated(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.952: After openconnection callback fd=-1(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.952: Openingconnection to display at Downloads/console.vvOpening connection to display at Downloads/console.vv(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.953: fullscreendisplay 0: 0(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.953: notebook showstatus 0x560a419d2280(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.032: notebook showstatus 0x560a419d2280(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.032: Insert display 00x560a423fa1e0(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.032: notebook showstatus 0x560a419d2280(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.052: Allocated1024x740(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.052: Child allocate1024x640(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.053: Got VNCcredential request for 1 credential(s)(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.067: Not removingmain window 0 0x560a4195d910(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.067: Disconnected(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.067: closevnc=0x560a419fc220(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.068: notebook showstatus 0x560a419d2280(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.068: Guest (null)display has disconnected, shutting downGuest (null) display has disconnected, shutting down---log snip---It seems to be failing a credential request, but I'm not sure why. Theengine logs only show the VM console ticket being created, but does notshow any connection attempts unless noVNC is used.---log snip---2021-12-11 16:48:23,402-05 INFO[org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-16)[68b90cfe] Running command: SetVmTicketCommand internal: false.Entities affected : ID: bb05ab12-91e5-4ab6-92b1-b911ed78f64f Type:VMAction group CONNECT_TO_VM with role type USER2021-12-11 16:48:23,414-05 INFO[org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand](default task-16) [68b90cfe] START, SetVmTicketVDSCommand(HostName = --REDACTED--, SetVmTicketVDSCommandParameters:{hostId='1fdd841b-477f-4d13-9935-7908924dd5a1', vmId='bb05ab12-91e5-4ab6-92b1-b911ed78f64f',protocol='VNC', ticket='ocziPsEOF4km', validTime='120', userName='--REDACTED--@--REDACTED--', userId='e83ab2b3-c464-49a4-a0ab-4e62e8131304', disconnectAction='LOCK_SCREEN'}), log id: f6dccdd2021-12-11 16:48:23,435-05 INFO[org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand](default task-16) [68b90cfe] FINISH, SetVmTicketVDSCommand, return: ,log id: f6dccdd2021-12-11 16:48:23,461-05 INFO[org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector](default task-16) [68b90cfe] EVENT_ID: VM_SET_TICKET(164), User --REDACTED--@--REDACTED--@--REDACTED-- initiated console session for VMTest#---log snip---What else can I do to troubleshoot this?- Patrick Hibbs_______________________________________________Users mailing list -- users@ovirt.orgTo unsubscribe send an email to users-leave@ovirt.orgPrivacy Statement: https://www.ovirt.org/privacy-policy.htmloVirt Code of Conduct: https://www.ovirt.org/community/about/community-guidelines/