The most common problem is the CA of oVirt not trusted in the web browser of the client.


Best Regards,
Strahil Nikolov

On Sun, Dec 12, 2021 at 0:00, Patrick Hibbs
<hibbsncc1701@gmail.com> wrote:
Hello,

    As oVirt unfortuately now requires VNC for the VM consoles,
I've been attempting to get VNC mode working on my end user clients.

    The noVNC browser client works just fine, but for some reason
the default download to remote-viewer fails on the same hosts.

All the end-user gets is a quick flash of the remote-viewer window on
their screen.

Running remote-viewer in debug mode I get this:

---log snip---

$ remote-viewer -v --debug Downloads/console.vv
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.906: Opening display
to Downloads/console.vv
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.906: Guest (null) has
a vnc display
Guest (null) has a vnc display
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.952: Spice foreign
menu updated
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.952: After open
connection callback fd=-1
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.952: Opening
connection to display at Downloads/console.vv
Opening connection to display at Downloads/console.vv
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.953: fullscreen
display 0: 0
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:35.953: notebook show
status 0x560a419d2280
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.032: notebook show
status 0x560a419d2280
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.032: Insert display 0
0x560a423fa1e0
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.032: notebook show
status 0x560a419d2280
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.052: Allocated
1024x740
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.052: Child allocate
1024x640
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.053: Got VNC
credential request for 1 credential(s)
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.067: Not removing
main window 0 0x560a4195d910
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.067: Disconnected
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.067: close
vnc=0x560a419fc220
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.068: notebook show
status 0x560a419d2280
(remote-viewer:4056): virt-viewer-DEBUG: 16:35:36.068: Guest (null)
display has disconnected, shutting down
Guest (null) display has disconnected, shutting down

---log snip---

It seems to be failing a credential request, but I'm not sure why. The
engine logs only show the VM console ticket being created, but does not
show any connection attempts unless noVNC is used.

---log snip---

2021-12-11 16:48:23,402-05 INFO
[org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-16)
[68b90cfe] Running command: SetVmTicketCommand internal: false.
Entities affected :  ID: bb05ab12-91e5-4ab6-92b1-b911ed78f64f Type:
VMAction group CONNECT_TO_VM with role type USER
2021-12-11 16:48:23,414-05 INFO
[org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand]
(default task-16) [68b90cfe] START, SetVmTicketVDSCommand(HostName = --
REDACTED--, SetVmTicketVDSCommandParameters:{hostId='1fdd841b-477f-
4d13-9935-7908924dd5a1', vmId='bb05ab12-91e5-4ab6-92b1-b911ed78f64f',
protocol='VNC', ticket='ocziPsEOF4km', validTime='120', userName='--
REDACTED--@--REDACTED--', userId='e83ab2b3-c464-49a4-a0ab-
4e62e8131304', disconnectAction='LOCK_SCREEN'}), log id: f6dccdd
2021-12-11 16:48:23,435-05 INFO
[org.ovirt.engine.core.vdsbroker.vdsbroker.SetVmTicketVDSCommand]
(default task-16) [68b90cfe] FINISH, SetVmTicketVDSCommand, return: ,
log id: f6dccdd
2021-12-11 16:48:23,461-05 INFO
[org.ovirt.engine.core.dal.dbbroker.auditloghandling.AuditLogDirector]
(default task-16) [68b90cfe] EVENT_ID: VM_SET_TICKET(164), User --
REDACTED--@--REDACTED--@--REDACTED-- initiated console session for VM
Test
#

---log snip---

What else can I do to troubleshoot this?

- Patrick Hibbs

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