Hi, 

Can you please specify the version of the engine and supply the engine.log and the vdsm.log?

Moreover, can you please specify the steps that you did that led you to this issue?

Thanks,

On Thu, Mar 15, 2018 at 11:05 AM, <spfma.tech@e.mail.fr> wrote:
Hi,
 
I tried to rollback to a snapshot on a VM, but the preview never ended.
 
The task has been running for about 15 hours, with this state :
 
{
    "916b67fb-8808-43d2-850c-1c12650ccc49": {
        "verb": "createVolume",
        "code": 0,
        "state": "finished",
        "tag": "spm",
        "result": {
            "uuid": "d37ca118-820f-46a3-b99b-714018ea8b42"
        },
        "message": "1 jobs completed successfully",
        "id": "916b67fb-8808-43d2-850c-1c12650ccc49"
    }
}
 
I just canceled it : the task list is now empty on the CLI but no change on GUI.
 
So I restared the engine VM, but no success.
 
With "/usr/share/ovirt-engine/setup/dbutils/unlock_entity.sh" I was able to manually unlock the image, but the task is still "finalizing".
 
Is this a bug ?
 
Regards

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--
Regards,
Eyal Shenitzky