Hi,

The ovirt-guest-agent and SSO (Single Sign-On) are no longer supported for specific OS since oVirt 4.4 (RHEL 8+, Ubuntu 18+, ppc64, Windows etc) . The qemu-guest-agent replaced the ovirt-guest-agent.

Since we still need to support old OS hosts where ovirt-guest-agent might be still installed and configured via the admin portal, then we display this warning anyway for the first console connection attempt.. but you can ignore it since it won't prevent from connecting to the console. It is just a warning to let you know that SSO is disabled.

I guess you couldn't connect because another user was already connected to that console and that's why restarting solved the issue.

I'm not sure which OS are installed on other hosts.

If you want to disable this SSO warning, you can disable the guest-agent option via the VM->Console->Use Guest Agent option.

Thanks,

Sharon

On Fri, Feb 10, 2023 at 3:47 PM Kalil de A. Carvalho <kalilac@gmail.com> wrote:

Hello all.
Today I had a problem trying to connect with some VM's using console vnc, through user portal, informing us that other one was connected already, asking if we want to connect anyway, and after we accepted it show us a information that was not possible connect, that has some problem synchronize with de SSO, that is probably error with the guest agent. We tried restarting the agent but had the same result. Just after shutdown and starting again all things worked fine. We looked for any firewall rule, errors between communication and we did not find anything.
Does anyone have this kind of problem? We have other O.S and distribution working fine here, just have this problem with Ubuntu 22.04.

Best regards
--
Atenciosamente,
Kalil de A. Carvalho

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