Please check if you see errors at logs - /var/log/ovirt-engine/engine-manage-domains.log
And let us know what are the errors.
As Itamar asked - what is the directory service you are using? (what parameter is passed to -provider option?)
Since we use kerberos authentication, there are some configurations that should be taken care of (have SRV records for the domain for
both kerberos and ldap -
check -

dig SRV _ldap._tcp.your.domain.com
dig SRV _kerberos._tcp.your.domain.com
dig SRV _kerberos._udp.your.domain.com

You should also have a PTR record to your directory service machine.

You also need to have a time difference between your oVirt engine machine and the directory service machine of no more than +- 5 minutes.


Hope this helps out,
Yair

----- Original Message -----
> From: "Itamar Heim" <iheim@redhat.com>
> To: "Jonathan Horne" <jhorne@skopos.us>
> Cc: users@ovirt.org
> Sent: Wednesday, February 6, 2013 8:27:01 PM
> Subject: Re: [Users] how to add a user
>
> On 06/02/2013 19:03, Jonathan Horne wrote:
> > Im using ovrit 3.1, and I'm trying to add a user to the web
> > console.
> >   But the new button brings up a popup that doesn't have any
> >   buttons on
> > it.  Can I use the engine-manage-domains tool, and if yes what is
> > the
> > syntax?  So far what I have found on google is just getting me
> > authentication errors, so I'm sure I'm doing it wrong.
> >
> > Thanks,
> > jonathan
> >
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> >
>
> which type of domain are you trying to add? what is the command line
> the
> error?
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