On Mon, Mar 20, 2017 at 5:16 PM, Logan Kuhn <support@jac-properties.com> wrote:

That is another odd aspect about this.  The ovirt-engine service is up as is the httpd and ovirt-engine-dwhd services.

Any ideas on how to fix it?

Please start running

  curl --insecure https://<your.vm.address>/ovirt-engine/services/health

from your hosts and from the engine VM itself and check the output

 

Logan

On Mon, Mar 20, 2017 at 11:02 AM, Simone Tiraboschi <stirabos@redhat.com> wrote:

On Mon, Mar 20, 2017 at 4:39 PM, Logan Kuhn <support@jac-properties.com> wrote:

So that sounds like the host isn't able to communicate properly with the HEVM.  The cluster is still in global maintenance, but the HEVM still thinks that it isn't because the database says it isn't in global maintenance.

No, it simply means that that the engine is not able to start and, if the engine doesn't start, nothing else will update the host status in your DB.

 

Logan

On Mon, Mar 20, 2017 at 10:34 AM, Simone Tiraboschi <stirabos@redhat.com> wrote:

On Mon, Mar 20, 2017 at 4:28 PM, Logan Kuhn <support@jac-properties.com> wrote:

Yup, ovirttest1 ran out of disk space on Friday, we recovered it and everything seemed completely normal.

the postgres service is down on the HEVM, but that is because it's on our postgresql cluster, has been for weeks.  I can connect to it's database from within the HEVM using the credentials stored at /etc/ovirt-engine/engine.conf.d/10-setup-database.conf  I can tail the logs on the postgres master and ovirt can and does connect to it.

However, trying from ovirttest1 I cannot connect to the engine database using those same credentails, should I be able to?  It'd make sense to be able to connect to it....

It could depend on how you configured your pg_hba.conf for your DBMS instance.

Only the engine and dwh have to connect to the engine VM, a direct DB connection from the hosts is not required.

 

Logan

On Mon, Mar 20, 2017 at 10:14 AM, Alexander Wels <awels@redhat.com> wrote:

On Monday, March 20, 2017 9:14:51 AM EDT Logan Kuhn wrote:
> Starting at 1:09am on Saturday the Hosted Engine has been rebooting because
> it failed it's liveliness check.  This is due to the webadmin not loading.
> Nothing changed as far as I can tell on the engine since it's last
> successful reboot on Friday afternoon.
>
> The engine, dwhd and httpd are all up and do not seem to be reporting
> anything unusual in their respective logs.  The engine can talk to the
> database as I can login using the credentials in /etc/ovirt-engine/engine.co
> nf.d/10-setup-database.conf and the logs on the postgres server are showing
> activity.
>
> I tried to run engine-setup but it says it's not in global maintenance even
> though the hosted engine hosts agree that it is.  We are on version 4.0.6.3
>
> Server, engine and agent logs are attached
>
> Regards,
> Logan

Looking at our logs, it appears that on Friday one of your hosts ran out of
disk space in its logs or temp directory. At which point connectivity started
to be spotty. I see a bunch of attempts to migrate VMs away from that host
(ovirttest1). All of them fail. That repeats a ton of times, I forwarded to
Saturday where it appears you had a bunch of stale locks which also repeates a
bunch of time until the engine VM gets restarted.

Then I see nothing but restarts of the engine and no apparent errors in the
engine log.

The server log does however reveal this:
2017-03-20 07:04:27,282 ERROR [org.quartz.core.ErrorLogger]
(QuartzOvirtDBScheduler_QuartzSchedulerThread) An error occurred while
scanning for the next triggers to fire.: org.quartz.JobPersistenceException:
Failed to obtain DB connection from data source 'NMEngineDS':
java.sql.SQLException: Could not retrieve datasource via JNDI url 'java:/
ENGINEDataSourceNoJTA' java.sql.SQLException:
javax.resource.ResourceException: IJ000470: You are trying to use a connection
factory that has been shut down: java:/ENGINEDataSourceNoJTA [See nested
exception: java.sql.SQLException: Could not retrieve datasource via JNDI url
'java:/ENGINEDataSourceNoJTA' java.sql.SQLException:
javax.resource.ResourceException: IJ000470: You are trying to use a connection
factory that has been shut down: java:/ENGINEDataSourceNoJTA]
        at
org.quartz.impl.jdbcjobstore.JobStoreCMT.getNonManagedTXConnection(JobStoreCMT.java:
168) [quartz.jar:]
        at
org.quartz.impl.jdbcjobstore.JobStoreSupport.executeInNonManagedTXLock(JobStoreSupport.java:
3807) [quartz.jar:]
        at
org.quartz.impl.jdbcjobstore.JobStoreSupport.acquireNextTriggers(JobStoreSupport.java:
2751) [quartz.jar:]
        at org.quartz.core.QuartzSchedulerThread.run(QuartzSchedulerThread.java:
264) [quartz.jar:]
Caused by: java.sql.SQLException: Could not retrieve datasource via JNDI url
'java:/ENGINEDataSourceNoJTA' java.sql.SQLException:
javax.resource.ResourceException: IJ000470: You are trying to use a connection
factory that has been shut down: java:/ENGINEDataSourceNoJTA
        at
org.quartz.utils.JNDIConnectionProvider.getConnection(JNDIConnectionProvider.java:
163) [quartz.jar:]
        at
org.quartz.utils.DBConnectionManager.getConnection(DBConnectionManager.java:
108) [quartz.jar:]
        at
org.quartz.impl.jdbcjobstore.JobStoreCMT.getNonManagedTXConnection(JobStoreCMT.java:
165) [quartz.jar:]
        ... 3 more

Is your postgresql service running? That is the most likely source of the
engine not coming up.

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