Ovirt Users,

I am running into a strange problem with uploading images through the webUI. When I test the connection on an upload I get “Connection to ovirt-imageio-proxy service has failed. Make sure the service is installed, configured, and ovirt-engine certificate is registered as a valid CA in the browser.” I have conducted this operation on several computers using both chrome and firefox and ensuring the certs were loaded into the browsers.

I went to this page: https://ovirt.org/develop/release-management/features/infra/pki/ to find cert info and checked both the engine and hosts for the certificates and the identity of the certificates – everything seemed to match up.

Next thing I looked at was the ovirt-imageio-proxy service. I checked it and restarted it below is a status output from one of the failed operations:

[root@hpm-engine ~]# systemctl status ovirt-imageio-proxy

● ovirt-imageio-proxy.service - oVirt ImageIO Proxy

   Loaded: loaded (/usr/lib/systemd/system/ovirt-imageio-proxy.service; enabled; vendor preset: disabled)

   Active: active (running) since Thu 2018-05-24 13:25:38 CDT; 1h 13min ago

Main PID: 21239 (ovirt-imageio-p)

    Tasks: 2

   CGroup: /system.slice/ovirt-imageio-proxy.service

           └─21239 /usr/bin/python /usr/bin/ovirt-imageio-proxy

May 24 13:25:38 hpm-engine.server.local systemd[1]: Starting oVirt ImageIO Proxy...

May 24 13:25:38 hpm-engine.server.local systemd[1]: Started oVirt ImageIO Proxy.

May 24 14:38:02 hpm-engine.server.local ovirt-imageio-proxy[21239]: 127.0.0.1 - - [24/May/2018 14:38:02] "PUT /tickets/ HTTP/1.1" 200 0

ovirt-imageio-proxy service seems to check out. So, next step was checking out VDSM process output is below (NOTE: I redacted a bunch of unrelated warnings):

[root@mothership ~]# systemctl status vdsmd -l

● vdsmd.service - Virtual Desktop Server Manager

   Loaded: loaded (/usr/lib/systemd/system/vdsmd.service; enabled; vendor preset: enabled)

   Active: active (running) since Thu 2018-05-24 08:12:40 CDT; 6h ago

Main PID: 3359 (vdsmd)

    Tasks: 58

   CGroup: /system.slice/vdsmd.service

├─3359 /usr/bin/python2 /usr/share/vdsm/vdsmd

           └─6731 /usr/libexec/ioprocess --read-pipe-fd 68 --write-pipe-fd 67 --max-threads 10 --max-queued-requests 10

So VDSM doesn’t seem to be the issue. I changed a few settings here and there but mostly forget what I did (I changed it all back to defult)

Some background information – I am using /etc/hosts for all the FQDN components – which seems to be working well.  I checked the times to be sure the time matched up (I know this important for some security related issues.)

In a somewhat funny note I disabled SSL on VDSM in one attempt at the issue and now know why you should not do that when engine is using SSL.

Any help is appreciated. I am learning a lot and really thank everyone who develops Ovirt – it’s awesome.

Peter Harman – Systems and Safety Cordinator  | Homeyer Precision Manufacturing

16051 State Hwy 47, Marthasville, MO 63357| E pharman@homeyertool.com | P 636.433.2244 | F 636.433.5257