We are running oVirt Version 3.5.0.1-1.el6.

I have a VM on one of my hosts that appears to be stuck. The VM shows running, however I am unable to successfully shutdown, powerdown, or otherwise change the status of the VM.

It is not pinging. The guest OS is Ubuntu 14.04 and the ovirt agent is installed.

I have attempted to stop the vm from the ovirt-shell as well and get the following errors for each command:

[oVirt shell (connected)]# action vm connect-turbo-stage-03 stop

============================================================== ERROR ===========================================================

  status: 400

  reason: Bad Request

  detail: Unexpected exception

  ================================================================================================================================

[oVirt shell (connected)]# remove vm connect-turbo-stage-03

============================================================== ERROR ===========================================================

  status: 409

  reason: Conflict

  detail: Cannot remove VM. VM is running.

  ================================================================================================================================

[oVirt shell (connected)]# action vm connect-turbo-stage-03 detach


============================================================== ERROR ===========================================================

  status: 400

  reason: Bad Request

  detail: User is not authorized to perform this action.

  ================================================================================================================================


​Thank you in advance for your assistance.​



***
Mark Steele
CIO / VP Technical Operations | TelVue Corporation
TelVue - We Share Your Vision
800.885.8886 x128 | msteele@telvue.com | http://www.telvue.com