hello

Ovirt engine: 4.4.10.6-1.el8

Host: ovirt-node-ng-4.4.10.2-0.20220303.0 (4.18.0-365.el8.x86_64)

can't connect to VM via VNC console in WebUI, an error message appears: Setting VM ticket failed

error in the engine.log:

2022-05-19 06:57:58,282-04 ERROR [org.ovirt.engine.core.bll.SetVmTicketCommand] (default task-3) [13cf96a] Command 'org.ovirt.engine.core.bll.SetVmTicketCommand' failed: EngineException: org.ovirt.engine.core.vdsbroker.vdsbroker.VDSErrorException: VDSGenericException: VDSErrorException: Failed to SetVmTicketVDS, error = General Exception: ('unsupported configuration: VNC password is 12 characters long, only 8 permitted',), code = 100 (Failed with error GeneralException and code 100)

any ideas how to fix it ?

thanks!