[Users] Project personas
After an interesting presentation by Dave Neary today we started thinking about the persona[*] of the ovirt project users We focused on the users of the new coming feature of UI plugins. And this was our vision of an active user: Name: Dan Age: 25 Job position: an integrator at a medium sized service company Technical level: computer savvy person with interest in gadgets and innovations. Has about two years of java coding experience, but coding may not be his main focus at work. Reason for using the UI Plugins feature: After getting requests from his costumers for simple log monitoring feature, the integration team leader have decided that implementing this as a Plugin for ovirt would offer a more centralised solution and has assigned dan to start getting familiar with it and give him a time estimation for completion. By creating a more accurate persona(s) of the user base we could more easily understand the needs of the users and steer the project in more productive and helpful ways for the people that really need it. It would be very interesting to see what others think this "person" is like and what does he need. so who do you feel is the likely user? In hopes of making ovirt better and more relevant to its users, Noam. :) [*] For those who don't know what a persona is: It's a fictional "person" that represents the users/costumers/"people of interest" of a product. by giving this "person" a name, age, education level and other traits its easier to relate and vision "his" needs ***** In the future the question we ask ourselves will change from "what do I want?" to "what do I want to want?" And if this does not scare you, you haven't thought about it hard enough. *****
----- Original Message -----
From: "Noam Slomianko" <nslomian@redhat.com> To: users@ovirt.org Sent: Wednesday, February 20, 2013 6:00:15 PM Subject: [Users] Project personas
After an interesting presentation by Dave Neary today we started thinking about the persona[*] of the ovirt project users We focused on the users of the new coming feature of UI plugins. And this was our vision of an active user:
Name: Dan Age: 25 Job position: an integrator at a medium sized service company Technical level: computer savvy person with interest in gadgets and innovations. Has about two years of java coding experience, but coding may not be his main focus at work. Reason for using the UI Plugins feature: After getting requests from his costumers for simple log monitoring feature, the integration team leader have decided that implementing this as a Plugin for ovirt would offer a more centralised solution and has assigned dan to start getting familiar with it and give him a time estimation for completion.
By creating a more accurate persona(s) of the user base we could more easily understand the needs of the users and steer the project in more productive and helpful ways for the people that really need it. It would be very interesting to see what others think this "person" is like and what does he need. so who do you feel is the likely user?
In hopes of making ovirt better and more relevant to its users, Noam. :)
[*] For those who don't know what a persona is: It's a fictional "person" that represents the users/costumers/"people of interest" of a product. by giving this "person" a name, age, education level and other traits its easier to relate and vision "his" needs
Thanks Noam, I'd love to see others share their thoughts / similar work on $SUBJECT. So with additional inputs to help us improve the focus. Doron
Thanks Noam! On 02/21/2013 01:52 PM, Doron Fediuck wrote:
After an interesting presentation by Dave Neary today we started thinking about the persona[*] of the ovirt project users We focused on the users of the new coming feature of UI plugins. And this was our vision of an active user:
Name: Dan Age: 25 Job position: an integrator at a medium sized service company Technical level: computer savvy person with interest in gadgets and innovations. Has about two years of java coding experience, but coding may not be his main focus at work. Reason for using the UI Plugins feature: After getting requests from his costumers for simple log monitoring feature, the integration team leader have decided that implementing this as a Plugin for ovirt would offer a more centralised solution and has assigned dan to start getting familiar with it and give him a time estimation for completion.
Interesting that this came the same week as the Nagios plug-in was announced on the list ;-) My follow-on questions: what does Dan need from the oVirt project? Tutorials and documentation on writing a plug-in, I imagine, perhaps a plug-in template or example he can read, understand and modify to fit his needs. Does he need/want a way to distribute, promote, update, and manage his plug-in through oVirt.org? Perhaps he'd like users to be able to tell him whether they like it, ask him questions?
By creating a more accurate persona(s) of the user base we could more easily understand the needs of the users and steer the project in more productive and helpful ways for the people that really need it. It would be very interesting to see what others think this "person" is like and what does he need. so who do you feel is the likely user?
I think that we definitely have a number of types of UI plug-in developer - perhaps another one might be a start-up who wants to promote their product by integrating into oVirt? Or perhaps someone like NetApp or HP, a partner working ot integrate their hardware solutions? It would be really interesting if someone had thought about and put together user profiles or personas for people like that ;-) (for those watching at home, I split our group into smaller groups, and indeed there were two groups who came up with profiles like those above). Thanks also Doron for the vote of confidence! Regards, Dave. -- Dave Neary - Community Action and Impact Open Source and Standards, Red Hat - http://community.redhat.com Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13
Thanks Noam for sharing this persona! Here are some of my thoughts: * Dan might be familiar with basic web technologies (HTML), but not necessarily with JavaScript language * Dan would like to write a prototype UI plugin as fast as possible
Tutorials and documentation on writing a plug-in, I imagine, perhaps a plug-in template or example he can read, understand and modify to fit his needs.
Yes, a tutorial or walk-through in addition to technical documentation/reference. The plugin template is even better, e.g. "showcase" plugin that demonstrates different features on a fictional (sample) plugin. Maybe even some tutorials on YouTube.
Does he need/want a way to distribute, promote, update, and manage his plug-in through oVirt.org? Perhaps he'd like users to be able to tell him whether they like it, ask him questions?
This is interesting, so far we only have dedicated repository for sample UI plugins. This reminds me of some "plugin marketplace" :) One way to promote and discuss specific plugins would be via oVirt wiki, where each plugin would have a dedicated page maintained by the plugin author. If we take this further, we could establish another dedicated repository for "real-world" plugins, in addition to having repository for "sample" plugins. All of the above are just ideas.. Regards, Vojtech ----- Original Message ----- From: "Dave Neary" <dneary@redhat.com> To: "Doron Fediuck" <dfediuck@redhat.com> Cc: "Ohad Levy" <olevy@redhat.com>, users@ovirt.org, "Sean Cohen" <scohen@redhat.com> Sent: Thursday, February 21, 2013 10:52:01 PM Subject: Re: [Users] Project personas Thanks Noam! On 02/21/2013 01:52 PM, Doron Fediuck wrote:
After an interesting presentation by Dave Neary today we started thinking about the persona[*] of the ovirt project users We focused on the users of the new coming feature of UI plugins. And this was our vision of an active user:
Name: Dan Age: 25 Job position: an integrator at a medium sized service company Technical level: computer savvy person with interest in gadgets and innovations. Has about two years of java coding experience, but coding may not be his main focus at work. Reason for using the UI Plugins feature: After getting requests from his costumers for simple log monitoring feature, the integration team leader have decided that implementing this as a Plugin for ovirt would offer a more centralised solution and has assigned dan to start getting familiar with it and give him a time estimation for completion.
Interesting that this came the same week as the Nagios plug-in was announced on the list ;-) My follow-on questions: what does Dan need from the oVirt project? Tutorials and documentation on writing a plug-in, I imagine, perhaps a plug-in template or example he can read, understand and modify to fit his needs. Does he need/want a way to distribute, promote, update, and manage his plug-in through oVirt.org? Perhaps he'd like users to be able to tell him whether they like it, ask him questions?
By creating a more accurate persona(s) of the user base we could more easily understand the needs of the users and steer the project in more productive and helpful ways for the people that really need it. It would be very interesting to see what others think this "person" is like and what does he need. so who do you feel is the likely user?
I think that we definitely have a number of types of UI plug-in developer - perhaps another one might be a start-up who wants to promote their product by integrating into oVirt? Or perhaps someone like NetApp or HP, a partner working ot integrate their hardware solutions? It would be really interesting if someone had thought about and put together user profiles or personas for people like that ;-) (for those watching at home, I split our group into smaller groups, and indeed there were two groups who came up with profiles like those above). Thanks also Doron for the vote of confidence! Regards, Dave. -- Dave Neary - Community Action and Impact Open Source and Standards, Red Hat - http://community.redhat.com Ph: +33 9 50 71 55 62 / Cell: +33 6 77 01 92 13 _______________________________________________ Users mailing list Users@ovirt.org http://lists.ovirt.org/mailman/listinfo/users
participants (4)
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Dave Neary -
Doron Fediuck -
Noam Slomianko -
Vojtech Szocs