Can we agree on adding reference to version in help request email?
Hi, I was looking in the past 2 weeks email landing on this mailing list and a common thing I notice is that it's hard to understand which version of the involved software they're referring too. Can we agree on adding at the top of the message a couple of line like output of yum -q list installed centos-release ovirt-release\* ovirt-engine redhat-release vdsm glusterfs centos-release.x86_64 7-7.1908.0.el7.centos glusterfs.x86_64 6.8-1.el7 ovirt-engine.noarch 4.3.9.4-1.el7 ovirt-release43.noarch 4.3.9-1.el7 It will help understanding if the help request is something that may be already known, a regression, and so on. -- Sandro Bonazzola MANAGER, SOFTWARE ENGINEERING, EMEA R&D RHV Red Hat EMEA <https://www.redhat.com/> sbonazzo@redhat.com <https://www.redhat.com/>* <https://www.redhat.com/en/summit?sc_cid=7013a000002D2QxAAK>* *Red Hat respects your work life balance. Therefore there is no need to answer this email out of your office hours.*
On Wed, Apr 29, 2020 at 4:01 PM Sandro Bonazzola <sbonazzo@redhat.com> wrote:
Hi, I was looking in the past 2 weeks email landing on this mailing list and a common thing I notice is that it's hard to understand which version of the involved software they're referring too. Can we agree on adding at the top of the message a couple of line like output of
yum -q list installed centos-release ovirt-release\* ovirt-engine redhat-release vdsm glusterfs
centos-release.x86_64 7-7.1908.0.el7.centos glusterfs.x86_64 6.8-1.el7 ovirt-engine.noarch 4.3.9.4-1.el7 ovirt-release43.noarch 4.3.9-1.el7
It will help understanding if the help request is something that may be already known, a regression, and so on.
--
Sandro Bonazzola
I completely agree with you, Sandro. Gianluca
On April 29, 2020 7:27:35 PM GMT+03:00, Gianluca Cecchi <gianluca.cecchi@gmail.com> wrote:
On Wed, Apr 29, 2020 at 4:01 PM Sandro Bonazzola <sbonazzo@redhat.com> wrote:
Hi, I was looking in the past 2 weeks email landing on this mailing list and a common thing I notice is that it's hard to understand which version of the involved software they're referring too. Can we agree on adding at the top of the message a couple of line like output of
yum -q list installed centos-release ovirt-release\* ovirt-engine redhat-release vdsm glusterfs
centos-release.x86_64 7-7.1908.0.el7.centos glusterfs.x86_64 6.8-1.el7 ovirt-engine.noarch 4.3.9.4-1.el7 ovirt-release43.noarch 4.3.9-1.el7
It will help understanding if the help request is something that may be already known, a regression, and so on.
--
Sandro Bonazzola
I completely agree with you, Sandro.
Gianluca
Hi Sandro, I think it is reasonable. Best Regards, Strahil Nikolov
participants (3)
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Gianluca Cecchi -
Sandro Bonazzola -
Strahil Nikolov