[ovirt-users] Management Engine Down

Clint Boggio cboggio at inlinenetworks.com
Tue Aug 2 05:57:56 EDT 2016 

Thank you both for your help in this matter.

I did alleviate 95% of the problem by removing the old ldap authentication method, and successfully upgrading the engine to 4.0. Upon completion the engine did start and all is well.

AD authentication is currently broken due to my own ignorance as to which option to choose when running the new tool. This is not a huge problem and I will work through it. I may need some hand holding regarding the aaa setup, but I'll ask after I've read the documentation and failed to complete the task.

Thank you again for your willingness to help.

> On Aug 2, 2016, at 4:23 AM, Ondra Machacek <omachace at redhat.com> wrote:
> 
> 
> 
>> On 08/02/2016 09:40 AM, Martin Perina wrote:
>> Hi,
>> 
>> could you please share us logs from /var/log/ovirt-engine and also you
>> aaa-ldap profile configuration?
>> 
>> Thanks
>> 
>> Martin Perina
>> 
>> 
>> On Mon, Aug 1, 2016 at 9:24 PM, Clint Boggio <cboggio at inlinenetworks.com
>> <mailto:cboggio at inlinenetworks.com>> wrote:
>> 
>>    Stand Alone Engine Version 3.6.X
>>    CentOS 7
>> 
>>    I was preparing to upgrade from OME 3.6.2 to 4.0, when I followed
>>    the systems instructions to "migrate" to ovirt-engine-aaa-ldap
>>    authentication from the current authentication method. The
>>    management engine did fail to restart after the process with the
>>    following excerpt from "journalctl -xe" Any help or advice would be
>>    most appreciated.
>> 
>>    -- Subject: Unit ovirt-engine.service has begun shutting down
>>    -- Defined-By: systemd
>>    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
>>    --
>>    -- Unit ovirt-engine.service has begun shutting down.
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: Starting oVirt Engine...
>>    -- Subject: Unit ovirt-engine.service has begun start-up
>>    -- Defined-By: systemd
>>    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
>>    --
>>    -- Unit ovirt-engine.service has begun starting up.
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    ovirt-engine.py[20656]: 2016-08-01 14:11:11,621 ovirt-engine: ERROR
>>    run:532 Error: cannot find 'getstring'
> 
> According to this ^ error, it looks like your setup wasn't migrated properly. It can't find method
> 'getstring', which is not used anymore in 4.0, as we use jinja instead of cheetach now,
> so also assure you have correctly migrated '/usr/share/ovirt-engine/services/ovirt-engine/ovirt-engine.xml.in'
> 
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: ovirt-engine.service: main process exited, code=exited,
>>    status=1/FAILURE
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: Failed to start oVirt Engine.
>>    -- Subject: Unit ovirt-engine.service has failed
>>    -- Defined-By: systemd
>>    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
>>    --
>>    -- Unit ovirt-engine.service has failed.
>>    --
>>    -- The result is failed.
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: Unit ovirt-engine.service entered failed state.
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: ovirt-engine.service failed.
>>    Aug 01 14:11:11 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    polkitd[8919]: Unregistered Authentication Agent for
>>    unix-process:20622:1107662074 (system bus name :1.6616, object pat
>>    Aug 01 14:13:07 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    sshd[20725]: Connection closed by 127.0.0.1 [preauth]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtpd[20767]: connect from localhost[127.0.0.1]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtpd[20767]: 0E147449: client=localhost[127.0.0.1]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/cleanup[20770]: 0E147449:
>>    message-id=<1441844851.3302.1470078923013.JavaMail.ovirt at oVirtMGMT.ana-lab.com
>>    <mailto:1441844851.3302.1470078923013.JavaMail.ovirt at oVirtMGMT.ana-lab.com>>
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/qmgr[30740]: 0E147449: from=<admin at ana-lab.com
>>    <mailto:admin at ana-lab.com>>, size=636, nrcpt=1 (queue active)
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtpd[20767]: disconnect from localhost[127.0.0.1]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtpd[20767]: connect from localhost[127.0.0.1]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtpd[20767]: 10116BED4C: client=localhost[127.0.0.1]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/cleanup[20770]: 10116BED4C:
>>    message-id=<1543794816.3303.1470078923063.JavaMail.ovirt at oVirtMGMT.ana-lab.com
>>    <mailto:1543794816.3303.1470078923063.JavaMail.ovirt at oVirtMGMT.ana-lab.com>>
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/qmgr[30740]: 10116BED4C: from=<admin at ana-lab.com
>>    <mailto:admin at ana-lab.com>>, size=654, nrcpt=1 (queue active)
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtpd[20767]: disconnect from localhost[127.0.0.1]
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtp[20771]: 0E147449: to=<bpeery at ana-lab.com
>>    <mailto:bpeery at ana-lab.com>>, relay=zimbra.ana-lab.com
>>    <http://zimbra.ana-lab.com>[63.98.234.179
>>    <tel:%5B63.98.234.179>]:25, delay=0.52, delays=
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/qmgr[30740]: 0E147449: removed
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/smtp[20772]: 10116BED4C: to=<cboggio at inlinenetworks.com
>>    <mailto:cboggio at inlinenetworks.com>>,
>>    relay=inlinenetworks.com.1.0001.arsmtp.com
>>    <http://inlinenetworks.com.1.0001.arsmtp.com>[8.31.233.7
>>    Aug 01 14:15:23 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    postfix/qmgr[30740]: 10116BED4C: removed
>>    Aug 01 14:16:33 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    polkitd[8919]: Registered Authentication Agent for
>>    unix-process:20798:1107694537 (system bus name :1.6617 [/usr/bin/pkt
>>    Aug 01 14:16:33 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: Starting oVirt Engine...
>>    -- Subject: Unit ovirt-engine.service has begun start-up
>>    -- Defined-By: systemd
>>    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
>>    --
>>    -- Unit ovirt-engine.service has begun starting up.
>>    Aug 01 14:16:34 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    ovirt-engine.py[20803]: 2016-08-01 14:16:34,146 ovirt-engine: ERROR
>>    run:532 Error: cannot find 'getstring'
>>    Aug 01 14:16:34 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: ovirt-engine.service: main process exited, code=exited,
>>    status=1/FAILURE
>>    Aug 01 14:16:34 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: Failed to start oVirt Engine.
>>    -- Subject: Unit ovirt-engine.service has failed
>>    -- Defined-By: systemd
>>    -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
>>    --
>>    -- Unit ovirt-engine.service has failed.
>>    --
>>    -- The result is failed.
>>    Aug 01 14:16:34 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: Unit ovirt-engine.service entered failed state.
>>    Aug 01 14:16:34 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    systemd[1]: ovirt-engine.service failed.
>>    Aug 01 14:16:34 oVirtMGMT.ana-lab.com <http://oVirtMGMT.ana-lab.com>
>>    polkitd[8919]: Unregistered Authentication Agent for
>>    unix-process:20798:1107694537 (system bus name :1.6617, object pat
>>    [root at oVirtMGMT yum.repos.d]#
>>    _______________________________________________
>>    Users mailing list
>>    Users at ovirt.org <mailto:Users at ovirt.org>
>>    http://lists.ovirt.org/mailman/listinfo/users
>> 
>>

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