[ovirt-users] web-ui issues

[Alexander Wels]

On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:
> Hi Oved,
> 
>   I've upload the logs here
> <https://www.sendtransfer.com/download.php?id=bd24f303b23c2cd393676f0da5c323
> d8&email=10263>
> On 4 December 2016 at 12:25, Oved Ourfali <oourfali at redhat.com> wrote:
> > Please attach complete logs.
> > Engine, server and ui logs.
> > 
> > Thanks,
> > Oved
> > 
> > On Dec 4, 2016 13:45, "Maton, Brett" <matonb at ltresources.co.uk> wrote:
> >> Since I upgraded to 4.0.6-3 I've been having problems with the UI
> >> 
> >> When I login the dash board presents a bunch of Operation Canceled
> >> dialogs,
> >> 
> >> 
> >> ! Operation canceled
> >> 
> >> Error while executing query: null
> >> 
> >> 
> >> 
> >> ! Operation canceled
> >> 
> >> Error while executing action: A Request to the Server failed:
> >> java.lang.reflect.InvocationTargetException
> >> 
> >> 
> >> The only error I see in engine.log is
> >> 
> >> 2016-12-04 11:34:07,945 INFO  [org.ovirt.engine.docs.utils.s
> >> ervlet.ContextSensitiveHelpMappingServlet] (default task-1) []
> >> Context-sensitive help is not installed. Manual directory doesn't exist:
> >> /usr/share/ovirt-engine/manual
> >> 
> >> Eventually after closing the error dialogs the dash board is displayed.
> >> 
> >> Most of the UI tabs then work normally, however 'Virtual Machines' tab
> >> doesn't display any information, just the progress 'dots' on the first
> >> line, it then cycles through the null query error dialogs.
> >> 
> >> This error also appeared in the log while I was writing this:
> >> 
> >> 2016-12-04 11:40:09,276 INFO 
> >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
> >> (DefaultQuartzScheduler5) [7b442cfe] Backup check started.
> >> 2016-12-04 11:40:09,278 INFO 
> >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
> >> (DefaultQuartzScheduler5) [7b442cfe] Backup check completed.
> >> 2016-12-04 11:40:09,772 INFO 
> >> [org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater]
> >> (DefaultQuartzScheduler3) [2701e060] Attempting to update VMs/Templates
> >> Ovf. 2016-12-04 11:40:09,774 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Before acquiring and wait lock
> >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-0000000001e5=<OVF_U
> >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
> >> 2016-12-04 11:40:09,774 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to object
> >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-0000000001e5=<OVF_U
> >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
> >> 2016-12-04 11:40:09,775 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Running command:
> >> ProcessOvfUpdateForStoragePoolCommand internal: true. Entities affected
> >> 
> >> :  ID: 57fc8739-0039-00c7-0322-0000000001e5 Type: StoragePool
> >> 
> >> 2016-12-04 11:40:09,781 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Attempting to update VM OVFs in Data
> >> Center 'Default'
> >> 2016-12-04 11:40:09,788 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Successfully updated VM OVFs in Data
> >> Center 'Default'
> >> 2016-12-04 11:40:09,789 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Attempting to update template OVFs
> >> in
> >> Data Center 'Default'
> >> 2016-12-04 11:40:09,790 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Successfully updated templates OVFs
> >> in
> >> Data Center 'Default'
> >> 2016-12-04 11:40:09,790 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Attempting to remove unneeded
> >> template/vm OVFs in Data Center 'Default'
> >> 2016-12-04 11:40:09,793 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Successfully removed unneeded
> >> template/vm OVFs in Data Center 'Default'
> >> 2016-12-04 11:40:09,793 INFO  [org.ovirt.engine.core.bll.sto
> >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> >> (DefaultQuartzScheduler3) [5358e209] Lock freed to object
> >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-0000000001e5=<OVF_U
> >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
> >> 
> >> 
> >> 
> >> If I restart the ovirt-engine process, the UI works for a while before
> >> the Operation Canceled dialogs start appearing again.
> >> 
> >> Any suggestions ?
> >> 

Looking at your logs, the UI permutation running in your browser doesn't match 
any on the server. Simply reloading your browser should fix the problem. I do 
see a bunch of exceptions in your UI log, but unfortunately no symbolMaps are 
installed. We can work on installing those if simply reloading doesn't solve 
your problem.

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