[ovirt-users] web-ui issues

Mon Dec 5 17:41:59 UTC 2016

Logs are here
<https://www.sendtransfer.com/download.php?id=7a4ccbeab673dfda8aa0c38676063b7a&email=11138>

On 5 December 2016 at 16:57, Alexander Wels <awels at redhat.com> wrote:

> On Monday, December 5, 2016 4:55:19 PM EST Maton, Brett wrote:
> > Hi,
> >
> >   I tried restarting the browser and clearing the cache but I still have
> > the same problem.
> >   Symbol maps it is then....
> >
>
> To install the symbol maps do the following on the ENGINE:
>
> 1. yum install ovirt-engine-webadmin-portal-debuginfo
> 2. restart engine
> 3. Reproduce the problem.
> 4. Send me the UI.log from the engine machine.
>
> > On 5 December 2016 at 16:00, Alexander Wels <awels at redhat.com> wrote:
> > > On Sunday, December 4, 2016 5:57:50 PM EST Maton, Brett wrote:
> > > > Hi Oved,
> > > >
> > > >   I've upload the logs here
> > > >
> > > > <https://www.sendtransfer.com/download.php?id=
> > >
> > > bd24f303b23c2cd393676f0da5c323
> > >
> > > > d8&email=10263>
> > > >
> > > > On 4 December 2016 at 12:25, Oved Ourfali <oourfali at redhat.com>
> wrote:
> > > > > Please attach complete logs.
> > > > > Engine, server and ui logs.
> > > > >
> > > > > Thanks,
> > > > > Oved
> > > > >
> > > > > On Dec 4, 2016 13:45, "Maton, Brett" <matonb at ltresources.co.uk>
> wrote:
> > > > >> Since I upgraded to 4.0.6-3 I've been having problems with the UI
> > > > >>
> > > > >> When I login the dash board presents a bunch of Operation Canceled
> > > > >> dialogs,
> > > > >>
> > > > >>
> > > > >> ! Operation canceled
> > > > >>
> > > > >> Error while executing query: null
> > > > >>
> > > > >>
> > > > >>
> > > > >> ! Operation canceled
> > > > >>
> > > > >> Error while executing action: A Request to the Server failed:
> > > > >> java.lang.reflect.InvocationTargetException
> > > > >>
> > > > >>
> > > > >> The only error I see in engine.log is
> > > > >>
> > > > >> 2016-12-04 11:34:07,945 INFO  [org.ovirt.engine.docs.utils.s
> > > > >> ervlet.ContextSensitiveHelpMappingServlet] (default task-1) []
> > > > >> Context-sensitive help is not installed. Manual directory doesn't
> > >
> > > exist:
> > > > >> /usr/share/ovirt-engine/manual
> > > > >>
> > > > >> Eventually after closing the error dialogs the dash board is
> > >
> > > displayed.
> > >
> > > > >> Most of the UI tabs then work normally, however 'Virtual Machines'
> > > > >> tab
> > > > >> doesn't display any information, just the progress 'dots' on the
> > > > >> first
> > > > >> line, it then cycles through the null query error dialogs.
> > > > >>
> > > > >> This error also appeared in the log while I was writing this:
> > > > >>
> > > > >> 2016-12-04 11:40:09,276 INFO
> > > > >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
> > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check started.
> > > > >> 2016-12-04 11:40:09,278 INFO
> > > > >> [org.ovirt.engine.core.bll.EngineBackupAwarenessManager]
> > > > >> (DefaultQuartzScheduler5) [7b442cfe] Backup check completed.
> > > > >> 2016-12-04 11:40:09,772 INFO
> > > > >> [org.ovirt.engine.core.bll.storage.ovfstore.OvfDataUpdater]
> > > > >> (DefaultQuartzScheduler3) [2701e060] Attempting to update
> > >
> > > VMs/Templates
> > >
> > > > >> Ovf. 2016-12-04 11:40:09,774 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Before acquiring and wait
> lock
> > > > >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
> > >
> > > 0000000001e5=<OVF_U
> > >
> > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
> > > > >> 2016-12-04 11:40:09,774 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Lock-wait acquired to object
> > > > >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
> > >
> > > 0000000001e5=<OVF_U
> > >
> > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
> > > > >> 2016-12-04 11:40:09,775 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Running command:
> > > > >> ProcessOvfUpdateForStoragePoolCommand internal: true. Entities
> > >
> > > affected
> > >
> > > > >> :  ID: 57fc8739-0039-00c7-0322-0000000001e5 Type: StoragePool
> > > > >>
> > > > >> 2016-12-04 11:40:09,781 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update VM OVFs
> in
> > >
> > > Data
> > >
> > > > >> Center 'Default'
> > > > >> 2016-12-04 11:40:09,788 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated VM OVFs
> in
> > >
> > > Data
> > >
> > > > >> Center 'Default'
> > > > >> 2016-12-04 11:40:09,789 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to update template
> > >
> > > OVFs
> > >
> > > > >> in
> > > > >> Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,790 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully updated
> templates
> > >
> > > OVFs
> > >
> > > > >> in
> > > > >> Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,790 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Attempting to remove unneeded
> > > > >> template/vm OVFs in Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,793 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Successfully removed unneeded
> > > > >> template/vm OVFs in Data Center 'Default'
> > > > >> 2016-12-04 11:40:09,793 INFO  [org.ovirt.engine.core.bll.sto
> > > > >> rage.ovfstore.ProcessOvfUpdateForStoragePoolCommand]
> > > > >> (DefaultQuartzScheduler3) [5358e209] Lock freed to object
> > > > >> 'EngineLock:{exclusiveLocks='[57fc8739-0039-00c7-0322-
> > >
> > > 0000000001e5=<OVF_U
> > >
> > > > >> PDATE, ACTION_TYPE_FAILED_OBJECT_LOCKED>]', sharedLocks='null'}'
> > > > >>
> > > > >>
> > > > >>
> > > > >> If I restart the ovirt-engine process, the UI works for a while
> > > > >> before
> > > > >> the Operation Canceled dialogs start appearing again.
> > > > >>
> > > > >> Any suggestions ?
> > >
> > > Looking at your logs, the UI permutation running in your browser
> doesn't
> > > match
> > > any on the server. Simply reloading your browser should fix the
> problem. I
> > > do
> > > see a bunch of exceptions in your UI log, but unfortunately no
> symbolMaps
> > > are
> > > installed. We can work on installing those if simply reloading doesn't
> > > solve
> > > your problem.
> > >
> > > > >> _______________________________________________
> > > > >> Users mailing list
> > > > >> Users at ovirt.org
> > > > >> http://lists.ovirt.org/mailman/listinfo/users
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ovirt.org/pipermail/users/attachments/20161205/c71eac93/attachment-0001.html>