[ovirt-users] Failed to read hardware information

[Charles Kozler]

Possibly stupid question but are you doing this on a base empty centos/rhel
7?

On Oct 9, 2016 9:48 PM, "David Pinkerton" <dpinkert at redhat.com> wrote:

>
> I've spent the weekend trying to get to the bottom of this issue.
>
> Adding a Host fails:
>
> From RHVM
>
>
> VDSM rhv1 command failed: Connection reset by peer
> Could not get hardware information for host rhv1
> VDSM rhv1 command failed: Failed to read hardware information
> Host rhv1 installed
> Network changes were saved on host rhv1
> Installing Host rhv1. Stage: Termination.
> Installing Host rhv1. Retrieving installation logs to:
> '/var/log/ovirt-engine/host-deploy/ovirt-host-deploy-
> 20161010115606-192.168.21.71-24d39274.log'.
> Installing Host rhv1. Stage: Pre-termination.
> Installing Host rhv1. Starting ovirt-vmconsole-host-sshd.
> Installing Host rhv1. Starting vdsm.
> Installing Host rhv1. Stopping libvirtd.
> Installing Host rhv1. Stage: Closing up.
> Installing Host rhv1. Setting kernel arguments.
> Installing Host rhv1. Stage: Transaction commit.
> Installing Host rhv1. Enrolling serial console certificate.
> Installing Host rhv1. Enrolling certificate.
> Installing Host rhv1. Stage: Misc configuration.
>
>
>
> This was in the /var/log/vdsm/vdsm.log on the host trying to be added:
>
> jsonrpc.Executor/2::ERROR::2016-10-10 11:57:10,276::API::1340::vds::(getHardwareInfo)
> failed to retrieve hardware info
> Traceback (most recent call last):
>   File "/usr/share/vdsm/API.py", line 1337, in getHardwareInfo
>     hw = supervdsm.getProxy().getHardwareInfo()
>   File "/usr/lib/python2.7/site-packages/vdsm/supervdsm.py", line 53, in
> __call__
>     return callMethod()
>   File "/usr/lib/python2.7/site-packages/vdsm/supervdsm.py", line 51, in
> <lambda>
>     **kwargs)
>   File "<string>", line 2, in getHardwareInfo
>   File "/usr/lib64/python2.7/multiprocessing/managers.py", line 759, in
> _callmethod
>     kind, result = conn.recv()
> EOFError
>
>
> and then VDSM fails to start.
>
>
>
> Looking at the source code...
>
> def getHardwareInfoStructure():
>     dmiInfo = getAllDmidecodeInfo()
>     sysStruct = {}
>     for k1, k2 in (('system', 'Manufacturer'),
>                    ('system', 'Product Name'),
>                    ('system', 'Version'),
>                    ('system', 'Serial Number'),
>                    ('system', 'UUID'),
>                    ('system', 'Family')):
>         val = dmiInfo.get(k1, {}).get(k2, None)
>         if val not in [None, 'Not Specified']:
>             sysStruct[(k1 + k2).replace(' ', '')] = val
>
> return sysStruct
>
>
>
> Running dmidecode from command line I get..
>
> System Information
>         Manufacturer: Supermicro
>         Product Name: H8DM8-2
>         Version: 1234567890
>         Serial Number: 1234567890
>         UUID: 00020003-0004-0005-0006-000700080009
>         Wake-up Type: Power Switch
>         SKU Number: To Be Filled By O.E.M.
>         Family: To Be Filled By O.E.M.
>
>
> Q: Is the string in Family the source of my problems??
>
> Q: Any work arounds??
>
>
>
>
>
>
>
>
> --
>
> David Pinkerton
> Consultant
> Red Hat Asia Pacific Pty. Ltd.
> Level 11, Canberra House
> 40 Marcus Clarke Street
> Canberra 2600 ACT
>
> Mobile: +61-488-904-232
> Email: david.pinkerton at redhat.com
> Web: http://apac.redhat.com/ <http://apac.redhat.com/>
>
>
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>
>
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