[ovirt-users] Engine Down Score is 0
Rizwan Qureshi
rqureshi at connexin.co.uk
Wed May 31 09:10:53 UTC 2017
Hi Sandro,
Thanks for your response.
We have tried that already but the VM shuts down after the –vm-start executes.
Also, apologies for wrong information bfore. We have 3 dedicated hosts not 1.
Please see below the output of –vm-status command:
--== Host 1 status ==--
Status up-to-date : True
Hostname : vmhost1.le1.uk.cxn-network.net
Host ID : 1
Engine status : {"reason": "bad vm status", "health": "bad", "vm": "down", "detail": "down"}
Score : 0
stopped : False
Local maintenance : False
crc32 : 37a4ce89
Host timestamp : 76387
Extra metadata (valid at timestamp):
metadata_parse_version=1
metadata_feature_version=1
timestamp=76387 (Wed May 31 10:04:47 2017)
host-id=1
score=0
maintenance=False
state=EngineUnexpectedlyDown
stopped=False
timeout=Thu Jan 1 22:17:00 1970
--== Host 2 status ==--
Status up-to-date : True
Hostname : vmhost2.le1.uk.cxn-network.net
Host ID : 2
Engine status : {"reason": "bad vm status", "health": "bad", "vm": "down", "detail": "down"}
Score : 0
stopped : False
Local maintenance : False
crc32 : 937b5542
Host timestamp : 76069
Extra metadata (valid at timestamp):
metadata_parse_version=1
metadata_feature_version=1
timestamp=76069 (Wed May 31 10:04:51 2017)
host-id=2
score=0
maintenance=False
state=EngineUnexpectedlyDown
stopped=False
timeout=Thu Jan 1 22:17:49 1970
--== Host 3 status ==--
Status up-to-date : True
Hostname : vmhost3.le1.uk.cxn-network.net
Host ID : 3
Engine status : {"reason": "bad vm status", "health": "bad", "vm": "down", "detail": "down"}
Score : 0
stopped : False
Local maintenance : False
crc32 : 8ffac898
Host timestamp : 76212
Extra metadata (valid at timestamp):
metadata_parse_version=1
metadata_feature_version=1
timestamp=76212 (Wed May 31 10:04:55 2017)
host-id=3
score=0
maintenance=False
state=EngineUnexpectedlyDown
stopped=False
timeout=Thu Jan 1 22:16:58 1970
From: Sandro Bonazzola [mailto:sbonazzo at redhat.com]
Sent: Wednesday, May 31, 2017 7:52 AM
To: Rizwan Qureshi <rqureshi at connexin.co.uk>; Michal Skrivanek <mskrivan at redhat.com>
Cc: users at ovirt.org
Subject: Re: [ovirt-users] Engine Down Score is 0
On Tue, May 30, 2017 at 6:32 PM, Rizwan Qureshi <rqureshi at connexin.co.uk<mailto:rqureshi at connexin.co.uk>> wrote:
Hello Ovirt Users,
I am new to ovirt.
Hi, welcome ot oVirt community!
Just trying to fix the issue with the engine which seems to be down and hence all our VMs which we are very much dependent upon are not working.
Other VMs shouldn't be affected by an unavailability of the engine, they should keep going if already started.
Tried googling the log snippet but to no avail. Hoping to get some help from you guys.
I am completely blank and don’t know whats wrong with it.
We have 3 Dell servers. One for Engine and the other two for nodes. Please see the log snippet from the engine server agent.log. Please let me know if more information is needed to debug the issue.
So you have only 1 host dedicated to running hosted engine?
MainThread::INFO::2017-05-30 17:21:51,649::hosted_engine::612::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_vdsm) Initializing VDSM
MainThread::INFO::2017-05-30 17:21:53,820::hosted_engine::639::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Connecting the storage
MainThread::INFO::2017-05-30 17:21:53,821::storage_server::219::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server
MainThread::INFO::2017-05-30 17:21:58,134::storage_server::226::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server
MainThread::INFO::2017-05-30 17:21:58,142::storage_server::233::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Refreshing the storage domain
MainThread::INFO::2017-05-30 17:21:58,258::hosted_engine::666::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Preparing images
MainThread::INFO::2017-05-30 17:21:58,258::image::126::ovirt_hosted_engine_ha.lib.image.Image::(prepare_images) Preparing images
MainThread::INFO::2017-05-30 17:22:00,637::hosted_engine::669::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Reloading vm.conf from the shared storage domain
MainThread::INFO::2017-05-30 17:22:00,638::config::206::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Trying to get a fresher copy of vm configuration from the OVF_STORE
MainThread::INFO::2017-05-30 17:22:02,838::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-a33f-e68e21ae3733
MainThread::INFO::2017-05-30 17:22:02,977::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-9d4a-e01f22023e73
MainThread::INFO::2017-05-30 17:22:03,032::ovf_store::112::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE
MainThread::INFO::2017-05-30 17:22:03,033::ovf_store::119::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.le1.uk.cxn-network.net:_oVirt/4f9e46d7-594e-473c-b0c5-1770c5773a2e/images/4ef3bd37-e48d-44a8-b906-5353de1a32cc/d63b9f36-c5f1-4ddc-9d4a-e01f22023e73
MainThread::INFO::2017-05-30 17:22:03,044::config::226::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Found an OVF for HE VM, trying to convert
MainThread::INFO::2017-05-30 17:22:03,046::config::231::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Got vm.conf from OVF_STORE
MainThread::INFO::2017-05-30 17:22:03,082::states::672::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:38 2017
MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine::461::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Current state EngineUnexpectedlyDown (score: 0)
MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine::466::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Best remote host vmhost2.le1.uk.cxn-network.net<http://vmhost2.le1.uk.cxn-network.net> (id: 2, score: 0)
MainThread::INFO::2017-05-30 17:22:13,135::hosted_engine::612::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_vdsm) Initializing VDSM
MainThread::INFO::2017-05-30 17:22:15,305::hosted_engine::639::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Connecting the storage
MainThread::INFO::2017-05-30 17:22:15,306::storage_server::219::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server
MainThread::INFO::2017-05-30 17:22:19,618::storage_server::226::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server
MainThread::INFO::2017-05-30 17:22:19,626::storage_server::233::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Refreshing the storage domain
MainThread::INFO::2017-05-30 17:22:19,742::hosted_engine::666::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Preparing images
MainThread::INFO::2017-05-30 17:22:19,742::image::126::ovirt_hosted_engine_ha.lib.image.Image::(prepare_images) Preparing images
MainThread::INFO::2017-05-30 17:22:22,140::hosted_engine::669::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Reloading vm.conf from the shared storage domain
MainThread::INFO::2017-05-30 17:22:22,140::config::206::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Trying to get a fresher copy of vm configuration from the OVF_STORE
MainThread::INFO::2017-05-30 17:22:24,333::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-a33f-e68e21ae3733
MainThread::INFO::2017-05-30 17:22:24,472::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-9d4a-e01f22023e73
MainThread::INFO::2017-05-30 17:22:24,519::ovf_store::112::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE
MainThread::INFO::2017-05-30 17:22:24,520::ovf_store::119::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.le1.uk.cxn-network.net:_oVirt/4f9e46d7-594e-473c-b0c5-1770c5773a2e/images/4ef3bd37-e48d-44a8-b906-5353de1a32cc/d63b9f36-c5f1-4ddc-9d4a-e01f22023e73
MainThread::INFO::2017-05-30 17:22:24,531::config::226::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Found an OVF for HE VM, trying to convert
MainThread::INFO::2017-05-30 17:22:24,533::config::231::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Got vm.conf from OVF_STORE
MainThread::INFO::2017-05-30 17:22:24,568::states::672::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:39 2017
MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine::461::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Current state EngineUnexpectedlyDown (score: 0)
MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine::466::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Best remote host vmhost2.le1.uk.cxn-network.net<http://vmhost2.le1.uk.cxn-network.net> (id: 2, score: 0)
Looks like hosted engine has been turned off at Tue May 30 17:18:38 2017 without moving to maintenance before doing it.
Above logs are timed 2017-05-30 17:22:24, so 4 minutes after the shutdown.
The agent should have already restarted it in a few minutes after above logs.
Next time, if you need to urgently bring it up again you can use:
hosted-engine ---vm-start
as described in http://www.ovirt.org/documentation/self-hosted/chap-Troubleshooting/
--
Best Regards,
Rizwan Qureshi
VoIP Admin
Ph: 01482xxxxxxx
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