[ovirt-users] Hosted Engine is down and won't start

[Kasturi Narra]

Hello Logan,

   One reason the liveliness check fails is host cannot ping your hosted
engine vm. you can try connecting to HE vm using remote-viewer
vnc://hypervisor-ip:5900 and from the hosted-engine --vm-status output
looks like the HE vm is up and running fine.


   - Please check internal dns setting like resolv.conf setting
   - Can not resolve virtual host name or ip address.

Thanks
kasturi


On Fri, Nov 10, 2017 at 12:56 PM, Logan Kuhn <support at jac-properties.com>
wrote:

> We lost the backend storage that hosts our self hosted engine tonight.
> We've recovered it and there was no data corruption on the volume
> containing the HE disk.  However, when we try to start the HE it doesn't
> give an error, but it also doesn't start.
>
> The VM isn't pingable and the liveliness check always fails.
>
>  [root at ovirttest1 ~]# hosted-engine --vm-status | grep -A20 ovirttest1
> Hostname                           : ovirttest1.wolfram.com
> Host ID                            : 1
> Engine status                      : {"reason": "failed liveliness check",
> "health": "bad", "vm": "up", "detail": "up"}
> Score                              : 3400
> stopped                            : False
> Local maintenance                  : False
> crc32                              : 2c2f3ec9
> local_conf_timestamp               : 18980042
> Host timestamp                     : 18980039
> Extra metadata (valid at timestamp):
>        metadata_parse_version=1
>        metadata_feature_version=1
>        timestamp=18980039 (Fri Nov 10 01:17:59 2017)
>        host-id=1
>        score=3400
>        vm_conf_refresh_time=18980042 (Fri Nov 10 01:18:03 2017)
>        conf_on_shared_storage=True
>        maintenance=False
>        state=GlobalMaintenance
>        stopped=False
>
> The environment is in Global Maintenance so that we can isolate it to
> starting on a specific host to eliminate as many variables as possible.
> I've attached the agent and broker logs
>
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>
>
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