[ovirt-users] admin account constantly gets locked

Eitan Raviv eraviv at redhat.com
Thu Apr 12 09:12:20 UTC 2018


The sync network command is probably unrelated.
Can you attach the full engine and the setup logs?

Martin, this looks a bit like [1]. Any idea?

Thanks


[1] https://bugzilla.redhat.com/show_bug.cgi?id=1410955

On Thu, Apr 12, 2018 at 10:22 AM, Käfer Marcel <marcel.kaefer at putzbrunn.de>
wrote:

> Hello,
>
> a few days ago I installed an ovirt-engine 4.2.2.6 following the steps of
> the documentation. After the installation I logged in to the admin page,
> configured a datadomain and changed the admin password. After a few hours I
> tried to login again, using the new password and got "Unable to log in
> because the user account is disabled or locked. Contact the system
> administrator." So I unlocked the admin account from the shell using
> "ovirt-aaa-jdbc-tool user unlock admin" which worked fine and I was able to
> continue working till the next login.
>
> I traced the /var/log/ovirt-engine/engine.log and found this after
> unlocking the admin account again.
>
> 2018-04-12 09:06:19,984+02 INFO  [org.ovirt.engine.core.bll.
> provider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87)
> [2ed5aa42] Lock Acquired to object 'EngineLock:{exclusiveLocks='[
> e37c0b9e-09bc-4893-9b0c-c70f56d6ecfc=PROVIDER]', sharedLocks=''}'
> 2018-04-12 09:06:19,991+02 INFO  [org.ovirt.engine.core.bll.
> provider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87)
> [2ed5aa42] Running command: SyncNetworkProviderCommand internal: true.
> 2018-04-12 09:06:20,102+02 INFO  [org.ovirt.engine.extension.aaa.jdbc.core.Authentication]
> (default task-239) [] locking user: admin due to interval failures
> 2018-04-12 09:06:25,046+02 ERROR [org.ovirt.engine.core.sso.utils.SsoUtils]
> (default task-239) [] OAuthException access_denied: Cannot authenticate
> user 'admin at internal': The username or password is incorrect..
> 2018-04-12 09:06:25,049+02 ERROR [org.ovirt.engine.core.bll.
> provider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87)
> [2ed5aa42] Command 'org.ovirt.engine.core.bll.provider.network.SyncNetworkProviderCommand'
> failed: EngineException: (Failed with error Unauthorized and code 5050)
> 2018-04-12 09:06:25,050+02 INFO  [org.ovirt.engine.core.bll.
> provider.network.SyncNetworkProviderCommand] (EE-ManagedThreadFactory-engineScheduled-Thread-87)
> [2ed5aa42] Lock freed to object 'EngineLock:{exclusiveLocks='[
> e37c0b9e-09bc-4893-9b0c-c70f56d6ecfc=PROVIDER]', sharedLocks=''}'
>
> It seems like the SyncNetworkProviderCommand is somehow locking the admin
> account. I already restarted the whole machine but it didn't help.
>
> Can someone please point me in the right direction, where to find the
> error?
>
> Thanks in advance
>
> _______________________________________________
> Users mailing list
> Users at ovirt.org
> http://lists.ovirt.org/mailman/listinfo/users
>
>


-- 
Eitan Raviv
IRC: erav (#ovirt #vdsm #devel #rhev-dev)
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