<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Hello Ovirt Users,<o:p></o:p></p>
<p class="MsoNormal">I am new to ovirt. Just trying to fix the issue with the engine which seems to be down and hence all our VMs which we are very much dependent upon are not working. Tried googling the log snippet but to no avail. Hoping to get some help
 from you guys.<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><span lang="EN-GB">I am completely blank and don&#8217;t know whats wrong with it.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">We have 3 Dell servers. One for Engine and the other two for nodes. Please see the log snippet from the engine server agent.log. Please let me know if more information is needed to debug the issue.<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:51,649::hosted_engine::612::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_vdsm) Initializing VDSM<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:53,820::hosted_engine::639::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Connecting the storage<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:53,821::storage_server::219::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,134::storage_server::226::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,142::storage_server::233::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Refreshing the storage domain<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,258::hosted_engine::666::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Preparing images<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:21:58,258::image::126::ovirt_hosted_engine_ha.lib.image.Image::(prepare_images) Preparing images<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:00,637::hosted_engine::669::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Reloading vm.conf from the shared storage domain<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:00,638::config::206::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Trying to get a fresher copy of vm configuration from the OVF_STORE<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:02,838::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-a33f-e68e21ae3733<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:02,977::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-9d4a-e01f22023e73<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,032::ovf_store::112::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,033::ovf_store::119::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.le1.uk.cxn-network.net:_oVirt/4f9e46d7-594e-473c-b0c5-1770c5773a2e/images/4ef3bd37-e48d-44a8-b906-5353de1a32cc/d63b9f36-c5f1-4ddc-9d4a-e01f22023e73<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,044::config::226::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Found an OVF for HE VM, trying to convert<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,046::config::231::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Got vm.conf from OVF_STORE<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,082::states::672::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:38 2017<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine::461::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Current state EngineUnexpectedlyDown (score: 0)<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:03,082::hosted_engine::466::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Best remote host vmhost2.le1.uk.cxn-network.net (id: 2, score: 0)<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:13,135::hosted_engine::612::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_vdsm) Initializing VDSM<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:15,305::hosted_engine::639::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Connecting the storage<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:15,306::storage_server::219::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,618::storage_server::226::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Connecting storage server<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,626::storage_server::233::ovirt_hosted_engine_ha.lib.storage_server.StorageServer::(connect_storage_server) Refreshing the storage domain<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,742::hosted_engine::666::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Preparing images<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:19,742::image::126::ovirt_hosted_engine_ha.lib.image.Image::(prepare_images) Preparing images<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:22,140::hosted_engine::669::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(_initialize_storage_images) Reloading vm.conf from the shared storage domain<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:22,140::config::206::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Trying to get a fresher copy of vm configuration from the OVF_STORE<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,333::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:f4d55192-a2c8-4c2b-8e6c-46a49c30967c, volUUID:0ae2c43f-5883-4354-a33f-e68e21ae3733<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,472::ovf_store::103::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(scan) Found OVF_STORE: imgUUID:4ef3bd37-e48d-44a8-b906-5353de1a32cc, volUUID:d63b9f36-c5f1-4ddc-9d4a-e01f22023e73<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,519::ovf_store::112::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) Extracting Engine VM OVF from the OVF_STORE<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,520::ovf_store::119::ovirt_hosted_engine_ha.lib.ovf.ovf_store.OVFStore::(getEngineVMOVF) OVF_STORE volume path: /rhev/data-center/mnt/nas1.le1.uk.cxn-network.net:_oVirt/4f9e46d7-594e-473c-b0c5-1770c5773a2e/images/4ef3bd37-e48d-44a8-b906-5353de1a32cc/d63b9f36-c5f1-4ddc-9d4a-e01f22023e73<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,531::config::226::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Found an OVF for HE VM, trying to convert<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,533::config::231::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine.config::(refresh_local_conf_file) Got vm.conf from OVF_STORE<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,568::states::672::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(score) Score is 0 due to unexpected vm shutdown at Tue May 30 17:18:39 2017<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine::461::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Current state EngineUnexpectedlyDown (score: 0)<o:p></o:p></p>
<p class="MsoNormal">MainThread::INFO::2017-05-30 17:22:24,568::hosted_engine::466::ovirt_hosted_engine_ha.agent.hosted_engine.HostedEngine::(start_monitoring) Best remote host vmhost2.le1.uk.cxn-network.net (id: 2, score: 0)<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
</body>
</html>