[JIRA] (OVIRT-2503) Testing automatic Jira ticket logging for CQ monitoring

Testing automatic Jira ticket logging for CQ monitoring ------------------------------------------------------- Key: OVIRT-2503 URL: https://ovirt-jira.atlassian.net/browse/OVIRT-2503 Project: oVirt - virtualization made easy Issue Type: Bug Reporter: Dafna Ron Assignee: infra As part of monitoring improvement and shifting partial responsibility for CQ monitoring to the developers I would like to do some experiments on connecting CQ alerts to create Jira tickets automatically. As we have the ost monitoring project we start by doing some tests on that project so that we do not overflow our jira with alerts. For now I would like to start with Jira's opening with the following specifications: 1. Subject: [ CQ ] [$patch number] [ oVirt $VER ($project) ] [ TEST NAME ] 2. at the beginning, email sent to: dron(a)redhat.com 3. jira description [cq message] 4. all jira's has to have label=ost_failure and infra-owner as default. I would like to change the project type to allow: 1. easy closing of Jira's (one/two clicks if we can) 2. view of Jira's like service tickets (rather then bugs) There is a plugin called zapier that allows to easily connect a jira from an email and also allow to add some rules to the Jira which may make this easier for us. can you also install it and link it to the ost jira? I have an email account that we can use for that. cq.ovirt(a)gmail.com https://zapier.com/apps/jira/integrations [~bkorren(a)redhat.com] once I do some tests on my own on this, I wanted to try and collaborate with one of the projects (maybe networking or one of sandro's teams) where CQ failures would automatically open a ticket to their team and they can handle the monitoring and escalate issues to us if needed. Any advice on configurations we should be thinking of for that?