Re: concerns about the viability of hyperkitty

On Tue, Feb 12, 2019 at 1:53 PM Nir Soffer <nsoffer(a)redhat.com&gt; wrote: > On Tue, Feb 12, 2019 at 4:52 PM Evgheni Dereveanchin <ederevea(a)redhat.com&gt; > wrote: > >> The primary function of lists.ovirt.org is to provide mailing lists and >> display their archives. >> Hyperkitty is a UI to display archives and it was not intended to act as >> a forum. >> > Maybe not intended to be that internally, but it was certainly sold as a forum on memo-list years ago. > It does have issues displaying archives yet there are outstanding issues >> upstream. >> Until they are fixed the preferred use case is subscribing and >> communicating via email. >> >> As for integrating with Reddit - we can set up one-way forwarding >> (reddit->ML) using one of the existing bots >> to ensure new threads are visible to subscribers yet discussion would >> still happen on Reddit. >> >> From my point of view, mailing lists are a good solution for people with >> lots of incoming correspondence >> as everyone can set up their own filters and processing rules. The best >> use of Reddit is probably as an >> alternative to the users list where people can exchange experience and >> fix issues. >> >> As I understand, this is the subreddit in question: >> https://www.reddit.com/r/ovirt/ >> ~500 subscribers, 5 threads this month. >> ~1500 subscribers, ~100 threads this month >> >> From the first glance it looks like the list is doing fine with many >> active users. >> Will it be enough to just notify list subscribers of a new reddit >> thread? What do you think? >> > > I agree that the mailing list is doing fine, almost too active for me to > follow :-) > > Mailing list is easier to search since everything is indexed by Google > (or whatever search > engine you prefer). > That's not working 100%, because the UI is not adding all mail replies to the threads. e.g. https://gitlab.com/mailman/hyperkitty/issues/206 Also, people are sending an email, then going to hyperkitty to see their message, not seeing it, and re-sending it (happened twice this week)

> qemu-block, qemu-discuss, > libvirt, lvm, gluster, sanlock, and people on these lists. It is > important that we can get public > input from from the projects we depend on. > +1, for developers. For users (think admin personas, home lab people), mail lists are odd and lack social features like votes (likes, upvotes), reputations, etc.

> someone want to > maintain the sub redit, why not. But I don't see us spending time on both > the mailing > list and reddit. > > What are the real issues we have in the mailing list? > 1. that the mails aren't showing up in the UI

2. users have asked for something more user-friendly and feature-rich. Discourse (offshoot of Stack Overflow) was mentioned specifically.

3. IMO, it's hard to have a community feel with a list. We might as well rename "users" to "help-me" because it's only ever used for support. With a forum/reddit/discourse/facebook/whatever, we could build more more of a sense of community.

Greg > > Nir > > >> On Tue, Feb 12, 2019 at 2:51 PM Sandro Bonazzola <sbonazzo(a)redhat.com&gt; >> wrote: >> >>> >>> >>> Il giorno ven 8 feb 2019 alle ore 16:00 Greg Sheremeta < >>> gshereme(a)redhat.com&gt; ha scritto: >>> >>>> Hi, >>>> >>>> After a user on the users list asked about a forum, I pointed them to >>>> our hyperkitty instance [lists.ovirt.org], which people did not know >>>> about. Maybe that was a bad idea, because a few who started looking at it >>>> commented that it was broken. This is not a good community experience. >>>> [Thank you, Marc, for opening >>>> https://gitlab.com/mailman/hyperkitty/issues/206 - but no reply for >>>> 2 months on a *major* bug like that?] >>>> >>>> While investigating the threading issue today, I found a new issue >>>> (attached screenshot). >>>> >>>> Also, one person sent the same message to the list 7 times today >>>> because he never saw his message show up in the list / UI. >>>> >>>> Perhaps hyperkitty is not well-tested nor really used by others, in >>>> which case we should not use it. There are many alternative forums, >>>> including popular (although admittedly walled off) ones like reddit [ >>>> https://www.reddit.com/r/ovirt] >>>> >>>> Please share your thoughts. >>>> >>> >>> Is there a way to integrate reddit wit existing mailing list? >>> I agree hyperkitty proven itself not being enterprise/production ready >>> and we need a better platform. >>> >>> >>> >>>> >>>> Best wishes, >>>> Greg >>>> >>>> -- >>>> >>>> GREG SHEREMETA >>>> >>>> SENIOR SOFTWARE ENGINEER - TEAM LEAD - RHV UX >>>> >>>> Red Hat NA >>>> >>>> <https://www.redhat.com/> >>>> >>>> gshereme(a)redhat.com IRC: gshereme >>>> <https://red.ht/sig> >>>> >>> >>> >>> -- >>> >>> SANDRO BONAZZOLA >>> >>> MANAGER, SOFTWARE ENGINEERING, EMEA R&D RHV >>> >>> Red Hat EMEA <https://www.redhat.com/> >>> >>> sbonazzo(a)redhat.com >>> <https://red.ht/sig> >>> >> >> >> -- >> Regards, >> Evgheni Dereveanchin >> _______________________________________________ >> Infra mailing list -- infra(a)ovirt.org >> To unsubscribe send an email to infra-leave(a)ovirt.org >> Privacy Statement: https://www.ovirt.org/site/privacy-policy/ >> oVirt Code of Conduct: >> https://www.ovirt.org/community/about/community-guidelines/ >> List Archives: >> https://lists.ovirt.org/archives/list/infra@ovirt.org/message/5LCPS6AHZ2K... >> > -- GREG SHEREMETA SENIOR SOFTWARE ENGINEER - TEAM LEAD - RHV UX Red Hat NA <https://www.redhat.com/> gshereme(a)redhat.com IRC: gshereme <https://red.ht/sig>