On 05/09/2012 05:49 PM, Barry Kostjens wrote:
I was thinking about MyBB.
It has a 'mysupport' mod that adds the 'thread answered / solved' function, and it also lets you set a 'best answer'.
You can have a look at it here: http://mods.mybb.com/view/mysupport
I think the only issue raised around this is "does it work two-way with emails"?
Op 9 mei 2012, om 16:44 heeft Oved Ourfalli het volgende geschreven:
----- Original Message -----
From: "Barry Kostjens"<bkostjens@internetlimburg.nl> To: "Eli Mesika"<emesika@redhat.com> Cc: infra@ovirt.org Sent: Wednesday, May 9, 2012 8:39:19 AM Subject: Re: oVirt Forum Pilot
Any more opinions?
Dunno how many people there are on this list?
I love the idea of a forum, with E-mail gateways. The problem with a forum is that we should make sure we poll it frequently, and provide fast answers, as people tend to be more patient on mailing lists as they are on forums. Also, some forums give you score and titles on participation and help you give other users, so this could also be a motivation for users to help one another. Some forums also give the ability to set threads as "answered", and what the answer is, and that's also important as you can sometimes get lost in the information on long E-mail threads.
Didn't get a chance to take a look at the implementation suggestions below, but IMO an option that gives the abilities mentioned above will be the winner :-)
Oved
Op 8 mei 2012 om 17:20 heeft Eli Mesika<emesika@redhat.com> het volgende geschreven:
----- Original Message -----
From: "Barry Kostjens"<bkostjens@ilimburg.nl> To: "Heiko W.Rupp"<hrupp@redhat.com> Cc: infra@ovirt.org Sent: Tuesday, May 8, 2012 5:57:10 PM Subject: Re: oVirt Forum Pilot
This is what Doron said about it:
The thing is, it creates duplication. So people wither use both the list and the forum, or randomly selects one. Then you get people trying to cross-reference the lists and the forums... Now once we get into this state, it'll be impossible to monitor the various channels as I try to do today.
I think that forum for this purpose is much friendly. +1 for a forum instead of the users list.
Op 8 mei 2012, om 16:54 heeft Heiko W.Rupp het volgende geschreven:
Am 08.05.2012 um 16:32 schrieb Barry Kostjens: > I made a suggestion to Doron Fediuck for setting up a ovirt > forum > pilot which might deprecate the users list in the future.
Why not have both? A mailing list is perfect for offline usage and for (some) forums there exist bi-directional email gateways.
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