Re: oVirt Forum Pilot

From: "Itamar Heim" <iheim(a)redhat.com&gt; To: "Barry Kostjens" <bkostjens(a)ilimburg.nl&gt; Cc: "Oved Ourfalli" <ovedo(a)redhat.com&gt;, "Barry Kostjens" <bkostjens(a)internetlimburg.nl&gt;, infra(a)ovirt.org Sent: Thursday, May 10, 2012 12:06:21 AM Subject: Re: oVirt Forum Pilot On 05/09/2012 05:49 PM, Barry Kostjens wrote: > I was thinking about MyBB. > > It has a 'mysupport' mod that adds the 'thread answered / solved' > function, and it also lets you set a 'best answer'. > > You can have a look at it here: http://mods.mybb.com/view/mysupport I think the only issue raised around this is "does it work two-way with emails"?

> > > Op 9 mei 2012, om 16:44 heeft Oved Ourfalli het volgende > geschreven: > >> >> >> ----- Original Message ----- >>> From: "Barry Kostjens&quot;&lt;bkostjens(a)internetlimburg.nl&gt; >>> To: "Eli Mesika&quot;&lt;emesika(a)redhat.com&gt; >>> Cc: infra(a)ovirt.org >>> Sent: Wednesday, May 9, 2012 8:39:19 AM >>> Subject: Re: oVirt Forum Pilot >>> >>> Any more opinions? >>> >>> Dunno how many people there are on this list? >>> >> I love the idea of a forum, with E-mail gateways. >> The problem with a forum is that we should make sure we poll it >> frequently, and provide fast answers, as people tend to be more >> patient on mailing lists as they are on forums. >> Also, some forums give you score and titles on participation and >> help you give other users, so this could also be a motivation for >> users to help one another. >> Some forums also give the ability to set threads as "answered", >> and what the answer is, and that's also important as you can >> sometimes get lost in the information on long E-mail threads. >> >> Didn't get a chance to take a look at the implementation >> suggestions below, but IMO an option that gives the abilities >> mentioned above will be the winner :-) >> >> Oved >> >>> Op 8 mei 2012 om 17:20 heeft Eli Mesika&lt;emesika(a)redhat.com&gt; het >>> volgende geschreven: >>> >>>> >>>> >>>> ----- Original Message ----- >>>>> From: "Barry Kostjens&quot;&lt;bkostjens(a)ilimburg.nl&gt; >>>>> To: "Heiko W.Rupp&quot;&lt;hrupp(a)redhat.com&gt; >>>>> Cc: infra(a)ovirt.org >>>>> Sent: Tuesday, May 8, 2012 5:57:10 PM >>>>> Subject: Re: oVirt Forum Pilot >>>>> >>>>> This is what Doron said about it: >>>>> >>>>> The thing is, it creates duplication. >>>>> So people wither use both the list and the forum, >>>>> or randomly selects one. Then you get people trying to >>>>> cross-reference >>>>> the lists and the forums... >>>>> Now once we get into this state, it'll be impossible to monitor >>>>> the >>>>> various channels as I try to do today. >>>> >>>> I think that forum for this purpose is much friendly. >>>> +1 for a forum instead of the users list. >>>> >>>>> >>>>> >>>>> Op 8 mei 2012, om 16:54 heeft Heiko W.Rupp het volgende >>>>> geschreven: >>>>> >>>>>> >>>>>> Am 08.05.2012 um 16:32 schrieb Barry Kostjens: >>>>>>> I made a suggestion to Doron Fediuck for setting up a ovirt >>>>>>> forum >>>>>>> pilot which might deprecate the users list in the future. >>>>>> >>>>>> Why not have both? A mailing list is perfect for offline usage >>>>>> and >>>>>> for (some) forums there exist bi-directional email >>>>>> gateways. >>>>>> >>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Infra mailing list >>>>> Infra(a)ovirt.org >>>>> http://lists.ovirt.org/mailman/listinfo/infra >>>>> >>> _______________________________________________ >>> Infra mailing list >>> Infra(a)ovirt.org >>> http://lists.ovirt.org/mailman/listinfo/infra >>> > > _______________________________________________ > Infra mailing list > Infra(a)ovirt.org > http://lists.ovirt.org/mailman/listinfo/infra _______________________________________________ Infra mailing list Infra(a)ovirt.org http://lists.ovirt.org/mailman/listinfo/infra