
----- Original Message -----
From: "David Caro" <dcaroest@redhat.com> To: users@ovirt.org, devel@ovirt.org, "infra" <infra@ovirt.org> Sent: Thursday, May 29, 2014 8:50:58 PM Subject: [ovirt-users] Updated infra procedures
Hi everyone!
From now on we want and to be able to give the best response possible to any issue, we want to start using trac to manage any request we get, so from now on, please open a ticket in the trac [1] whenever you need something to get done, of course, if you ping us on irc we will still respond and if it's a critical issue or a very trivial one we might solve it on the fly, but for any normal infra issue please open a trac ticket.
The wiki page has been updated with that information too (thanks eyal) [2]
np, +1 for the initiative, i think infra team can provide much better support, if all issues will be reported via the trac. thanks, Eyal.
[1] https://fedorahosted.org/ovirt/newticket [2] http://www.ovirt.org/Category:Infrastructure#How_we_work
Thanks!
-- David Caro
Red Hat S.L. Continuous Integration Engineer - EMEA ENG Virtualization R&D
Email: dcaro@redhat.com Web: www.redhat.com RHT Global #: 82-62605
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