Jira account revoked

Hi all, I seem to have two jira accounts - one for ybardavi@ and other for didi@ (which is an email alias to the first). If I try to login with latter account, after resetting (successfully) the password, it says: ovirt-jira.atlassian.net Your access has been revoked Looks like your administrator has marked your account as inactive. Contact your administrator to solve this issue. What should I do? This is a bit sad, as it seems like it's like this forever, more-or-less, and all my attempts to create tickets failed, and I didn't notice so far. I'd rather have a single account, with the address didi@. I never used the ybardavi@ account. Thanks and best regards, -- Didi