This is an OpenPGP/MIME signed message (RFC 4880 and 3156) ------enig2HJIEMIHWBSWXMGMKAAXR Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable On 02/25/2013 05:47 AM, Mike Burns wrote:

This came up over the weekend and I handled it (somewhat). There was a=

user that was confirmed and got an account created on the wiki. Their user page was then made an advertisement for some SMS related thing tha= t had nothing to do with oVirt. On request, I deleted the page and blocked the user[1]. =20 As I've done very little wiki administration in the past, I wanted to make sure that we have a consistent process in place for handling situations like this in the future.

How about: * If content seems somewhat suspicious, we use the [[User talk]] page to ask questions of the user, and send them email using the MediaWiki email system. * Put a watch on their page(s) to see what happens; do they fix the problem or start doing worse? * If it's very suspicious, block the user & page(s). Then email the user.= * If it's clearly spam content, just block the user. * After the above is done, and it's clear the user is spamming, then delete the user account and rollback their changes. I don't see any good guidelines out there to follow, but I haven't looked very far. I would say it's clear this user was trying to spam - I put up a request for justification of the user page content, and that was not responded to, but a link was added to the page. I'm not sure that we ever actually delete users in MediaWiki, because of the way content integrity is tracked in the history. http://www.mediawiki.org/wiki/Thread:Project:Support_desk/How_i_can_delet= e_User%3F I think what Mike did is what we can do - delete spam pages, fully block the user permnanently. - Karsten --=20 Karsten 'quaid' Wade, Sr. Analyst - Community Growth http://TheOpenSourceWay.org .^\ http://community.redhat.com @quaid (identi.ca/twitter/IRC) \v' gpg: AD0E0C41 ------enig2HJIEMIHWBSWXMGMKAAXR Content-Type: application/pgp-signature; name="signature.asc" Content-Description: OpenPGP digital signature Content-Disposition: attachment; filename="signature.asc" -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.13 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iD8DBQFRK5tq2ZIOBq0ODEERAmlqAJ4sTxOZ5fJ5V+MmA19E1GW7F8ACfACgmmFN T77HFxR3ANam9YtlyqdFWOM= =o3jf -----END PGP SIGNATURE----- ------enig2HJIEMIHWBSWXMGMKAAXR--